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Cobweb Reviews

4.7 Rating 7,262 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Reallu urgent need to resolve Teams conversion to MS Word, which worked (although MS subsequently crasshes if you try to work on the doc - not a Cobweb issue but mighty annoying!
Helpful Report
(Support) - Posted 5 months ago
Hi David, Thank you for your feedback. Kind regards Cobweb
Posted 5 months ago
Steve as always was very quick to respond and help
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(Support) - Posted 5 months ago
Hi Stuart, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Excellent! Thanks Ronny!
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(Support) - Posted 5 months ago
Hi Victoria, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Ronny. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
A quick response with a detailed explaination on how to resolve the issue.
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(Support) - Posted 5 months ago
Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Fast and efficient
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(Support) - Posted 5 months ago
Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 5 months ago
Quick responses and very helpful
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(Support) - Posted 5 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 5 months ago
issue has been resolved thank you.
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(Support) - Posted 5 months ago
Hi Karina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
The member of support team very quickly understood my issue, talked me through how to resolve the situation, was very patient and helpful. Issue no longer a problem. So can get back onto business
Helpful Report
(Support) - Posted 5 months ago
Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
I had a speedy response from a very helpful support person, who there and then sorted my problem. What more could a customer ask. Excellent and Thankyou.
Helpful Report
(Support) - Posted 5 months ago
Hi Jane, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Excellent support from Elliot at Cobweb. Thank you
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(Support) - Posted 5 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 5 months ago
Savannah has been hugely helpful, supportive & patient! Helping me reconfigure my contract. Very much appreciated.
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(Support) - Posted 5 months ago
Hi Megan, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb
Posted 5 months ago
So pleased that Evan immeediately understood my probelem and sought an immediate assist and a longer term rectivivcation on my problem.
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(Support) - Posted 5 months ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Evan and thank you for your feedback. Kind regards Cobweb
Posted 5 months ago
Always deliver - knowledgable and helpful.
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(Support) - Posted 5 months ago
Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Solved the issue very promptly!
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(Support) - Posted 5 months ago
Hi Hannah, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 5 months ago
Quick easy and helpful
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(Support) - Posted 5 months ago
Hi Michael, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 5 months ago
Perfect as allways!
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(Service Addition) - Posted 5 months ago
Hi Harry, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
I was able to get the license upgrade that I wanted very quickly through speaking to the sales team and via email with the support team. The process was simple and clear and I very happy with my experience.
Helpful Report
(Support) - Posted 5 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 5 months ago
Great support!
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(Support) - Posted 5 months ago
Hi Jamie, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb
Posted 5 months ago
Very capable and knowledgable
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(Support) - Posted 5 months ago
Hi Amanda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
fab and very help full
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(Support) - Posted 5 months ago
Hi Samantha, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 5 months ago
Cobweb is rated 4.7 based on 7,262 reviews