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Cobweb Reviews

4.7 Rating 7,560 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
speedy help
Helpful Report
(Support) - Posted 5 months ago
Hi Linhua, Thank you for the wonderful 5-star review! We’re delighted to hear that you found our help speedy. Your feedback is incredibly motivating for our team and we’re here to assist whenever you need us! Warm wishes, Team Cobweb
Posted 5 months ago
Great service from Ronny
Helpful Report
(Support) - Posted 5 months ago
Hi James, Thank you for the fantastic 5-star review! We're delighted to hear you had great service from Ronny. Your recognition means so much to us and motivates our team to keep delivering top-notch experiences! Warm wishes, Team Cobweb
Posted 5 months ago
Helpful, cheerful, reassuring, successful.
Helpful Report
(Support) - Posted 5 months ago
Hi Robert, Thank you for the fantastic 5-star review! We're so pleased to hear that you found our team helpful, cheerful, reassuring, and successful. Your kind words really motivate us to keep up the great work! Warm regards, Team Cobweb
Posted 5 months ago
Excellent and professional service
Helpful Report
(Support) - Posted 5 months ago
Hi Scott, Thank you for the wonderful 5-star review! We’re thrilled to hear you found our service excellent and professional. Your kind words inspire us to keep delivering our best! Warm regards, Team Cobweb
Posted 5 months ago
Good work goes on behind the scenes chz Cobweb
Helpful Report
(Support) - Posted 5 months ago
Hi Ash, Thank you so much for the fantastic 5-star review! We're thrilled that you appreciate the hard work happening behind the scenes at Cobweb. It's our pleasure to ensure everything runs smoothly! Warm wishes, Team Cobweb
Posted 5 months ago
Naughty malicious e-mail promptly sprted by the clevr lads chez Cobweb.
Helpful Report
(Support) - Posted 5 months ago
Hi Ash, Thank you for your glowing 5-star review! We're pleased to hear that our clever lads swiftly helped you tackle that naughty e-mail. Your feedback is greatly appreciated and keeps us motivated to provide top-notch service! Best wishes, Team Cobweb
Posted 5 months ago
very speedy
Helpful Report
(Support) - Posted 5 months ago
Hi Linhua, Thank you for your amazing 5-star review! We're delighted to know you found our service speedy. Your feedback truly motivates us to maintain our quick response time! Best regards, Team Cobweb
Posted 5 months ago
the response was quick and very clear, even though I am French and often find it difficult to grasp technical subjects.
Helpful Report
(Support) - Posted 5 months ago
Bonjour Agnès, Merci beaucoup pour votre merveilleux avis 5 étoiles ! Nous sommes ravi de savoir que notre réponse a été rapide et claire pour vous, même sur des sujets techniques. Votre retour est très appréciable et nous encourage à continuer d'aider tous nos clients, peu importe leur langue. Cordialement, Team Cobweb
Posted 5 months ago
Josh helped me with a Mimecast issue. He was quick with finding the problem and solution and kept me up to date throughout. Thanks for your help as always.
Helpful Report
(Support) - Posted 5 months ago
Hi Rachel, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was able to swiftly resolve your Mimecast issue and keep you informed throughout the process. Your appreciation means the world to us! Warm wishes, Team Cobweb
Posted 5 months ago
thanks Josh - all good now :)
Helpful Report
(Support) - Posted 5 months ago
Hi there, Thanks for the update! We're so glad to hear everything is good now. Your satisfaction is our priority, and we appreciate your support. Warm wishes, Team Cobweb
Posted 5 months ago
Very professional and exceptionally friendly service provided by the support team
Helpful Report
(Support) - Posted 5 months ago
Hi Ayub, Thank you so much for your outstanding 5-star review! We're thrilled to hear that our support team provided you with professional and friendly service. Your feedback motivates us to keep delivering exceptional experiences. Warm regards, Team Cobweb
Posted 5 months ago
Alex and Flo were clear and supportive and helped us finally navigate freedom from GoDaddy so we could expand our sharepoint storage. Massive thanks!
Helpful Report
(Service Addition) - Posted 5 months ago
Hi Sam, Thank you so much for your amazing 5-star review! We're delighted to hear that Alex and Flo were able to support you in navigating your transition from GoDaddy. Your satisfaction and success are what we strive for every day! Warm regards, Team Cobweb
Posted 5 months ago
Great service as always.
Helpful Report
(Support) - Posted 5 months ago
Hi Lee, Thank you for your wonderful 5-star review! We're thrilled to hear that you received great service. Your support means the world to us and keeps us striving for excellence. Warm regards, Team Cobweb
Posted 5 months ago
What an absolutely fabulous team of colleagues. Well done guys !
Helpful Report
(Support) - Posted 5 months ago
Hi Paul, Thank you for the fantastic 5-star review! We're so glad to hear you think our team is fabulous. Your kind words inspire us to keep delivering our best. Best wishes, Team Cobweb
Posted 5 months ago
Michael was very helpful and able to fix the issue with my laptop very quickly.
Helpful Report
(Support) - Posted 5 months ago
Hi Zahra, Thank you for your fantastic 5-star review! We’re delighted to hear that Michael was able to assist you swiftly with your laptop issue. Your positive feedback is incredibly encouraging for our team! Best wishes, Team Cobweb
Posted 5 months ago
Amazingly excellent support service by phone. Very knowledgeable, located core issue immediately and provided additional hjelp and advice. Have used this company for many years and have never had cause to regret that choice. Cannot recomment highly enough.
Helpful Report
(Support) - Posted 5 months ago
Hi Alex, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you received excellent support over the phone and that our team was able to quickly identify the core issue. Your long-standing trust in us means the world, and we truly appreciate your high recommendation. Warm wishes, Team Cobweb
Posted 5 months ago
I recently encountered some challenges while connecting our new system to a platform, and I want to express my sincere appreciation for Evan’s exceptional support throughout the process. He was incredibly responsive, proactive, and thorough in addressing every question I had. Evan went above and beyond—dedicating his time and effort to troubleshoot the issues with patience and persistence. His hands-on approach and willingness to dive in made a real difference, and I’m genuinely grateful for his help.
Helpful Report
(Support) - Posted 5 months ago
Hi Arman, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan provided you with exceptional support and went the extra mile to help you through the challenges you faced. Your appreciation of his proactive and thorough approach truly means a lot to us. Warm wishes, Team Cobweb
Posted 5 months ago
Josh was really quick and efficient with my ticket
Helpful Report
(Support) - Posted 5 months ago
Hi Arman, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was quick and efficient in addressing your ticket. Your feedback is invaluable to us and drives our commitment to excellent service. Warm wishes, Team Cobweb
Posted 5 months ago
Great service as ever
Helpful Report
(Support) - Posted 5 months ago
Hi Gordon, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed our service. Your support always encourages us to keep striving for excellence. Warm wishes, Team Cobweb
Posted 5 months ago
Although the problematic issue could not be resolved today, the service povided byMark was as helpful as it could be. Peter Agulnik
Helpful Report
(Support) - Posted 5 months ago
Hi Peter, Thank you for your thoughtful 5-star review! We're glad to hear that Mark was able to provide helpful service despite the challenges. Your understanding means a lot to us, and we’re here to assist you further whenever you need. Warm wishes, Team Cobweb
Posted 5 months ago
Cobweb is rated 4.7 based on 7,560 reviews