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Cobweb Reviews

4.8 Rating 8,311 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
“Prompt action and very professional Team.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for your feedback. We’re glad you found the action prompt and our team very professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Very efficient service”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for your feedback. We’re glad you found the service very efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Well done, Josh”
Helpful Report
(Support) - Posted 6 months ago
Hi James, Thanks for your feedback. We’re glad you’re happy with Cobweb and that Josh did well. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“I appear to have a recurring problem and today Cobweb resolved and issue that I had encountered in November and December 2025.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Cobweb resolved the issue you encountered in November and December 2025. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad the review was positive. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“great service”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad the service was great. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Very effective and timely. Perfect service”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad the service was effective and timely. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Thank you - you always answer my queries quickly and carefully, using language accessible to people like me who are to some extent digital dinosaurs. I've been with Cobweb now for more than 20 years, and will probably remain with them until I am no longer able to use a computer.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad you’re happy with Cobweb and that we’ve been able to help for over 20 years. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“5 star service as always!”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad the service was 5-star as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Fast and clear advice!”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad the advice was fast and clear. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Ben Slee was fantastic.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Ben Slee was fantastic. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Thanks for your help, and for your speedy response, much appreciated”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad you’re happy with the help and the speedy response. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Prompt response from Michael, and issues solved first time.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Michael provided a prompt response and that the issues were solved first time. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Understood the issue straightaway and resolved with no issues”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad you understood the issue straightaway and it was resolved with no issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“The support team are excellent... Ronnie is very knowledgeable and helpful; highly recommend Cobweb.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Ronnie was knowledgeable and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Great turnaround and attention to detail”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad you enjoyed the great turnaround and attention to detail. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Cibi was excellent, very helpful as usual. Thank you!”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Cibi was excellent and very helpful as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“cibi understand, and go into deep to resolve the issue.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad our team understood your issue and dug deep to resolve it. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Matt is very helpful”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad Matt was very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
“Good comms to clarify what was needed.”
Helpful Report
(Support) - Posted 6 months ago
Hi there, Thanks for sharing your feedback. We’re glad our communications helped clarify what was needed. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 6 months ago
Cobweb is rated 4.8 based on 8,311 reviews