Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,562 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A great onboarding experience. Very helpful information to get set up with our email account, with our domain hosted elsewhere.”

Helpful Report

(Service Addition) - Posted 5 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 5 months ago

“Very good timely and efficient support as usual!”

Helpful Report

(Support) - Posted 5 months ago

Hi Johnathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Excellent service”

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(Support) - Posted 5 months ago

Hi Simon, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 5 months ago

“quick action is appreciated”

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(Support) - Posted 5 months ago

Hi Alex, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Very fast and fantastic help from Ronn. Thank you”

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(Support) - Posted 5 months ago

Hi Robert, Thank you for taking the time to provide a review for Ronny. Regards, Cobweb

Posted 5 months ago

“Great service from Ronny Chambers as always :)”

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(Support) - Posted 6 months ago

Hi Nimesh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronny and thank you for your feedback. Kind regards Cobweb

Posted 5 months ago

“Always so good, knowledgeable and helpful!”

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(Support) - Posted 6 months ago

HI Stuart, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“My support ticket was quickly responded to and resolved as soon as it was possible due to the back log of requests to the Finance Department.”

Helpful Report

(Support) - Posted 6 months ago

HI Helen, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Very quick to respond. Patient and helpful. Nice clear speaking voice (unlike some support desks!) I felt I was in safe hands.”

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(Support) - Posted 6 months ago

Hi Christine, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 5 months ago

“very helpful and supportive”

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(Support) - Posted 6 months ago

Hi Michael, Thank you for taking the time to provide a review. Regards, Cobweb

Posted 6 months ago

“Very good service and speedy conclusion”

Helpful Report

(Support) - Posted 6 months ago

HI James, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 6 months ago

“Minimum 10 characters.”

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(Support) - Posted 6 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 6 months ago

“Very effective and friendly service”

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(Support) - Posted 6 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 6 months ago

“Great service from Michael as always! :)”

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(Support) - Posted 6 months ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 6 months ago

“GREAT Customer service from Michael. Thanks.”

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(Support) - Posted 6 months ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind regards Cobweb

Posted 6 months ago

“Quick & helpful response.”

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(Support) - Posted 6 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 6 months ago

“vg vg vg vg vg”

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(Support) - Posted 6 months ago

Hi Margaret, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 6 months ago

“Always helpful staff, providing great advice and solutions”

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(Service Addition) - Posted 6 months ago

Hi Duncan, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 6 months ago

“Tricky issue to fix given the lack of information from Microsoft on the root cause. Cobweb staff always friendly, helpful, and determined to get it resolved!”

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(Support) - Posted 6 months ago

HI Tim, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 6 months ago

“Great service and very helpful.”

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(Support) - Posted 6 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 6 months ago

Cobweb is rated 4.7 based on 7,562 reviews