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Cobweb Reviews

4.8 Rating 8,024 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I called, he answered, he solved the issue instantly. The service couldn't have been better!
Helpful Report
(Support) - Posted 6 years ago
Hi Barry Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team.   Please do let us know if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
Didn't email my second email with an update (which was requested in the request). Other engineers have replied to both email addresses so it's not as if it's not allowed.
Helpful Report
(Support) - Posted 6 years ago
Hi Thank you for your feedback. Regards, Cobweb
Posted 6 years ago
Outstanding service all round!
Helpful Report
(Service Addition) - Posted 6 years ago
Hi That's really good to hear - thank you for your review and feedback. Regards, Cobweb
Posted 6 years ago
Professional and straightforward
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(Support) - Posted 6 years ago
Hi Robert Thank you for your 5 star review. Kind regards Cobweb
Posted 6 years ago
Very quick response and accurate info given
Helpful Report
(Support) - Posted 6 years ago
Hi Steve We are really pleased to hear that. Kind Regards Cobweb
Posted 6 years ago
As always a fantastic service. Thank you
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(Support) - Posted 6 years ago
Hi Angus Thank you for your feedback. Regards, Cobweb
Posted 6 years ago
You can always get through to a person at Cobweb and they really know their stuff- pre-empting any potential problems and resolving before they become an issue. Great work- thanks very much as always!
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(Support) - Posted 6 years ago
Hi Dawn Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided.  Please do let us know if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
Speedy Resolution
Helpful Report
(Support) - Posted 6 years ago
Hi Thank you for your review. Regards, Cobweb
Posted 6 years ago
a swift and detailed response - much appreciated.
Helpful Report
(Support) - Posted 6 years ago
Hi Scott Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb
Posted 6 years ago
Helpful identification of a solution after prompting by me in respect of a whitelist.
Helpful Report
(Support) - Posted 6 years ago
Hi Bruce Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb
Posted 6 years ago
Very good, efficient and effective
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(Support) - Posted 6 years ago
Hi Dmitry We are really pleased to hear that, thank you for your review. Kind Regards Cobweb
Posted 6 years ago
Very efficient
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(Support) - Posted 6 years ago
Hi Mark Thank you for your review and feedback. Regards, Cobweb
Posted 6 years ago
We have only changed supplier because we only use macs and you are a Microsoft supplier and I feel a lot of information is not relevant to mac users.
Helpful Report
(Support) - Posted 6 years ago
Hi Martin Thank you for your feedback and 5 star review Regards, Cobweb
Posted 6 years ago
Evan sorted a tricky Skype for Business DNS issue seemlessly. As Cobweb mostly do!
Helpful Report
(Support) - Posted 6 years ago
Hi Ash We really appreciate your feedback, thank you for your kind words. Kind regards Cobweb
Posted 6 years ago
Very tricky problem, hidden from the lay user but related to rolling MS upgrade. Well sleuthed by Rory Beasley
Helpful Report
(Support) - Posted 6 years ago
Hi Ash Thank you so much for your review, we are happy to hear Rory was able to assist you. Kind regards Cobweb
Posted 6 years ago
Resolved quickly
Helpful Report
(Support) - Posted 6 years ago
Hi Lynsey That Is great to hear. Kind regards Cobweb
Posted 6 years ago
great overall
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(Support) - Posted 6 years ago
Hi Konstantinos Thank you for your 5 star review. Kind regards Cobweb
Posted 6 years ago
Excellent as always:)
Helpful Report
(Support) - Posted 6 years ago
Hi We are so pleased to hear that, thank you for your review. Kind regards Cobweb
Posted 6 years ago
Rory was really helpful and we got the lists set up fast. Thanks!
Helpful Report
(Support) - Posted 6 years ago
Hi Lynsey We are delighted that Rory was able to help, please do let us know if you require anything further. Kind regards Cobweb
Posted 6 years ago
Tom led me through the crazy complexities very effectively
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(Support) - Posted 6 years ago
Hi Marc We are really happy to hear Tom was able to assist you, thank you for your feedback. Kind regards Cobweb
Posted 6 years ago
Cobweb is rated 4.8 based on 8,024 reviews