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Cobweb Reviews

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friendly and helpful. All good.”

Helpful Report

(Support) - Posted 6 years ago

Hi Robin We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“Super quick to resolve issue.”

Helpful Report

(Support) - Posted 6 years ago

Hi Sandeep, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“Thanks Rory”

Helpful Report

(Support) - Posted 6 years ago

Hi Dewald Thank you for your review, we are happy Rory was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Always helpful.... Thanks!”

Helpful Report

(Support) - Posted 6 years ago

Hi David Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“Pain free and swiftly executed, well done”

Helpful Report

(Support) - Posted 6 years ago

Hi David We are really pleased to hear that. Kind regards Cobweb

Posted 6 years ago

“Reliable service . Very helpful .”

Helpful Report

(Support) - Posted 6 years ago

Hi Pauline We really appreciate your feedback, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Good. I am happy.”

Helpful Report

(Support) - Posted 6 years ago

Hi Rod We are really pleased to hear that. Kind regards Cobweb

Posted 6 years ago

“Good standard to resolve query.”

Helpful Report

(Support) - Posted 6 years ago

Hi Raj We are pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Quick and effective.”

Helpful Report

(Support) - Posted 6 years ago

Hi That is fantastic to hear, thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“The issue was at the server end but no one ever worked out why it just magically fixed its self”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for taking the time to leave a review. We are sorry to hear your experience did not meet expectation on this occasion. If you would like us to investigate further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com. Kind regards Cobweb

Posted 6 years ago

“Great service as always! 😊”

Helpful Report

(Support) - Posted 6 years ago

Hi Nimesh We are pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Josh made a less than intuitive CORE registration process possible thru some very good and patient guidance.”

Helpful Report

(Support) - Posted 6 years ago

Hi Ash We are delighted to hear Josh was able to assist you, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent support on the call”

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(Support) - Posted 6 years ago

Hi Nick Thank you for your 5 star review. Kind regards Cobweb

Posted 6 years ago

“quick and easy”

Helpful Report

(Support) - Posted 6 years ago

Hi Stephen That is brilliant to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“The issue was resolved by the client - Cobweb were meant to have contacted Microsoft. I have received no feedback as to Cause and Resolutions”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for taking the time to write a review, we are sorry to hear your experience did not meet expectation on this occasion. If you would like us to investigate this further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Cobweb

Posted 6 years ago

“Knew what I was asking about and could point me in the right direction without having to refer. Thanks”

Helpful Report

(Support) - Posted 6 years ago

Hi Robert We are pleased to hear you were happy with the support provided. Kind regards Cobweb

Posted 6 years ago

“Thanks for your help with this, much appreciated.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thomas We are really pleased our support team was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“great support as always”

Helpful Report

(Support) - Posted 6 years ago

Hi Peter We are really pleased to hear that, thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Cobweb always provide excellent support!”

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(Support) - Posted 6 years ago

Hi Claire Thank you for your kind words, we are delighted to hear you are pleased with the support provided. Kind regards Cobweb

Posted 6 years ago

“Logged into the system when the fix did not appears to be working and fixed everything.”

Helpful Report

(Support) - Posted 6 years ago

Hi We are pleased to hear you issue was resolved. Kind regards Cobweb

Posted 6 years ago

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Cobweb is rated 4.8 based on 8,046 reviews