Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,373 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elliot was able to provide an update on an issue we were experiencing, although there was no solution he was able to signpost us to articles online”

Helpful Report

(Support) - Posted 2 years ago

Hi Stephen Thank you for taking the time to provide a review and feedback. Regards, Cobweb

Posted 2 years ago

“Great service. Thanks.”

Helpful Report

(Support) - Posted 2 years ago

Hi Matthew That's great to hear. Thank you for your review. Regards, Cobweb

Posted 2 years ago

“Ronny, One of the very Smart Cobweb Customer Support Front of House-Spiders sorted a dodgy e-mail hang. Turned out to be a ghost so all OK B4 the weekend. Another cracking brisk-in-the-Fire-wall by these Dark-Side of the Webs Police Spiders.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash Thank you for your review and feedback! Regards, Cobweb

Posted 2 years ago

“I was fortunate to have my case assigned to Michael Foster Reed. Michael was extremely professional and helpful. He was very patient in investigating the issue I raised. Thanks to Michael, we got to the bottom of the problem and I'm more than happy with its successful resolution.”

Helpful Report

(Support) - Posted 2 years ago

Hi Tsvetelina, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Elliot was very helfpul and responsive.”

Helpful Report

(Support) - Posted 2 years ago

Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very helpful and patient.”

Helpful Report

(Support) - Posted 2 years ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“outstanding support”

Helpful Report

(Support) - Posted 2 years ago

Hi Jerome, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Quick response to my issue”

Helpful Report

(Support) - Posted 2 years ago

Hi Perry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 years ago

“Very supportive! Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Marco, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Super responsive, helpful and professional team- Thankyou!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Super helpful and good follow up”

Helpful Report

(Support) - Posted 2 years ago

Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Michael handled resolved my problem with patience, efficiency and speed. Well done to him and thanks to Cobweb.”

Helpful Report

(Support) - Posted 2 years ago

Hi Adrian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“great service”

Helpful Report

(Support) - Posted 2 years ago

Hi Ben, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Quick and clear response to complete my issue”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Every thing worked now have my email woring thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi Jonathan, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Very happy with the support provided now and everytime I called.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ionut, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Speedy service and thanks for the offer of assistance with configuration afterwards.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“MS had locked me out on a new computer, simply solved with instant help first thing Monday from Cobweb. Have used them virtually since they started and they have always been great.”

Helpful Report

(Support) - Posted 2 years ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“great service”

Helpful Report

(Support) - Posted 2 years ago

Hi Ben, Thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“yet again, Cobweb support is beyond helpful and knowledgable, amazing. Their patience with my ignorance of computer details goes above and beyond.”

Helpful Report

(Support) - Posted 2 years ago

Hi Bruce, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,373 reviews