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Cobweb Reviews

4.8 Rating 8,373 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick prompt resolution.”

Helpful Report

(Support) - Posted 2 years ago

Hi Amanda, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb

Posted 2 years ago

“Excellent service as always.”

Helpful Report

(Support) - Posted 2 years ago

Hi Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“It's great to have an expert service on the end of the phone! Problem fixed.”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“The technical support gentleman was so helpful and patient”

Helpful Report

(Support) - Posted 2 years ago

Hi Gillian, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Chris and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Ronny did a splendid job in smoking-out a mlicious MS impersonator that slipped past Mimecast. Those Spiders chez Cobweb are a very clever, and they have......legs, well qute a few. Keep on Runnin' Cobweb and thanks for swift efficient support. You deserve some "Afta 8's!"”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you for your review as usual, we are delighted your problem has been solved by Ronny our ickle money spider. Enjoy your weekend. Kind regards Cobweb

Posted 2 years ago

“I had a problem logging in. It turned out it was my mistake, but was nonetheless solved very promptly and courteously.”

Helpful Report

(Support) - Posted 2 years ago

Hi Linda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Great fast service!”

Helpful Report

(Support) - Posted 2 years ago

Hi Admin Grover, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Josh was a great help. The attachment is now received and we hare elated. Many thanks”

Helpful Report

(Support) - Posted 2 years ago

hi admin2jass, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Great and very patient service from Josh as I've come to expect from Cobweb”

Helpful Report

(Support) - Posted 2 years ago

Hi Brad, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very efficient, and patient!”

Helpful Report

(Support) - Posted 2 years ago

Hi Justin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“I have always had fantastic, timely and excellent support from cobweb with very knowledgable and helpful and polite support personnel”

Helpful Report

(Support) - Posted 2 years ago

Hi Bruce, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“We had a problem receiving emails following a change of mobile phones. We couldn't sort out the problem so asked for your help. Michael dealt with everything. He solved the problem with patience and his experience. He is a credit to you team.”

Helpful Report

(Support) - Posted 2 years ago

Hi Colin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very good and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Josh was great”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided byJosh and for your continued custom over the years. kind regards Cobweb

Posted 2 years ago

“We are a very small customer of Cobweb but have always received helpful advice and the size of our business has not affected the service we have experienced”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Very friendly and knowledgeable. My issue was resolved swiftly. Thanks Elliot!”

Helpful Report

(Support) - Posted 2 years ago

Hi Tom, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Great support from Chris.”

Helpful Report

(Support) - Posted 2 years ago

Hi Kevin, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Well handled”

Helpful Report

(Support) - Posted 2 years ago

Hi Gordon, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very short delay in getting back to me, after reporting the issue. Apart from that, excellent service”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

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Cobweb is rated 4.8 based on 8,373 reviews