Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,373 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael was very patient and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very helpful, speedy response - much appreciated.”

Helpful Report

(Support) - Posted 2 years ago

Hi Tim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Issue dealt with efficiently”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Great quick service with issue resolved”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Very pleased with the telephone support service as I have always been put through to an expert in good time without having to wait any longer than 30 seconds. Only 4 stars below as the issue could not be resolved on the call.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“very special”

Helpful Report

(Support) - Posted 2 years ago

Hi Pedro, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“The service was up to date and very efficient.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Tom, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“always helpful & knowledgable.”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 2 years ago

“Thanks Josh for adapting to the situation and fixing the problem.”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“i hardly ever contact you But when i did someone answered the phone quickly and gave clear advise with what information to send via email Issues were resolved the same day”

Helpful Report

(Support) - Posted 2 years ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Always efficent and resolve any problem easily, could not recommend them enough, which is probably why we have been with them for 10 + years..”

Helpful Report

(Support) - Posted 2 years ago

Hi Gareth, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 years ago

“Brilliant Brilliant telephone customer service solving the problem immediately.”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“The switch between Classic andf New Teams can cause some confusion, so Josh helped me stabilise this. Josh is one of the very smart Techno-support spiders chez Cobweb”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by our spider Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“I recently had a technical query regarding my email service, and Josh from Cobweb was incredibly helpful in resolving it. He was patient, knowledgeable, and efficient in addressing the issue. His clear communication and expertise made the process smooth and stress-free. A fantastic experience—thank you, Josh!”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Excellent service - timely and informative and helpful!”

Helpful Report

(Support) - Posted 2 years ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Perfect........”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Excellent response and prompt resolution.”

Helpful Report

(Support) - Posted 2 years ago

Hi Levent, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 years ago

“Tricky malicious e-mail sorted swiftly by the clever spiders at Cobweb”

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(Support) - Posted 2 years ago

Hi Ash Thank you for your review and feedback - much appreciated. Regards, Cobweb

Posted 2 years ago

“Short and sweet!”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,373 reviews