Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,119 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Support I received was first class.”

Helpful Report

(Support) - Posted 1 year ago

Hi Gary, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“The technical assistance I received was excellent, and very understanding. The only criticism I might have is the very lengthy wait to get through to technical assistance.”

Helpful Report

(Support) - Posted 1 year ago

Hi Roy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Checking fora security matter. Sorted by Ronnie fatser than a 10 Leg Spider from Maison Cobweb.”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Resolved my issue very quickly.”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Thanks - Mitchell was reassuring”

Helpful Report

(Support) - Posted 1 year ago

Hi Ian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Had a small problem syncing meeting provider formats which Ronnie sorted in a flash”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Excellent follow up and ensures issues are resolved.”

Helpful Report

(Support) - Posted 1 year ago

Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Friendly, knowledgeable people completing work as agreed on time and budget.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Gareth, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“We are very happy with the support we have received. It is great to get a prompt responce - no delays on picking up the phone or responding to the reported issue.”

Helpful Report

(Support) - Posted 1 year ago

Hi Lynda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Marc was very clear, helpful and undertaken swiftly. Thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Jacqueline, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“A Chancres Maxim Mutter”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Very helpful and professional”

Helpful Report

(Support) - Posted 1 year ago

Hi Kate, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 1 year ago

“very fast in resolving the problem”

Helpful Report

(Support) - Posted 1 year ago

Hi Samantha, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 1 year ago

“Ronny is prompt reponse to my email and very helpful”

Helpful Report

(Support) - Posted 1 year ago

Hi Yue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Great support”

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(Support) - Posted 1 year ago

Hi Kevin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Quick reliable.”

Helpful Report

(Support) - Posted 1 year ago

Hi Max, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very efficient”

Helpful Report

(Support) - Posted 1 year ago

Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Excellent service”

Helpful Report

(Service Addition) - Posted 1 year ago

Posted 1 year ago

“Great support from Ronny. Although I had IT experience in the past, at 78 I am out of touch and he took care to ensure we could resolve my problem.”

Helpful Report

(Support) - Posted 1 year ago

Hi Christopher, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Prompt , efficient service!”

Helpful Report

(Support) - Posted 1 year ago

Hi, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,119 reviews