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Cobweb Reviews

4.7 Rating 7,840 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
thanks for your prompt help
Helpful Report
(Support) - Posted 3 years ago
Hi Susan, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
Everything was ok
Helpful Report
(Support) - Posted 3 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
User was happy with the support and resolution provided.
Helpful Report
(Support) - Posted 3 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
GOOD SERVICE PROVIDED
Helpful Report
(Service Addition) - Posted 3 years ago
Hi John, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
Great support form Matthew, thank you for resolving my queries so quickly.
Helpful Report
(Support) - Posted 3 years ago
Hi Chris, We are glad Matthew was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
It seems, with all the outside world of "High Tec. v Market forces" the little user lick myself, is left high & dry without a clue of what is going on. However thanks to `Cobweb Support` we have a chance to keep our systems up and running, even on track. Keep up the good work.
Helpful Report
(Support) - Posted 3 years ago
HI, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided.  If there is anything else we can help you with then please do contact us. Kind regards, Cobweb
Posted 3 years ago
Matthew was exceptionally helpful!
Helpful Report
(Support) - Posted 3 years ago
Hi, Thank you for taking the time to review Cobweb. Kind regards, Cobweb
Posted 3 years ago
Whilst the right advice and action was received eventually there was some confusion between members of the support team and some lack of understanding of the implications of a proposed change. All was resolved satisfactorily.
Helpful Report
(Support) - Posted 3 years ago
Hi, Thank you for your feedback, and sorry for any confusion caused. Please let us know if there is anything else we can help you with. Have a great day! Kind regards, Cobweb
Posted 3 years ago
Support Second to none
Helpful Report
(Support) - Posted 3 years ago
Hi Michael, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 3 years ago
no specific feedback
Helpful Report
(Support) - Posted 3 years ago
Hi, Thank you for your good review. Kind regards, Cobweb
Posted 3 years ago
Very easy to deal with - Andy Collingwood very responsive and helpful - all sorted. Thanks
Helpful Report
(Service Addition) - Posted 3 years ago
Hi, We are glad Andy was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Brilliant.
Helpful Report
(Service Addition) - Posted 3 years ago
Hi Steph, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Very good service.
Helpful Report
(Service Addition) - Posted 3 years ago
Hi Kieran, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Was good to be put through to a Microsoft engineer when it became necessary, and good to have him sort the problem out after a few rounds with Quick Assist. Thanks to Marc at Cobweb for keeping track of the situation, too.
Helpful Report
(Support) - Posted 3 years ago
Hi Matt, We are glad Marc was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 3 years ago
Super efficient and helpful
Helpful Report
(Support) - Posted 3 years ago
Hi Robert, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 3 years ago
Good support - solved the problem quickly.
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(Support) - Posted 3 years ago
Hi Steve, Many thanks for your feedback and 5-star review Kind regards, Cobweb
Posted 3 years ago
Excellent support as always. Thank you
Helpful Report
(Support) - Posted 3 years ago
HI, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 3 years ago
Very good
Helpful Report
(Support) - Posted 3 years ago
Hi Joel, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 3 years ago
This consultant dealt speedily and very proficiently with my query -5 star service thank you
Helpful Report
(Support) - Posted 3 years ago
Hi Gillian, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 3 years ago
Responded quickly and helped resolve the issue, provide required information and guidance
Helpful Report
(Support) - Posted 3 years ago
Hi, Many thanks for your feedback and 5 star review Kind regards, Cobweb
Posted 3 years ago
Cobweb is rated 4.7 based on 7,840 reviews