Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,803 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback inspires us to keep providing top-notch service! Warmest regards, Team Cobweb

Posted 6 months ago

“Efficient and knowledgeable.”

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(Support) - Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service efficient and knowledgeable. Your positive feedback is greatly appreciated and motivates us to keep delivering the best support possible. Warm regards, Team Cobweb

Posted 6 months ago

“I've been a Cobweb customer, and I have been very happy to introduce my clients to Cobweb, since the "Athene" days (so about thirty years or so) and have remained impressed throughout with their services and attitude towards customer support. In addition to reliability, Cobweb have gone above and beyond to provide "rescue" services to clients on more than one occasion. Cobweb's service offerings have been at the forefront of what is available at the time, and that, combined with excellent technical support when required, results in an outstanding service provider. Most recently, many thanks to Josh L for his support with some technical modifications I requested. The task was completed with prompt, helpful efficiency.”

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(Support) - Posted 7 months ago

Hi Andrew, Thank you for your amazing 5-star review! We’re thrilled to hear that you’ve been a loyal Cobweb customer for so many years and appreciate your referrals to your clients. Your support and trust in our services mean the world to us. We're also glad that Josh L was able to assist you with efficiency and expertise. Your continued confidence in us spurs us on to maintain the high standards we strive for. Warm regards, Team Cobweb

Posted 7 months ago

“Ronny rang on time and diligently answered every question we asked. Thank you, Ronny”

Helpful Report

(Support) - Posted 7 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that Ronny was able to assist you promptly and thoroughly. Your appreciation means a lot to us, and we're always here to help! Best wishes, Team Cobweb

Posted 7 months ago

“Great service and resloved my issue with Outlook, very quickly.”

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(Support) - Posted 7 months ago

Hi Julian, Thank you for your wonderful 5-star review! We're thrilled to hear that our team resolved your Outlook issue quickly. Your satisfaction is our priority, and we appreciate your kind words! Best wishes, Team Cobweb

Posted 7 months ago

“The team responded quickly and professionally.”

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(Support) - Posted 7 months ago

Hi there, Thank you for your awesome 5-star review! We're so pleased to hear that our team responded quickly and professionally. Your feedback fuels our commitment to providing top-notch service every day! Warm regards, Team Cobweb

Posted 7 months ago

“Fast response toa potential security threat sort swiftly by the clever team at Cobweb”

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(Support) - Posted 7 months ago

Hi Ash, Thank you for your fantastic 5-star review! We're delighted to hear that our clever team was able to respond swiftly to a potential security threat. Your safety and peace of mind are our top priorities, and we appreciate your recognition of our efforts. Warm regards, Team Cobweb

Posted 7 months ago

“Always available and understanding of my IT incapabilities. Any problems always solved.”

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(Support) - Posted 7 months ago

Hi Hugh, Thank you for your fantastic 5-star review! We’re thrilled to hear that our team has been available and understanding of your IT needs. It’s our pleasure to solve any issues you may face, and your support encourages us to keep striving for excellence! Warm regards, Team Cobweb

Posted 7 months ago

“Evan was very helpful in assisting us with our issue. Although the issue was not caused by Cobweb or their systems he advised what steps are available to us to resolve the issue and has been following up weekly with deadline dates and clear explanations of the processes.”

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(Support) - Posted 7 months ago

Hi Sarah, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan was able to assist you and provide clarity during your situation. Your feedback means a lot to us, and we’re committed to maintaining the same level of support. Warm regards, Team Cobweb

Posted 7 months ago

“Marc is efficient and helpful”

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(Support) - Posted 7 months ago

Hi there, Thank you for your amazing 5-star review! We’re so pleased to hear that Marc was efficient and helpful in assisting you. Your kind words inspire us to continue providing great support! Warm regards, Team Cobweb

Posted 7 months ago

“Thank you to the Cobweb team. I appreciate your sense of urgency to respond and fix my technical challenge so quickly. Michael provided a great source of knowledge and awesome attitude! I also value Richard French, project Mgr for Somerset, also reached out to get involved.”

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(Support) - Posted 7 months ago

Hi Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that our team, especially Michael and Richard French, could assist you so effectively. Your appreciation fuels our commitment to providing prompt and knowledgeable support! Warm regards, Team Cobweb

Posted 7 months ago

“Minimum 10 characters.”

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(Support) - Posted 7 months ago

Hi Sarah, Thank you for your incredible 5-star review! We're so happy to hear that you had a great experience with our team. Your support truly motivates us to keep delivering excellent service! Warm regards, Team Cobweb

Posted 7 months ago

“Great service and very professional team. Support was quick and comprehensive Thanks”

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(Support) - Posted 7 months ago

Hi Mark, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service quick and professional. Your feedback is incredibly valuable to us and drives our team to keep up the great work! Warm regards, Team Cobweb

Posted 7 months ago

“Very efficient & resolved the issue!”

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(Support) - Posted 7 months ago

Hi Hunter, Thank you for your amazing 5-star review! We're thrilled to hear that we could help resolve your issue efficiently. Your feedback means so much to us and motivates our team to keep delivering great service! Warm regards, Team Cobweb

Posted 7 months ago

“Fantastic support, completed with diligence.”

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(Support) - Posted 7 months ago

Hi Kim, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our support diligent and helpful. Your kind words inspire us to continue providing top-notch service! Warm regards, Team Cobweb

Posted 7 months ago

“Email sync issue, really helped resolve. Thank you :)”

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(Support) - Posted 7 months ago

Hi Martin, Thank you for your fantastic 5-star review! We're delighted to hear that we were able to resolve your email sync issue effectively. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Cobweb

Posted 7 months ago

“Ronny was very patient and helpful. Issue fully resolved. Thanks again.”

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(Support) - Posted 7 months ago

Hi Denis, Thank you for your wonderful 5-star review! We're so glad to hear that Ronny was able to assist you patiently and resolve your issue. Your appreciation means a lot to us and fuels our commitment to providing top-notch service! Warm regards, Team Cobweb

Posted 7 months ago

“Extremely quick, professional - and friendly - service.”

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(Service Addition) - Posted 7 months ago

Hi Richard, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced our quick, professional, and friendly service. Your feedback truly motivates us to keep delivering the best possible experience! Warm regards, Team Cobweb

Posted 7 months ago

“Very knowledgeable and heloful”

Helpful Report

(Support) - Posted 7 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that you found our team knowledgeable and helpful. Your positive feedback encourages us to continue offering the best support possible! Warm regards, Team Cobweb

Posted 7 months ago

“Excellent support as always!”

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(Support) - Posted 7 months ago

Hi Andrew, Thank you for your fantastic 5-star review! We’re so pleased to hear that our support continues to meet your expectations. Your kind words truly inspire us to maintain our dedication to excellent service! Warm regards, Team Cobweb

Posted 7 months ago

Cobweb is rated 4.8 based on 7,803 reviews