Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,262 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response.”

Helpful Report

(Support) - Posted 1 year ago

Hi Dave, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Everything ok but I never know the name on the Cobweb employee who onboard me !”

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(Service Addition) - Posted 1 year ago

Hi Trevor, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 1 year ago

“very efficient”

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(Support) - Posted 1 year ago

Hi Trevor, Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 1 year ago

“Your system to me was not user friendly. It was better before”

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(Support) - Posted 1 year ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 1 year ago

“good response and very helpfull”

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(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“Always prompt and efficient”

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(Support) - Posted 1 year ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 1 year ago

“good communication”

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(Support) - Posted 1 year ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 1 year ago

“My issue has been resolved in a timely manner. Great support from Cobweb”

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(Support) - Posted 1 year ago

Hi Adrian, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest Regards Cobweb

Posted 1 year ago

“Good, as usual!”

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(Support) - Posted 1 year ago

Hi Paul, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“It took its time because the problem was not a everyday problem but the service guy was interested and solved the problem at last. Many Thanks for this Thomas Fritscher”

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(Support) - Posted 1 year ago

Hi Rob & Thomas, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Good service, quick response”

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(Support) - Posted 1 year ago

Hi Gaetano, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Mitchell was very helpful and hopefully managed to resolve the issue.”

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(Support) - Posted 1 year ago

hi, We are glad Mitchell was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Good service”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Ronny Thanks for your help. The hardware is old 32 bit (but very good): the software is also old - it cost $7,000 (and is not replaceable) - however it earns £60K to £80k per annum and has done so for more than 20 years. I will use a 64 bit laptop for email. Regards Dr Ed Dr E Clymer EngD CEng MIM Emeritis professor of plastics engineering at Brunel University”

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(Support) - Posted 1 year ago

Hi Edmund, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronny. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 1 year ago

“Very helpful. Unfortunately could not resolved (outside remit) but alternative set up and advice given.”

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(Support) - Posted 1 year ago

Hi Jane, Thank you for taking the time to review Cobweb. Kind Regards Cobweb

Posted 1 year ago

“Really helpful”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Just fine thanks”

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(Service Addition) - Posted 1 year ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 1 year ago

“Fast reply and problem solved”

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(Support) - Posted 1 year ago

Hi Mark Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Always helpful!”

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(Support) - Posted 1 year ago

Hi, Thank you for taking the time to review Cobweb. Kind Regards Cobweb

Posted 1 year ago

“great as always”

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(Support) - Posted 1 year ago

Hi Wayne That's great to hear - thank you for your review. Regards, Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,262 reviews