Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,425 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 2nd September 2025

Ash G

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you Savannah”

Helpful Report

(Support) - Posted 11 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Savannah and thank you for your feedback. Kind regards Cobweb

Posted 11 months ago

“I always enjoy all my interactions with Cobweb, I like the people, there is always a service mentality present and a palable sense of wanting to help or make things simple. As a tech dinosaur this is probably more appreciated by me than most. The onboarding was explained meticulously”

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(Service Addition) - Posted 1 year ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“THOROUGHLY INVESTIGATED ISSUE AND TOOK ALL STEPS TO RESOLVE. GOOD FOLLOW UP AND COMMUNICATION”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Professional and very helpful”

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(Support) - Posted 1 year ago

Hi Laurence, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“no problems we got it sorted with Michael's help”

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(Support) - Posted 1 year ago

Hi Hugh, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“Verry Helpful”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Quick request, Swiftly dear with.”

Helpful Report

(Support) - Posted 1 year ago

HI, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Thanks, issue resolved.”

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(Support) - Posted 1 year ago

HI Adam, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

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(Support) - Posted 1 year ago

Hi, Thank you for your review and feedback. Kind regards Cobweb

Posted 1 year ago

“It was a good experience. The change over to the new email was done efficiently.”

Helpful Report

(Support) - Posted 1 year ago

Hi Dean, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“great thank you!”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Quick response.”

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(Support) - Posted 1 year ago

Hi Dave, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Everything ok but I never know the name on the Cobweb employee who onboard me !”

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(Service Addition) - Posted 1 year ago

Hi Trevor, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 1 year ago

“very efficient”

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(Support) - Posted 1 year ago

Hi Trevor, Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 1 year ago

“Your system to me was not user friendly. It was better before”

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(Support) - Posted 1 year ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 1 year ago

“good response and very helpfull”

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(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“Always prompt and efficient”

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(Support) - Posted 1 year ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 1 year ago

“good communication”

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(Support) - Posted 1 year ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 1 year ago

“My issue has been resolved in a timely manner. Great support from Cobweb”

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(Support) - Posted 1 year ago

Hi Adrian, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest Regards Cobweb

Posted 1 year ago

“Good, as usual!”

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(Support) - Posted 1 year ago

Hi Paul, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,425 reviews