Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,160 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying experience excellent. Product average.”

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“Next day delivery did not happen - one day late”

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“Excellent communication. Tracking app needs work. “Ship” app never provided tracking updates or any type of information on tracking.”

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“Service has been superb but product didn’t do what it said on the tin!! S”

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“Still not received my lawnmower due to Yodels incompetence. I have instead a parcel that belongs to someone else 🤔”

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“In general the lawn performs really well and very easy to manoeuvre around the graden. Cut my back lawn which is 500m 2 on one set of batteries. I did have an issue with the grass collection bag not fitting very well. However this was replaced within 48 hours and now is fine. I would recommend this product .”

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“Very easy to buy. Simple process and hassle free”

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“It was adequate”

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“Very easy but the delivery was delayed - initially changed from early Friday morning to late afternoon, then unable to be delivered as 'the driver could not find our address'. Finally delivered on the following Monday.”

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“Easy to order on line. Lawnmower when it arrived was easy to assemble.”

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“EASY PURCHASE. DELIVERED QUICKLY. COMPETITIVE PRICE”

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“Great delivery/service. Very quick delivery.”

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“This is the sixth vacumn recently purchased and is the one not returned because it is good and very good for the price thanks again.”

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“First class quick delivery mower as ordered”

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“Very happy with its suction. But could be better without cable”

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“Some delay in delivery but due to the delivery service.”

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“Took a little longer than the "24hr Express" delivery but item arrived as described.”

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“In the main good but delivery stated next day delivery but this wasn’t met. Ordered on 11 April delivered on 14 April with Yodel only giving 2 hrs notification of delivery. If I had been out it would have been on the doorstep.”

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“The delivery did take longer than initially mentioned at checkout, but that wasn't a big problem for me.”

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“Good, easy to use the website. Delivery longer than indicated, 24hour dispatch maybe. Ordered on Thursday and arrived Wednesday the following week.”

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Hi Paul, we're sorry to read that your delivery was a few days late. We are picking this up with the courier company. We hope you enjoy using your new mower and thank you for taking the time to leave a review. Best wishes, Deb

Cleva UK & Ireland is rated 4.8 based on 6,160 reviews