Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was as stated. Next day. All went very smoothly. I applied for a subscription which should have given me 10% off my first order. But the voucher was only sent after the first order was placed.”

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“A little hiccup with the delivery but that was the courier’s fault.”

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“Some confusion over the next day delivery criteria and initial response to email query regarding same but when I managed to speak to a very helpful member of staff the issue was quickly dealt with in a professional manner”

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“It was fine arrived on time”

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“I ordered spare blade with mower which arrived within 2-days of placing order. Looks as if it fits in exactly same way as Flymo-type mowers.”

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“Buying was straight forward and delivery was prompt.”

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“Ordering was easy and the lawnmower works a treat. Unfortunately Yodel apparently ‘miss placed’ my delivery so it took a week to receive a replacement - hence the rating”

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“Good machine and easy to use once assembled. Instructions need improvement and upgrade. Diagrams too small and changes to design of mower have been made which are not described. Good battery charge capacity and quick recharge time”

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“Purchase was easy. Glad that a combination of a lawnmower and trimmer was available to purchase. Better pricing and use of same battery. Thanks.”

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“Fast, efficient service. Product arrived within 24 hours.”

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“The buying and paying part are always easy. It is the next step that might be more tricky: putting it together then use it!”

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“Ordered online. Order didn’t materialise 48 hours later even though it should have been next day delivery. Sent an email querying where it was. Received a quick response promising to chase it up. Order received the next day.”

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“Arrived in less than 24 hours! Assembled easily but sometimes basket clips jump out of sockets. Not serious and will fix it. Roller bent but replacement arrived 2 days later. Only used it twice as garden droughts and not much grass. Quite a large garden but battery power only went down by 2 marks. Cut well, height adjustment very easy. To date very pleased with the purchase.”

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“excellent picking up pet hairs”

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“easy to order and quick delivery”

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“If it wasn;t for Deb then matters would not have been such a smooth transaction, thanks for your help, Not particularly conducive for trying the mower out, but it seems light, maneuverable and smooth running. Cant wait to have grass to cut?”

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“Lost my order but sorted it quickly”

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“Easy buying experience but didn't get what I expected (see product review). However the situation was resolved amicably, if not particularly efficiently. 10 out of 10 for effort, 8 out of 10 for efficiency.”

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“Easy to purchase,, web site easy to navigate”

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“Very pleased with it. However the diagram of the grass box put together was not clear and took me an hour to figure out how to insert the hinged metal rods.”

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Cleva UK & Ireland is rated 4.8 based on 6,159 reviews