Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good machine that works well. - but horrible colour”

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“Uncomplicated instructions professional”

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“Great service thanks”

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“Excellent delivery time, although it was a bit confusing, having ordered two blades I received one at 8.0am and then the other two hours later but I had only had emails about the first delivery when it arrived. I was wondering where the second blade was until I received an email about an hour after the delivery of the first package.”

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“Some hesitation in the eventual notification of despatch, but goods did arrive as expected.”

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“Parcel was delayed but I still like buying from Cleva, nice and easy to deal with.”

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“Ok. No issues”

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“Received my order in good time.”

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“No problems.”

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“Excellent item, a direct replacement for my charger. However, the package was not sealed in any way and could easily have gone missing in transit.”

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“Delivered promptly 👍”

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“Unfortunately the vac didn’t arrive with its cartridge filter so I contacted the sales team and it arrived a couple of days later. I’ve not really used it yet but it looks well made and a good piece of kit. If all goes well I’ll be buying the 25L too!”

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“Useful advice from a member of staff. Not as easy to connect both to the vacuum and tools but, with some 'Heath Robinson' adaptions, I've achieved my objective. My opinion ? Buy with caution”

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“Easy to order and an excellent product. However the overall buying experience was marred by the delivery service - the item was delivered on time but the box was somewhat crushed and also wet, with what appeared to be black mould on the inside. The vacuum cleaner was not damaged in any way and is a perfect workshop accessory.”

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“Easy but longer delivery than expected due to Black Friday/Cyber Monday rush. Delivery driver pleasant and lifted package into house”

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“Very good and easy purchase arrived very promptly next day / night. Very easy service to use and well presented .”

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“The delivery agent was very poor, and I have fed this information back to you already. The appliance was reasonably simple to assemble, and although I have only used it once, I am happy with the results.”

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“Works well as a leaf blower. I have also used it in the house so instead of pulling my heavy furniture out to brush up I used the leaf blower to blow the dog hairs etc from under the couch and under the bed!! So much easier”