Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,160 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service in replacing the power head on my Vacmaster quickly. After that was fixed, I separately asked for an adaptor to fit a 55mm router dust exhaust, but unfortunately the adaptor I was directed to is too small. Never mind it’ll come in.”

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“Product arrived as promissed. Works well so fr.”

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“Excellent delivery”

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“Good Cutting blade Battery charge Battery display on mower Cutting long grass Quiet and lightweight Cons Folding handles not easy and tightening the screws”

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“Better price than Amazon, delivery in 36 hours. Easy to assemble. Rain has not allowed me to use it much yet”

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“Prompt and efficient service with a product that so far meets expectations”

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“The ordering and information on web site was good but delivery promise was not met”

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“Delivery was fast and the product arrived in good condition. However, an item was missing. They also require customers to cover return postage, if you wish to return it.”

Helpful Report

Hi, thanks for leaving feedback. If there's a part missing from your order we do apologise, please contact us at sales@cleva-uk.com so that we can assist with this. Should you need to view the details of our returns policy then it can be found on our Cleva-UK website. Kind Regards

“Pleased with my purchase only down side the tubes are a bit flimsy”

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“Clever machine. Is it cutting? Yes- but you have to imagine 30 people with nail Scissors cutting your grass for 8 - 10 hours a day. You begin to understand this machine once you see it in action. I sat for two hours watching it cutting my lawn. How sad is that?”

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“Great product and took advantage of the 10% off deal. The only problem I had was with delivery which was offered next day but it took 6 days.”

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“Delay encountered with their carrier. Not Clevas fault and they were quick to respond to my mails.”

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“Quick delivery”

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“VERY fast delivery, quality item, great communication....what more do you need to say!”

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“The artificial grass vacuum arrived speedily. My only complaint is that the parts are a bit flimsy and keep coming off or apart which is annoying.”

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“I recently purchased a Vacmaster from you. The service was good but the product is disappointing. It does not do the job we had hoped on our courtyard/patio area because the head and hose quickly get blocked with small dry dirt, detritus from some conifers and small leaves. The hose and metal tube need to be wider.”

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“Not used the equipment yet but looks good so far”

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“Good product, good price with a 2 year guarantee.”

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“Customs charges managed to avoid my attention during purchase, so could perhaps be a bit better signposted.”

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“Order process very easy to do, Vacuum arrived on time and complete. Vacuum cleaner works very well and I am very happy with it”

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Cleva UK & Ireland is rated 4.8 based on 6,160 reviews