Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,060 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All done online, very straightforward.”

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“Buying experience was good”

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“Quite good - delivery wasn't next day as advertised”

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“Service and delivery were faster than expected and cheaper than elsewhere. Downside was they didn't have more magnetic strip.”

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“Happy decent lawnmower. Does what it says o the tin 😁”

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“Easy prosess”

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“The buying experience was great but now I have the problem if it not working cause of the instructions button came off.”

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“Simple enough”

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“Ordered spool and cap, but initially only spool arrived, raised support call, spool then sent.”

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“Hi, I did some research on different rotary lawn mowers and decided that the lawnmaster come up the best. Very well made, a little heavy but manouverable. Cuts close to the edges. Compacts a lot of grass into the grass box too. I had a slight scuff damage on top of the mower when opening and the lead was damaged showing the inner cable slightly. I wrapped some insulation tape around the damaged area. Overall very pleased with my purchase.”

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“Easy buying experience although it did take some time to arrive”

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“Delivered quickly but the item was damaged. I emailed customer service and they sent a replacement part out within a few days. Customer service was quick to respond considering it was the weekend. However having a damage item delivered wasn't great.”

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“Everything was good easy to buy and kept update with delivery”

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“Good description. Easy to order. Arrived on time and well packaged.”

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“The robot works fine. The only issue I am having is it does not do the edges of my lawn, because it detect the wall, even though there is some space. It would be good to have like some kind of configuration we could do via an app where we can set the distance the robot would stop when detecting a wall. Right now, it is stopping like 45cm away from the wall (not sure the exact number, but it stops way before there is a wall). If the owner could set this distance and then I could put something like 15cm, then the robot would do all the edges without touching the wall. Overall the product is good, but annoying that i need to take care of the edges after. If it was doing it all, then I would highly recommend this product.”

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“Had no issues ordering it was easy if you know what you want.”

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“Very speedy delivery, very well packaged and a great experience in use. Very happy with my purchase”

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“Very straightforward ordering and swift delivery”

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“The part I needed was out of stock, so I asked for an email... Good Quality, Great Prices”

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“very straight forward”

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Cleva UK & Ireland is rated 4.8 based on 7,060 reviews