Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,160 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything arrived when said”

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“Good company good service very prompt delivery.”

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“Cleva service is always excellent but the compsny seem to have made a mistake pricing boundary wire connectors at over £10 for !a packet of just two? Amaxon sell packs of 20 or 25 identical connectors for less than £10. In addition, both my connectors failed to make contact, probably because of the very tough insulation on Cleva boundary wire. I had to strip away insulation and use the cheaper connectors to solve the problem.”

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“Very good. Arrived on time, thank you”

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“Quick delivery. Excellent product.”

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“arrived promptly works well”

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“they are a bit on the pricey side”

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“Good Hoover better than Henry’s”

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“Communication was great. Delivery was terrible. My 48 hour delivery landed on the 8th day. It appears dispatched from other than Cleva? It missed my delivery window at that location and I have had to have it re-sent. I don't think Royal Mail is the best option.”

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“Great product, have used it several times to clean all around my apartment. Detachable hose ends allow you to get under sofas and in tight spaces. The only problem would be that the hoover comes with 3 hose attachments, however, there are only 2 spaces on the hoover itself where you can attach the attachments for storage whilst the remaining attaches to the hose. However with the remaining attachment attached to the hose, you can't place the hose in its proper storage position, therefore you will always have 1 attachment that you will have to store separately from the hoover and other attachments.”

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“Good vac but some of the tools fit poorly, especially the carpet brush head.”

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“Quick and speedy delivery”

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“Quick delivery. Product received in good condition”

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“Service by the supplier very quick. Machine well packed and protected. Easy to set up think a quick assembly guide would be an advantage. The wheels check where the hose attaches and the orientation of the wheels before fixing in position, good quality cable with three pin plug fitted.. Good long hose with screw fitting to body of machine. decide if you are setting up for dry or wet use Dry - attach the supplied paper bag over and onto the internal nozzle. Selection of supplied tools cover most usage. Good suction I am using it for dust collection in a bathroom so the machine can sit outside the door because of the good length of hose.”

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“Always been a decent company to deal with”

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“Product arrived quickly and I was informed of it's progress”

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“Fast delivery”

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“Company on-line information was comprehensive and the order process straight forward.”

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“Speedy service”

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“Time will tell if the battery purchased will last, otherwise, good service.”

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Cleva UK & Ireland is rated 4.8 based on 6,160 reviews