Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 6,995 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

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“Ultrafast delivery following simple purchase online”

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“Package arrived on time and well package, no damage, all packaging was carboard or paper and easy to recyle. Cleaner was easy to put together”

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“Web site detailing available spares was very useful completing purchase was also an easy process”

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“I ordered a vacuum from Cleva - didn’t arrive, not easy to contact them and still waiting on a refund.”

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“Quick and efficient, delivered propmtly, no complaints at all.”

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“Fast delivery, arriving on a Saturday.”

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“Contacted Cleva for support and return over a week ago, no reply. Had to open a PayPal case to get this resolved. Returns process is hard.”

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“Made a mistake and bought the wrong product initially… they changed it after l sent it back albeit at my expense and l got a refund in a matter of a few days … great service and great product and”

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“Excellent customer service and the lawnmower is very good”

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“Easy buying process and fast delivery”

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“Was easy to order on line and the discount was very welcome.we were kept up to date with progress”

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“Got delivered quick not used yet so can’t comment on longevity but once used than will know”

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“Lawnmower arrived as per notification, works really well. Very happy with it and the service”