Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,203 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“The service I have received from Sarah at Cleva was without doubt, the best I have received from any retailer. I messed up my order (twice!) and not only did Sarah respond quickly and efficiently, the friendly tone and clear instructions within her correspondence made this transaction a pleasure and I'm sure to go back to Cleva for future equipment if I find my new purchases to be anything like as efficient as their service.”

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“very straight forward”

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“Speed of delivery 👍 Quality 👍 Ease of ordering 👍 Thank you!”

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“Easy to order the parts needed for the lawnmower. Delivered within 3 days as advised.”

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“Fast service with great communication. The machine looks like a formidable piece of equipment. Very minimal parts to assemble. Good suction and Happy Buyer.”

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“Fast and efficient service. Very Cleva.”

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“AWFUL! Total disaster”

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“Excellent swift service. Easy to find what I wanted on the site. Clear choices. Easy to order.”

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“Another excellent experience using this company. I ordered one day & it was delivered the next, kept up to date on my delivery & delivered on time & placed in my safe place. I love that I can recycle all the packaging- excellent product & company”

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“Can’t really comment as not had to contact them yet, but I hope if I do I will be happy”

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“Easy to order,and came very promptly,very good service”

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“None so far”

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“It was easy to order and my Vacmaster spot cleaner arrived in good time. Unfortunately it only worked for a few minutes before it stopped so had to contact customer service regarding this. I received a replacement machine and am very happy with it and received excellent customer service with regards to the faulty machine.”

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“No problem with the service”

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“Second purchase from Cleva, excellent product and super fast delivery. Highly recommend”

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“Purchased in the New Year so not tried our lawnmower yet. However, our buying experience was good, got 10% off in the deal and was delivered free the next day by dpd undamaged. We did our research and found that with the 2 year warranty a better deal was hard to find. We purchased a cleva vacuum cleaner 2 years ago and their customer support and aftercare is second to none so have no reservations should our lawnmower develop any faults. A good quality product for the money.”

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“The service from Cleva was good but the product does not live up to expectations ; the tool holders are not the appropriate size for the tools and despite the suction being high rated the pipes still block up”

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“No hassle, great service”

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“I have a vac master wet and dry artificial grass hoover which is the best thing ever. I ordered a replacement filter so that I always have one while the other one is being cleaned. Arrived quickly great service”

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“Fast delivery good price product”

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Cleva UK & Ireland is rated 4.8 based on 6,203 reviews