Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,739 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, delivery could have been better.”

Helpful Report

“The Sales Team were very helpful. However, I received the incorrect items twice; and had to chase Cleva up before I finally received the correct items on the 3rd delivery. No delivery note included in any of the packages. How can your Despatch/Warehouse run efficiently if they do not have traceability in what comes into stock, and what goes out? This is perhaps why your customers had to wait several weeks for the Spools and Lines, which were out of stock. Do you have a stock control system?”

Helpful Report

“This lawn mower is fab well worth the money done a great job on my garden”

Helpful Report

“Excellent product at a very good price excellent service and delivery”

Helpful Report

“Purchase was easy. Glad that a combination of a lawnmower and trimmer was available to purchase. Better pricing and use of same battery. Thanks.”

Helpful Report

“Quick and easy!”

Helpful Report

“Delivery was fast and customer service was on point when I needed support.”

Helpful Report

“Simple order process. Clear website with plenty of information.”

Helpful Report

“After a bit of googling and looking at a few sites, I discovered they were all dispatched from Cleva directly. Cleva's site was very easy to use and I even found a discount code which made my purchase even more worthwhile! I like dealing with UK manufacturers if I can, good job!”

Helpful Report

“Easy to order, great Discount, no issues with Delivery.”

Helpful Report

“From order to receiving very smooth with no hassle, would buy from cleva again 👍”

Helpful Report

“Good value for the money,top rate suction Very pleased with my purchase”

Helpful Report

“Good quick service 👍, The Grass Cutter is a nice bit of kit and saves a lot of hard work many thanks 👍”

Helpful Report

“Delivery was prompt and the product seems good value I haven’t fitted them yet so cannot comment further”

Helpful Report

“Easy to navigate website. Great product at a good price.”

Helpful Report

“From ordering to delivery update my order from confirmation of order with invoice to Delivery tracking excellent service”

Helpful Report

“East to order, fast free delivery”

Helpful Report

“Ordered one day and delivered the next, excellant”

Helpful Report

“Easy ordering procedure, delivered early. Brilliant.”

Helpful Report

“This was a pleasant experience throughout. Having been let down by Amazon Cleva got me out of a hole by delivering the lawnmower the next day.”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,739 reviews