Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 5,682 Reviews

95 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 28th May 2025

Matt Hawkins

Cleva Europe Ltd 5 star review on 30th March 2025

Anonymous

Cleva Europe Ltd 5 star review on 11th February 2025

Susan Ferdinando

Cleva Europe Ltd 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order process, good price and fast delivery time”

Helpful Report

“Had problems with battery charger very helpful sente a new one straight away”

Helpful Report

“Very pleased with my purchase, very fast shipping”

Helpful Report

“Fast delivery and great communication”

Helpful Report

“Efficient service and timely delivery”

Helpful Report

“Excellent. Thanks”

Helpful Report

“Everything was well organised and the delivery man very helpful.”

Helpful Report

“Very straightforward”

Helpful Report

“Easy to navigate website, and place order, Good communication etc. Quick delivery. Would recommend.”

Helpful Report

“Quick delivery. Great service.”

Helpful Report

“Love this lawnmower,from buying to receiving every first class, could not be happier.Thank you Cleva”

Helpful Report

“I ordered a quiet garden shredder and two packs of replacement blades for my cleva garden master robot mower. I’m thrilled with the garden shredder. It does exactly what it should. I’m not happy with the replacement blades and bolts. The bolts are not the same as the ones supplied with the robot mower and they are not the same as the picture on the outside of their box. The heads are much flatter than the originals and exactly the same as cheap replacements that can be found on the Internet and which I previously bought but decided not to use. I expected decent quality replacements from Cleva. The flat heads are hard to remove when replacing the blades because you cannot use a spanner to remove them. And they are often difficult to remove after a number of mowing cycles because of the buildup of dirt from the grass. Not worth almost £20 per packfor something which could be ordered elsewhere at a fraction of the cost.”

Helpful Report

“Great service”

Helpful Report

“Very reliable, and efficient. Bought a lawnmaster cordless mower and very pleased with it.”

Helpful Report

“Excellent value for money and excellent quality and product very well made.”

Helpful Report

“Seems to be okay, first time buyer from you. Will see how you do when I order some more blades.”

Helpful Report

“The item came and all the wheels were broken! Spoke with Simone on the phone who was extremely rude to me! Awaiting my refund!”

Helpful Report

“As above in the short review above, overall, good price, excellent communications, and very efficient service”

Helpful Report

“Good service goo products, what more do I need to say.”

Helpful Report

“Placing my order and delivery was seamless. I was excited to use my new Lawnmaster but l noticed that the grounding pin on the molded plug was slightly bent which made it stiff to plug in. The next time I used the mower, the pin snapped. I was disappointed as until I replaced the molded plug it was not safe to use. It was too much trouble to get a replacement mower, so I am now waiting for an electrician to fit a new plug.”

Helpful Report

Cleva Europe Ltd is rated 4.8 based on 5,682 reviews