Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,739 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“small issue with the first lawn mower but deb at customer services was great, she got me a replacement right away and the follow-up sales service and communication was outstanding”

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“Ordering was easy and the lawnmower works a treat. Unfortunately Yodel apparently ‘miss placed’ my delivery so it took a week to receive a replacement - hence the rating”

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“Very fast efficient service”

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“Found the buying experience very smooth and efficient. As I live in Northern Ireland there was a delivery charge of £14 which was unavoidable but cannot complain about the efficiency of service.”

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“Great product. Already have lawn mower and strimmer.”

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“We’ll made and efficient.”

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“An absolute brilliant bit of kit At an astonishing low price Bought two Quality First class delivery”

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“Delivery was excellent, as the product was delivered within 2 days (due to myself ordering it on a bank holiday) and communication was very good too. It comes with a 5 year guarantee as standard. Well worth a visit to the website to see their products.”

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“Tech support given to me by Deb was fantastic. I have no complaints what so ever.”

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“I was hunting for a supplier of a replacement blade for my Lawnmaster mower and up popped, Ceva. Very satisfied with product and the delivery. I just have to stop the squirrels burying stones in my lawn now.”

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“Delivery as promised in good order”

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“Excellent service and great robo mower , we love Larry our electric lamb”

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“Bought expensive machines --why? when this LawnMaster33cm cut dose same job -- if not better. Fast service. Thank you.”

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“Arrived at promised time”

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“A very smooth and easy ordering process backed up by good, polite communication and next day delivery. No hassles, good solid, professional service. How old fashioned and good to see nowadays.”

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“Very quick sevice”

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“Very smooth service and excellent product.”

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“I managed to assemble the lawnmower without major issues, but I feel the assembly/instruction pamphlet was a little lacking in detail (a possible area for improvement). I’ve only used the lawnmower once and everything went as I would have expected for a new purchase.”

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“Good machine and easy to use once assembled. Instructions need improvement and upgrade. Diagrams too small and changes to design of mower have been made which are not described. Good battery charge capacity and quick recharge time”

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“Easy to order and next day delivery. All done with ease.”

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Cleva UK & Ireland is rated 4.8 based on 6,739 reviews