Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,741 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Arrived 5 days after ordering”

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“From ordering to receiving, spot on”

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“Excellent service. Fast delivery with email updates. We initially ordered the 37cm cordless mower however upon receiving it, felt it was a little big for us (our mistake). Contacted Cleva. Deb (customer service advisor) was brilliant and really helpful both via email and on the phone. She assisted us in the returns process and swapping to the 34cm model which again arrived very quickly.”

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“Easy website to use”

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“Very easy to use website and a reasonable price for the product”

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“Works well & cut grass on 1 battery charge - light enough for my wife to use too!”

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“Very easy process, delivered very quickly.”

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“I bought this lawnmower online direct from Cleva. The price was competitive I and I received an extra 10% discount for signing up for newsletters. Ordering was easy and the lawnmower arrived promptly as promised. Well done Cleva.”

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“A1 transaction,buy with confidence.”

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“Browsing and purchase was easy. Website good. Delivery took a bit longer than expected.”

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“Excellent and seamless.”

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“Quick delivery.”

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“Fast delivery and easy purchase, plastic product that may not last”

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“Smoothly but logistic delayed.”

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“Easy to order arrived next day with courier updates”

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“This has to be one of the fastest turn around of order to delivery that I have ever had. The chosen delivery carrier by Cleva did what a lot of carriers don't do very well. That is to give good information to the customer about the delivery time slot and keep the customer informed.”

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“Buying this was very straight-forward and the delivery was prompt”

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“The process of ordering and delivery was all good from start to finish. Was kept up to date about the delivery time.”

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“When I first used the Hoover it did what it said it picked up all the dog hairs on my carpet ad the service was reliable and accurate I am very happy with my purchase. Thank you once again.Angus”

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“Excellent quick service and delivered the next day as promised. The only problem was the box was badly damaged by Yodel the carriers”

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Cleva UK & Ireland is rated 4.8 based on 6,741 reviews