Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and fast ordering. I saw the mower advertised for less though once I’d ordered it.”

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“It was very easy to order and was delivered quickly”

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“Very light and easy to Operate . Assembly very easy”

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“I was a little disappointed there was no discount on your strimmer”

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“Delivery was one day late.”

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“The hedge cutter is very robust, maybe just a little on the heavy side but doesn't take any prisoners when getting through even dense/tough hedge foliage. At least with the bright orange colour there's no chance of me not seeing it when I clear up after I've visited a customer! Overall very pleased. Martyn”

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“Hedge trimmer cuts well but is quite awkward holding the on button and two levers at the handles at the same time bit of a nuisance, tends to cut off when you change angels and release a little pressure.”

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“The price and delivery of the item were good.”

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“Prompt reply to query requesting alternative part for item out of stock. Then prompt despatch of the part. Well done!”

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“Robot lawn mower, takes a while to set up but well worth it. We have been using it for a month and it cuts the grass perfectly. It is also quite entertaining watching it. Cleva were efficient at dispatch and item well packaged. I only gave it four stars cause I never received a response about whether I had to register it to activate the warranty. Would recommend product.”

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“Had difficulty trying to pay on their website but got a good response from phoning their customer service.”

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“Easy to use, excellent value for money.”

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“The item in question , a hedge trimmer,appears well made and was at a good price I am a little disappointed to find it cheaper to buy another one rather than purchase a second battery at 66% of the original overall price Service was good just the battery price down”

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“It was simple and easy to order with a quick del”

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“Good value, good quality except poor delivery process. Lots of messages with inaccurate advice from carrier. Order eventually turned up.”

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“All very easy to order and delivery quick and good tracking. Used lawnmower twice now and it is light and easy to use. Battery lasts for my lawns.”

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“Hi, I am still waiting for a 'free' peg driver. Customer ref S32561”

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Hi Mr Torode, There are two options for the L12 mower on our website, one includes the peg driver and the other doesn't. I can see from your order details that the option without the peg driver was selected, and has not been sent as a result. I have sent one out to you as a goodwill gesture. Kind Regards