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Clegg Gifford Reviews

4.5 Rating 1,067 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

4.5

Based on 1,067 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford was founded in 1968 as a general insurance broker, which later evolved into a Lloyd's broker.

Where we are today - Today CG maintains a broad spectrum of both personal and commercial insurance products and is a well-known broker in the UK Insurance Industry, with a national clientele and a heritage in the motor trade.

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Clegg Gifford 5 star review on 15th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rude people didn't care about my car said I was the one to blame for the accident which Their client was the one that caused the accident complai to department don't give two hoots either”

Posted 1 month ago

“dont know whos writing these reviews try contacting these people for policy ifo been on phone over an hour plus original phone number doesnt exist?”

Posted 1 month ago

“very poor, travelled 2.5 hours to buy a car that had management warning lights come on 5 miles from garage waited 5 weeks for returning funds and now there check had bounced on me be aware this company might be going under do not buy from them”

Posted 3 months ago

“Very very disappointed with this Company, been with them for 20+ years, they send a renewal invitation in November last which was horrendous, sought Insurance elsewhere at a quarter of what they quoted. And interestingly enough not had any contact from them. So you are only a number on the top right of the Invitation, loyalty today means absolutely NOTHING”

Posted 3 months ago

“Had no joy with this company after spend ing small fortune on cover settle cliam that was not my fault with out any update or to disscuss with me worst company to deal with if anything goes wrong will complain to the right athourites and make sure that thay to things above board very shady company”

Posted 4 months ago

“Called been on hold promised to be called back recalled 0 customer service”

Posted 6 months ago

“Absolutely worst taxi insurer ever had , be aveare of Dean he charged me over £100 more than should try to call him for 5h and with no result even when I spoke with lady she said " her colleague are on the phone with him and he will call be back within2 min" never happend, spoke with over 10 people from that company and noone could help me at all when, I ask to speak with manager he didn't respond.”

Posted 8 months ago

“Worst claims department I have ever felt with no comunication with one another no emails sent or call backs to update with case still waiting on my work car to fixed they haven't even called the third party to tell them I am going through insurance been stressing over this for 3 weeks and they still have done nothing to calm my stress don't insure with them this will be my last year with them never again they are cheep for a reason”

Posted 9 months ago

“Worked here for 8 years for Shirley Bellamy I had to leave because of her constantly putting me down saying nasty things constantly I would not advise working here especially because of her everyone else who worked there were lovely shame I had to go because of one person.”

Posted 1 year ago

“Terrible, terrible company. Lied to me constantly, either that or one department does not talk to the other and is in dire need of retraining - one person tells me one thing to give me positivity then someone else contradicts that info, and in effect since Jan, absolutely nothing has been achieved and when i ask for details to chase this case myself i am refused info and given vague answers.  I didn't think my stress levels could reach this high. Still waiting for a claim to get sorted from January after a police car hit me. Disgusting people/insurance brokers with no consideration for their customers. It's been the worse experience with an insurance company in 30 years of driving. Constant patronising and lack of interest in getting my case sorted. I wouldn't insure a pencil sharpener via them. There should be regulations in place to stop this. 100% if they were waiting for money from me then the case would be resolved a lot, lot quicker. Avoid this company at all costs. Date of experience: 28 January 2022 I am assuming you use reviews.io in the staff email signatures because you can’t put trust pilot or google reviews since they are the most honest and reflect the true feedback for Clegg Gifford (very bad) whereby reviews for review.io are sent to those that you know will give good feedback. Again, highlights what type of company Clegg Gifford truly is.”

Posted 1 year ago

“shocking to be referred to as Mohammed when im John”

Posted 1 year ago

“massive scan over 5-years customer , my car was stolen they refuse to pay out”

Posted 2 years ago

“I absolutely advise against anyone and I will definitely not use this incompetent insurer myself !!! A week of waiting time for NCD confirmation to insure the van elsewhere as here I did not get an offer to extend for another year. I am out of work for a week without a van !!! Incredible ignorance. So far I have not received a confirmation and if I lose my contract due to my absence from work because I am no longer a reliable contractor, I will apply to the court for compensation for lost days at work and loss of contract”

Posted 2 years ago

“Absolutely the worse company I've ever felt with they have done nothing but lie to me took out a policy 2 weeks ago an cars still aren't showing everytime I call they apologise an say they will be on today. Avoid these at all cost. I've had a policy for over 5 years worse thing I've done is go with these clowns.”

Posted 2 years ago

“extremely poor communication”

Posted 2 years ago

“Once again had a email missing You lot said been sent but not received a call would of been nice So once again left till last minute so had no choice to agree on a new price then tryed to call give you options Then more options Then more options Then more options Then more options Then on hold for ten mins When got threw not much help”

Posted 3 years ago

“Dearest all Do not try ringing these people as their ignorance is appalling first call disconnected second call now waiting 20 minutes and still waiting”

Posted 3 years ago

“I don’t know about 80% of the reviews on here but they are complete and utter rubbish. Chased this company for absolutely ages trying to get an insurance quote yet nothing but lies to call us back and dragged it on. Avoid at all costs they will just waste your time completely.”

Posted 3 years ago

“poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing”

Posted 3 years ago

“poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing”

Posted 3 years ago

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Clegg Gifford is rated 4.5 based on 1,067 reviews