Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,174 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

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4.5

Based on 1,174 reviews

Customer Service
Communication Channels	Email, Telephone

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible, terrible company. Lied to me constantly, either that or one department does not talk to the other and is in dire need of retraining - one person tells me one thing to give me positivity then someone else contradicts that info, and in effect since Jan, absolutely nothing has been achieved and when i ask for details to chase this case myself i am refused info and given vague answers.  I didn't think my stress levels could reach this high. Still waiting for a claim to get sorted from January after a police car hit me. Disgusting people/insurance brokers with no consideration for their customers. It's been the worse experience with an insurance company in 30 years of driving. Constant patronising and lack of interest in getting my case sorted. I wouldn't insure a pencil sharpener via them. There should be regulations in place to stop this. 100% if they were waiting for money from me then the case would be resolved a lot, lot quicker. Avoid this company at all costs. Date of experience: 28 January 2022 I am assuming you use reviews.io in the staff email signatures because you can’t put trust pilot or google reviews since they are the most honest and reflect the true feedback for Clegg Gifford (very bad) whereby reviews for review.io are sent to those that you know will give good feedback. Again, highlights what type of company Clegg Gifford truly is.”

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Posted 3 years ago

“shocking to be referred to as Mohammed when im John”

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Posted 4 years ago

“massive scan over 5-years customer , my car was stolen they refuse to pay out”

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Posted 4 years ago

“I absolutely advise against anyone and I will definitely not use this incompetent insurer myself !!! A week of waiting time for NCD confirmation to insure the van elsewhere as here I did not get an offer to extend for another year. I am out of work for a week without a van !!! Incredible ignorance. So far I have not received a confirmation and if I lose my contract due to my absence from work because I am no longer a reliable contractor, I will apply to the court for compensation for lost days at work and loss of contract”

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Posted 5 years ago

“Absolutely the worse company I've ever felt with they have done nothing but lie to me took out a policy 2 weeks ago an cars still aren't showing everytime I call they apologise an say they will be on today. Avoid these at all cost. I've had a policy for over 5 years worse thing I've done is go with these clowns.”

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Posted 5 years ago

“extremely poor communication”

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Posted 5 years ago

“Once again had a email missing You lot said been sent but not received a call would of been nice So once again left till last minute so had no choice to agree on a new price then tryed to call give you options Then more options Then more options Then more options Then more options Then on hold for ten mins When got threw not much help”

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Posted 5 years ago

“Dearest all Do not try ringing these people as their ignorance is appalling first call disconnected second call now waiting 20 minutes and still waiting”

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Posted 5 years ago

“I don’t know about 80% of the reviews on here but they are complete and utter rubbish. Chased this company for absolutely ages trying to get an insurance quote yet nothing but lies to call us back and dragged it on. Avoid at all costs they will just waste your time completely.”

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Posted 5 years ago

“poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing”

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Posted 5 years ago

“poor service poor service. had inssue with trade policy ,they don't listen what you say ,they keep repeating same thing”

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Posted 5 years ago

“I took a policy out in August but just found out that my cars are not even registered on the MID. Still waiting for an explanation.”

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Posted 5 years ago

“THE Worst customer service I have ever had anywhere. They dont reply to emails They dont return phone calls like they said they would They hang up on you mid sentence or while your waiting on a phone line . had to drive up to Wakefield from Reading to get them to talk to me .”

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Posted 5 years ago

“I’m a customer of approximately 10 years. Received a renewal quote 2 weeks ago and requested a call. The guy ignored my emails until the 3rd one and still hasn’t bothered to call !! I called today on hold for over 20 minutes and then cut off !!! And by a lady who promised not to put me on hold !”

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Posted 5 years ago

“i am existing customer of cg .Mid databsae never updated itself .have to ring them everytime to confirm . added car on policy and when i sold i tried to remove from policy ,it was not on policy at all. customer service said they didn't receive any request. it happened several times. big issue i am facing now is , they are not adding my new car which is 2016 mercedes insurance group 32 . they says its not standard car. they won't add any car over insurance group 28 , its not mention anywhere in policy about insurance group restriction . . i'm paying £220 a month for trader policy . they are con artist. full of lies ,”

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Posted 5 years ago

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Posted 5 years ago

“Empty promises. No callbacks. Shambles of a company.”

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Posted 5 years ago

“I have a fleet policy with them, they dont send claims experience out with renewal, I have now asked for it three times and nothing, starting a complaint, but this doesn't help me obtain other quotes, which I cant get until I have my claims experience, when I had a claim with them the year before, they were slow and didn't reply to email or phone calls, just like now, rubbish,”

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Posted 5 years ago

“Called to get a new driver put on our policy . Spoke to someone and gave them the new driver's details . This was last Thursday ,heard nothing back. I had to call you today (Monday) waited on the 'phone for almost 30 mins to get the matter resolved”

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Posted 6 years ago

“Looking for a quote on ph ins and a friend recommended Clegg Gifford However the customer sales person wasn’t interested in giving me one once I mentioned I was currently with there competition. Just thought I would try , but disappointed”

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Posted 6 years ago

Clegg Gifford is rated 4.5 based on 1,174 reviews