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Clegg Gifford Reviews

4.5 Rating 1,145 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,145 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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It was very good, 5* service
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Posted 10 years ago
My contact with Joanne Slater to transfer my private hire insurance was an excellent experience. It was great to deal with a very professional person. Thank you Joanne. Richard D Davies
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Posted 10 years ago
I find the staff at Clegg Gifford so helpful and especially Keith Dunscombe who is always on hand to go that extra mile to help sort any problems out that might arise!! 5 stars for sure !!!! Paul Gatwick Premier Parking
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Posted 10 years ago
I have been insuring my vehicles with Clegg Gifford for many years now and I can honestly say I would now trust my insurance with no-one else. Ashley Francis has been looking after my fleet policy and to say he makes it easy and hassle free, would be an understatement. He is always astonishingly quick with replying to correspondence, and completes policy amendments astoundingly quickly. Suffice to say, he ensures that my business remains firmly where it is. Ian Gardiner
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Posted 10 years ago
Keith you are the best!
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Posted 10 years ago
Needed to add a new employee to my policy late on a friday afternoon, Keith Duncombe sorted everything out for me, employee covered, nice one keith, top man!
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Posted 10 years ago
I have been with Clegg Gifford/Tradex [Motor Trade]for 17 years and have been dealing with Keith Duncombe for the majority of the time.What an absolute pleasure in dealing with such a pleasant,professional and very very helpfull man he is a credit to the company.Everytime my motor trade policy is due for renewall i make a point of going to the offices of Clegg Gifford,rather than do it over the phone or by post!Why?Because i love to see Keith and renew on a face to face basis as it is such a pleasure.Allso credit to the rest of the team in the motor trade section allways been excellent with me and everything is done exactly as i like it to be done,as i am extremely meticulous and fussy.Keith has got to know me well and my insurance renewalls are done correctly,efficiently and explained to me and everything is in a file and in order.Thank you Clegg Gifford and congratulations on your excellent choice of staff.I am a business man and i know who will be providing me with motor trade insurance for as long as i am in business,and looking at my past history,praise God another20 years of trading.Again thank you Keith Duncombe and the team from Barry Shiakallis.
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Posted 10 years ago
Always professional and helpful. I have found that all my contacts there particularly Keith Duncombe to be brilliant with assisting me with all aspects of my motor trade policy. Please keep up the excellent service.
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Posted 10 years ago
Razorcat Tours Having been with Clegg Gifford since 2010 we have found the service exceptional particularly from our Account Manager Ashley Francis. Although we have never met I still feel that I know him. His fast response to emails and the way he has found out any details when we needed them is, quite frankly, a breath of fresh air. No chasing, no second emails to find out if he got it, he just got on and answered any question we put to him with great speed and a calm professionalism which is sadly lacking in many companies. It was a pleasure to do business with him. Every company should have an ‘Ashley’ on their staff. Stewart Mackay Razorcat Tours
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Posted 10 years ago
I am no longer with Clegg Gifford for my Motor Trade Policy although the service was exceptional. Keith Duncombe was very efficient and quick to resolve any issue that occurred. My overall experience with Clegg Gifford was always of a high standard and very professional Andrea Barclay BA Mobile Fleet Services Limited
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Posted 10 years ago
Clegg Gifford have been a great insurance broker to work with. Everything is handled in a professional and smooth way with no problems. Especially working with Keith Duncombe, any requirements he was always there to help. Overall the whole Clegg Gifford team have been great to work with. Pratic Khodiara Seasonal Self Drive
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Posted 10 years ago
Keith Duncombe is our favourite person at Clegg Gifford.
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Posted 10 years ago
We have been with clegg Gifford for the last 3/4 years the service has been brilliant. I think all the staff have been very helpful. The most dealing we have had is with Mr Keith Duncumbe , who has been outstanding, a very nice person to deal with. We have recommended Clegg Gifford to lots of our clients as well as family and friends. Thank you for everything Mohammed Irfan Excel Claims Uk Ltd
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Posted 10 years ago
I've dealt with Keith Duncombe for some time now - and found him very helpful and highly professional. A highly rated underwriter!
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Posted 10 years ago
As a long standing client of Clegg Gifford, well from my point of view I am, having been with you since 2005/6. I have had excellent service at all times and my client Manager has always been with Ashley Francis. He has been exceptional at every corner I have come to and helped steer a smooth course to a smooth journey conclusion. I would recommend him personally and Clegg Gifford, because of this and my overall experience of the company. The overall impression is that you care and that every client is important. I am a little old fashion in my business dealings , but that is one area that I am fussy about and loyalty counts for a lot but works both ways!! I wish Ashley continued success and Clegg Gifford and look forward to meeting the team one day! Yours sincerely Guy Hodgson Edinburgh, Scotland PS Behind every manager though is a good team and I wish that passed on too.
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Posted 10 years ago
I've recently taken out a traders policy through Rob Byrne at Clegg Gifford. Rob was brilliant the whole way through the process of taking out the policy. All questions I had were answered efficiently and his positive attitude meant I was well looked after. I will always look forward to trading with Rob in the future with Clegg Gifford. He is an asset to the company.
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Posted 10 years ago
We have dealt with Clegg Gifford for many years and our personal contact who is Ashley Francis could not be more helpful. It is very reassuring to know that if we have a question or a problem one call to Ashley and it is dealt with immediately. I have recommended Clegg Gifford to number of people based on the service that we receive. Would highly recommend
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Posted 10 years ago
My business has been with Clegg Gifford for nearly 20 years now and during this time they have always proven to be helpful, understanding, patient and provided the best value for an excellent service. I would particularly like to recommend their Senior Underwriter ... Keith Duncombe who has been my liaison during this entire time. He is extremely personable and knowledgeable.
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Posted 10 years ago
I have been with Clegg Gifford for our Motor trade Insurance for the past 4 years and they have always been very helpful, its not just like ringing a call centre i have got to know the staff there on first name terms, They have always dealt with my policy adjustments fast efficient, if i need drivers adding to the policy it's done within minutes either over the phone or email. A special thanks to Keith Duncombe who has looked after us for years Thanks Brian Madscrap.com LTD
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Posted 10 years ago
Very helpful. They now have my business policy for this office and managed to save our company money so that was good. I would recommend them certainly.
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Posted 10 years ago
Clegg Gifford is rated 4.5 based on 1,145 reviews