hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,638 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a Xmas present, the lucky person receiving it was very happy with the surprise hamper. It was delivered exactly when it was expected. I'm very pleased and will use Hampers.commagain. Thank you.”

Helpful Report

Posted 8 months ago

Dear Christine, Thank you for your wonderful 4-star review! We're thrilled to hear that the surprise hamper was a hit and that it arrived right on time. Your satisfaction means a lot to us, and we're grateful for your trust in Hampers.com. We look forward to helping you create more delightful gifting experiences in the future! Warm regards, Nicole (Customer Care Manager)

Posted 8 months ago

“Easy website to purchase from”

Helpful Report

Posted 8 months ago

Dear Althea, Thank you so much for your wonderful 4-star review! We're thrilled to hear that you found our website easy to navigate while making your purchase. 🌟 Your feedback is greatly appreciated, and we’re here to ensure your experience with us is seamless every time. We look forward to welcoming you back to hampers.com soon! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“The hamper arrived very quickly after placing the order and the contents appear to be a good selection of quality items. The hamper was a Xmas gift so I can't comment in detail on the contents. The one aspect I didn't like was that the price 'mysteriously' went up by approx.£5 between 16th Dec. when I first perused your website and 18th Dec. when I placed the order - this suggests sharp practice. (I was not able to order on the 16th because I needed to confirm the delivery address.) Other than that, very happy with the hamper and the service, thank you.”

Helpful Report

Posted 8 months ago

Dear Denis, Thank you for taking the time to share your thoughts and for your 4-star review! We're delighted to hear that the hamper arrived quickly and that you found the contents to be a good selection of quality items. 🎁 We appreciate your feedback regarding the price change and understand your concerns. Prices can fluctuate due to various factors, but we strive to maintain transparency and fairness in our pricing. Your input is valuable to us and will be taken into consideration. We're glad that, overall, you’re happy with your experience, and we hope the recipient enjoys the hamper! We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“So, i ordered a hamper for family (from Australia to UK) and the wrong item was sent post Christmas. However, I can say once I let the team at Hampers know of the issue they refunded me and sent out another (correct) hamper within 2 days. My sister-in-law was thrilled with the received hamper. Great customer service 👏”

Helpful Report

Posted 8 months ago

Dear Janis, Thank you for taking the time to express your concerns. I'm truly sorry to hear about the mix-up with your order, especially during the holiday season when expectations are so high. It’s frustrating to receive an entirely incorrect item, and I can understand your disappointment. We take such issues very seriously and will investigate how this error occurred to prevent it from happening again. Your feedback is essential for us to improve our services. Our customer care team will be reaching out to assist you further and ensure we resolve this matter promptly. Thank you for your understanding, and we hope to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Have paid for 30/12/24 delivery and delivered on 31/12/24. Happy New Year !”

Helpful Report

Posted 8 months ago

Dear Dionisios, Thank you for taking the time to share your experience. We're glad to hear you enjoyed your order, even though the delivery timing didn't align as expected. We sincerely apologise for any inconvenience this may have caused, especially during the festive period. Your feedback is important to us as we strive to improve our services. We appreciate your understanding and wish you a wonderful New Year! Warm regards, Nicole (Customer Care Manager)

Posted 8 months ago

“easy and simple”

Helpful Report

Posted 8 months ago

Dear Sharmayne, Thank you for your lovely 4-star review! We’re glad to hear that you found our service easy and simple. We always aim to make the process as smooth as possible for our customers. Your feedback is greatly appreciated, and we look forward to the opportunity to earn that fifth star next time! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Easy transaction to organise. Great options on hampers and good value.”

Helpful Report

Posted 8 months ago

Dear Stephen, Thank you for your wonderful 4-star review! We're so pleased to hear that you found the transaction easy and appreciated our range of hamper options and value. Your feedback means a lot to us as we strive to provide great experiences for our customers. We look forward to having the pleasure of serving you again soon and hopefully earning that fifth star! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Very nice hamper”

Helpful Report

Posted 8 months ago

Dear Sue, Thank you for your lovely review! We’re delighted to hear that you found the hamper very nice. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 8 months ago

“Hampers arrived on time, the recipents were very happy with the contents and quality.”

Helpful Report

Posted 8 months ago

Dear Chris, Thank you for your great 4-star review! We’re delighted to hear that the hampers arrived on time and that the recipients were pleased with the contents and quality. Your feedback is invaluable to us, and we’re always aiming to provide the best possible experience. We appreciate your support and hope to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“The hamper arrived very swiftly”

Helpful Report

Posted 8 months ago

Dear Mark, Thank you for your great 4-star review! We're delighted to hear that your hamper arrived swiftly. We always strive to ensure timely delivery, and it’s wonderful to know that we met your expectations. If there’s anything we can do to make your experience even better next time, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“This was a gift for my family in England. They loved the hamper and was worried how much i had spend because they said it was amazing. I live in Australia and find easy to use and deal with when want to purchase things for my family in England. Thank you”

Helpful Report

Posted 8 months ago

Dear Natalie, Thank you for your fantastic 4-star review! We’re delighted to hear that your family in England loved the hamper you sent. It’s wonderful to know our service makes it easy for you to share thoughtful gifts from Australia. We truly appreciate your feedback and look forward to helping you with your future purchases! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“This hamper was a present - everything in it was great and well loved: my only issue was that I paid for delivery on a specific day, knowing that someone would be in, but the parcel wasn’t delivered until three days later.”

Helpful Report

Posted 8 months ago

Dear Helen, Thank you for your thoughtful 4-star review! We’re delighted to hear that the hamper was well-received and loved. However, we sincerely apologize for the delay in delivery. We understand how important it is for our customers to receive their orders on time, especially when plans are made around a specific delivery date. Your feedback is invaluable, and we will use it to improve our service in the future. We appreciate your understanding and hope to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Live in Sweden and wanted to buy my Dad a special gift for xmas. He was so happy and impressed with the quality of the hamper. What most impressed me where the logistics. Couldn’t have gone more smoothly. Thank you forvarte great service !”

Helpful Report

Posted 8 months ago

Dear Jaime, Thank you for your lovely 4-star review! We're so glad to hear that your Dad was happy and impressed with the quality of the hamper. It's always our aim to provide a delightful experience, and we're especially pleased that our logistics met your expectations and ensured everything went smoothly. Your feedback is greatly appreciated, and we hope to have the opportunity to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“I ordered the hamper as a present for my son and family. I was given timely updates and it arrived on the day I had requested. The family are delighted with the contents. Made my day thank you.”

Helpful Report

Posted 8 months ago

Dear Shirley, Thank you for your lovely 4-star review! We're delighted to hear that the hamper made a positive impression on your son and his family. It’s great to know that our timely updates and delivery helped make your day a bit brighter. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of serving you again soon! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Beautiful hamper, excellent business to deal with. Only issue was the hamper,which was supposed to be a birthday surprise gift, was delivered ten days earlier than the specified date.”

Helpful Report

Posted 8 months ago

Dear Lawrence, Thank you for your 4-star review! We're delighted to hear that you found the hamper beautiful and enjoyed working with us. We sincerely apologize for the early delivery of your order. We understand how important timing can be for special occasions. Your feedback is invaluable, and we appreciate you taking the time to share your experience. We hope to have the chance to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Family was very pleased with the content that was received”

Helpful Report

Posted 8 months ago

Dear Elizabeth, Thank you for your wonderful 4-star review! We’re so pleased to hear that your family enjoyed the hamper's contents. Knowing that our offerings bring happiness makes our efforts worthwhile. We truly appreciate your support and hope to have the pleasure of serving you again soon! Warm regards, Nicole (Customer Care Manager)

Posted 8 months ago

“good choices good delivery”

Helpful Report

Posted 8 months ago

Dear Chris, Thank you for your great 4-star review! We’re pleased to hear that you found our choices appealing and experienced good delivery. Your feedback is important to us as we strive to provide the best service possible. We appreciate your support and hope to impress you even more in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Easy site to use.”

Helpful Report

Posted 8 months ago

Dear Gillian, Thank you for your lovely 4-star review! We're delighted to hear that you found our site easy to use. Your feedback is invaluable, and we strive to provide a seamless experience for all our customers. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“The hamper was a gift I sent to my son living in London for Christmas.I am in Australia. The hamper arrived on time , hassle free and my son loved particularly the chocolate and wine ! So glad I chose hampers.com”

Helpful Report

Posted 8 months ago

Dear Sharyn, Thank you for your fantastic 4-star review! We're thrilled to hear that your son in London loved the hamper, especially the chocolate and wine! It's wonderful to know that we could make his Christmas a special one, even from Australia. Your satisfaction means a lot to us, and we appreciate your choice of hampers.com. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Hamper itself is good. But I had payed extra to be delivered on specific date. And it was delivered two days earlier and left at the neighbour's :(”

Helpful Report

Posted 8 months ago

Dear Anton, Thank you for your valuable review! We're glad to hear that you liked the hamper itself. However, we sincerely apologise for the delivery issue and understand how disappointing it can be when expectations are not met. Your feedback is important to us, and we will ensure to address this with our delivery team to prevent similar occurrences in the future. We truly appreciate your support and hope to serve you better next time! Warm regards, Naomi (Customer Care)

Posted 8 months ago

hampers.com is rated 4.8 based on 29,638 reviews