hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamper was for family member in UK. We in NZ so do not know if contents good but order and delivery service spot on.”

Helpful Report

Posted 6 months ago

Dear Tracy, Thank you for your lovely review! We're delighted to hear that our order and delivery service met your expectations. While we understand being so far away can make it hard to judge the contents, we truly appreciate your trust in us to deliver a delightful hamper to your family member in the UK. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“The dates were complicated and the address was not central, but it took longer than I expected. But well, they liked it, which is what matters in the end. I will order again!”

Helpful Report

Posted 6 months ago

Dear Janaína, Thank you for your thoughtful 4-star review! We're glad to hear that the recipients enjoyed the hamper, which is what truly matters. We understand that timing and location can sometimes be tricky, and we appreciate you bringing it to our attention. Your support means a lot to us, and we’re excited to assist you again for your next order! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“All went very smoothly and I liked to receive the emails especially that it had arrived on the date I stated.”

Helpful Report

Posted 6 months ago

Dear Jonnet, Thank you for your kind 4-star review! We're glad to hear that everything went smoothly and that our email updates were helpful for you. We strive to keep our customers informed, and it’s great to know that you appreciated it. We hope to serve you again soon for an even better experience! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“Good selection of quality produce, delivered as expected, and plenty of information before on when delivery would occur. Reasonable price considering number of items.”

Helpful Report

Posted 6 months ago

Dear Anne, Thank you for your wonderful 4-star review! We're glad to hear that you appreciated our selection of quality produce and found the delivery information helpful. It’s great to know that you felt the prices were reasonable for the value we offer! Your feedback is invaluable and encourages us to keep improving our service. We look forward to seeing you again soon! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“Good product”

Helpful Report

Posted 6 months ago

Dear Simon, Thank you for your great 4-star review! We're pleased to hear that you found our product to be good. Your satisfaction is important to us, and we always aim to provide quality items to our customers. If you have any suggestions or further feedback, we’d love to hear from you. We appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“The recipient was very pleased with the hamper, presentation and contents. It was delivered on time and I was kept informed during the delivery.”

Helpful Report

Posted 6 months ago

Dear Robert, Thank you for your lovely 4-star review! We’re delighted to hear that the recipient was pleased with the hamper and that the presentation and contents met your expectations. It’s great to know that the delivery was timely and that you were kept informed throughout the process. Your feedback means a lot to us and encourages our team to keep up the good work. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“Good quality ingredients, easy to order. Recipient was very happy”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear that you found our ingredients to be of good quality and that the ordering process was easy for you. It's always our aim to ensure the recipients are happy, so we're thrilled to know that yours was. We appreciate your support and look forward to serving you again! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“Great”

Helpful Report

Posted 6 months ago

Dear Daniel, Thank you for your great 4-star review! We're happy to hear that your experience with us was positive. Your feedback motivates us to keep improving, and we hope to earn that extra star next time! We look forward to welcoming you back soon. Warm regards, Naomi (Customer Care)

Posted 6 months ago

“I bought the hamper as a gift for my sister. Her response was that she really enjoyed the hamper and liked everything that was in it. I was concerned about delivery time as it came 1 day before I requested.”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your thoughtful review! I’m so pleased to hear that your sister enjoyed the hamper and loved all its contents—it’s always wonderful to know our hampers bring joy. Regarding the delivery, please accept my sincere apologies. During the busy Christmas period, our courier partners work hard to stay on top of deliveries and often deliver early if they have the hamper within their vicinity, even though we provide them with the customer’s requested delivery date. We appreciate your understanding and are glad the gift arrived in time for the festivities. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 6 months ago

“Our Son was delighted with the Hamper”

Helpful Report

Posted 6 months ago

Dear Gerald, Thank you for your lovely 4-star review! We're thrilled to hear that your son was delighted with the hamper. It always warms our hearts to know that our products bring joy to our customers. We appreciate your feedback and look forward to welcoming you again in the future. Best wishes, Nicole (Customer Care Manager)

Posted 6 months ago

“Family pleased with items in hampers A nice choice More than expected”

Helpful Report

Posted 6 months ago

Dear Mrs Arlette, Thank you for your wonderful 4-star review! We're delighted to hear that your family was pleased with the items in the hampers and that you found our selection to be a nice choice. It’s great to know that we exceeded your expectations! Your feedback is invaluable to us and motivates our team to continue delivering quality products. We look forward to welcoming you back soon! Best wishes, Naomi (Customer Care)

Posted 6 months ago

“Fast delivery, lovely presentation and contents. Only didn't give 5/5 as I thought they were quite expensive.”

Helpful Report

Posted 6 months ago

Dear Louise, Thank you for your thoughtful 4-star review! We’re thrilled to hear that you were pleased with the fast delivery and the lovely presentation of our hampers. We truly appreciate your feedback regarding the pricing and understand that it can feel premium. Your satisfaction is important to us, and we’re here to provide the best experience possible. We hope to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“Good selection of items. Worthwhile discount codes.”

Helpful Report

Posted 6 months ago

Dear Jonathan, Thank you for your great 4-star review! We're pleased to hear that you enjoyed our selection of items and found our discount codes worthwhile. Your feedback means a lot to us, and we appreciate your support! We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 6 months ago

“It was very good”

Helpful Report

Posted 6 months ago

Dear Ciaran, Thank you for your lovely 4-star review! We're delighted to hear that you found your experience to be very good. Your feedback is incredibly valuable to us, and we appreciate your support! We hope to have the pleasure of welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 6 months ago

“Bought as a Xmas present, the lucky person receiving it was very happy with the surprise hamper. It was delivered exactly when it was expected. I'm very pleased and will use Hampers.commagain. Thank you.”

Helpful Report

Posted 6 months ago

Dear Christine, Thank you for your wonderful 4-star review! We're thrilled to hear that the surprise hamper was a hit and that it arrived right on time. Your satisfaction means a lot to us, and we're grateful for your trust in Hampers.com. We look forward to helping you create more delightful gifting experiences in the future! Warm regards, Nicole (Customer Care Manager)

Posted 6 months ago

“Easy website to purchase from”

Helpful Report

Posted 6 months ago

Dear Althea, Thank you so much for your wonderful 4-star review! We're thrilled to hear that you found our website easy to navigate while making your purchase. 🌟 Your feedback is greatly appreciated, and we’re here to ensure your experience with us is seamless every time. We look forward to welcoming you back to hampers.com soon! Warm regards, Naomi (Customer Care)

Posted 6 months ago

“The hamper arrived very quickly after placing the order and the contents appear to be a good selection of quality items. The hamper was a Xmas gift so I can't comment in detail on the contents. The one aspect I didn't like was that the price 'mysteriously' went up by approx.£5 between 16th Dec. when I first perused your website and 18th Dec. when I placed the order - this suggests sharp practice. (I was not able to order on the 16th because I needed to confirm the delivery address.) Other than that, very happy with the hamper and the service, thank you.”

Helpful Report

Posted 7 months ago

Dear Denis, Thank you for taking the time to share your thoughts and for your 4-star review! We're delighted to hear that the hamper arrived quickly and that you found the contents to be a good selection of quality items. 🎁 We appreciate your feedback regarding the price change and understand your concerns. Prices can fluctuate due to various factors, but we strive to maintain transparency and fairness in our pricing. Your input is valuable to us and will be taken into consideration. We're glad that, overall, you’re happy with your experience, and we hope the recipient enjoys the hamper! We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 7 months ago

“So, i ordered a hamper for family (from Australia to UK) and the wrong item was sent post Christmas. However, I can say once I let the team at Hampers know of the issue they refunded me and sent out another (correct) hamper within 2 days. My sister-in-law was thrilled with the received hamper. Great customer service 👏”

Helpful Report

Posted 7 months ago

Dear Janis, Thank you for taking the time to express your concerns. I'm truly sorry to hear about the mix-up with your order, especially during the holiday season when expectations are so high. It’s frustrating to receive an entirely incorrect item, and I can understand your disappointment. We take such issues very seriously and will investigate how this error occurred to prevent it from happening again. Your feedback is essential for us to improve our services. Our customer care team will be reaching out to assist you further and ensure we resolve this matter promptly. Thank you for your understanding, and we hope to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Have paid for 30/12/24 delivery and delivered on 31/12/24. Happy New Year !”

Helpful Report

Posted 7 months ago

Dear Dionisios, Thank you for taking the time to share your experience. We're glad to hear you enjoyed your order, even though the delivery timing didn't align as expected. We sincerely apologise for any inconvenience this may have caused, especially during the festive period. Your feedback is important to us as we strive to improve our services. We appreciate your understanding and wish you a wonderful New Year! Warm regards, Nicole (Customer Care Manager)

Posted 7 months ago

“easy and simple”

Helpful Report

Posted 7 months ago

Dear Sharmayne, Thank you for your lovely 4-star review! We’re glad to hear that you found our service easy and simple. We always aim to make the process as smooth as possible for our customers. Your feedback is greatly appreciated, and we look forward to the opportunity to earn that fifth star next time! Warm regards, Naomi (Customer Care)

Posted 7 months ago

hampers.com is rated 4.8 based on 29,512 reviews