hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,663 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopless and not deliveres as I asked for 2 weeks before with a specific day !!!the deliveri should have been done.”

Helpful Report

Posted 3 months ago

Dear Pia, I’m really sorry for the delay with your order and the frustration this has caused. This is not the level of service we aim to provide, and we’re truly sorry for the inconvenience. I can see you’ve already been in touch with our Customer Care team, and a replacement is due to be delivered tomorrow. As a further apology, a partial refund has also been offered. Thank you for your patience while we get this resolved. Kind regards, Nicole (Operations Manager)

Posted 3 months ago

“Thank you it arrived as requested. It was for my brothers birthday and he is a very happy man. He is looking forward to trying it all.”

Helpful Report

Posted 3 months ago

Dear Stephanie, Thank you so much for your wonderful review! We’re thrilled to hear that your brother is a happy man and excited to try everything. It’s always heartwarming to know that our hampers bring joy to special occasions. We truly appreciate your kindness and look forward to helping you celebrate more milestones in the future! Warm wishes, Team hampers.com

Posted 3 months ago

“Wonderful way to send a gift. Sent from New York to London. Arrived on time. Very good choices and very good service.”

Helpful Report

Posted 3 months ago

Dear Priscilla, Thank you for your fantastic review! We’re absolutely delighted to hear that your gift made it from New York to London on time. It’s always great to know that our selection and service met your expectations. We truly appreciate your kindness and look forward to helping you send more thoughtful gifts in the future! Warm regards, Team hampers.com

Posted 3 months ago

“It was easy to order, the website is very clear with a good selection of hampers. The orders are delivered on the date selected and my family were very happy with it, thank you very much”

Helpful Report

Posted 3 months ago

Mr and Mrs Gaillard Thank you for your kind review! We’re delighted to hear that your ordering experience was easy and that your family loved the hamper. It's wonderful to know that our delivery was on time as well! We truly appreciate your support and look forward to welcoming you again in the future. Warm wishes, Team hampers.com

Posted 3 months ago

“The recipient was very pleased with range and quality of the contents of the hamper. Unfortunately it was delivered to the wrong building of 2, a non residential, commercial one, behind a locked gate. Not ideal for an older person in the dark.”

Helpful Report

Posted 3 months ago

Dear Tom, Thank you for your thoughtful review! We’re delighted to hear that the recipient was pleased with the range and quality of the hamper’s contents. We sincerely apologize for the delivery issue you encountered and understand how challenging that must have been for an older person, especially in the dark. Your feedback is invaluable, and we'll be sure to address this with our delivery team to improve future experiences. We truly appreciate your understanding and hope to serve you better next time! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Bought this for my in laws and they loved every bit of it. It came packaged beautifully too.”

Helpful Report

Posted 3 months ago

Dear Eve, Thank you for your wonderful review! We’re so glad to hear that your in-laws loved every bit of the hamper and that it arrived beautifully packaged. It’s our aim to create memorable gifting experiences, and we're thrilled to see that reflected in your experience! We look forward to serving you again in the future! Warm wishes, Naomi (Customer Care)

Posted 3 months ago

“Needed three hampers at short notice for prizes in our annual golf day, looked on line to find some that fitted the bill in both content and price, ordered midday and received the following morning, excellent.”

Helpful Report

Posted 3 months ago

Dear Andrew, Thank you so much for your fantastic review! We’re thrilled to hear that we could help you out with the hampers on such short notice. It’s great to know that our range of options met your needs and that you received everything so quickly! We can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Such a good packaging and absolutely loved the items inside the hampers”

Helpful Report

Posted 3 months ago

Dear Anita, Thank you so much for your fantastic review! We're thrilled to hear that you loved the packaging and the items inside the hampers. It's wonderful to know that we could bring you joy with our carefully curated selections! We can't wait to welcome you again soon. Kindest Regards Nicole (Operations Manager)

Posted 3 months ago

“Great service”

Helpful Report

Posted 3 months ago

Dear Melanie, Thank you for your wonderful review! We’re thrilled to hear that you experienced great service with us. Your satisfaction is our top priority, and your kind words truly motivate our team. We can’t wait to assist you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Excellent service the hamper was well received and contents really good value was kept informed about delivery very good experience - after a very bad service from a famous London store will always look at hampers.com first”

Helpful Report

Posted 3 months ago

Dear Mrs Patricia, Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with us after your previous one. It’s wonderful to know that the hamper was well received and that you appreciated our delivery communication. Your loyalty means the world to us! We look forward to being your first choice for hampers in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“I bought it as a birthday present for my sister. She loved it. I ordened it on a Saturday morning and it arrived the next day. I strongly recommend it.”

Helpful Report

Posted 3 months ago

Dear Isabel, Thank you so much for your glowing review! We’re delighted to hear that your sister loved her birthday present and that it arrived promptly. Your strong recommendation truly brightens our day! We look forward to helping you celebrate future occasions! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“What an amazing company whereby I can order a beautiful hamper for our 95yo grandma from around the other side of the world and it be delivered ahead of schedule on her birthday! Thank you for providing an easy and convenient system to be able to remain connected to loved ones!”

Helpful Report

Posted 3 months ago

Dear Amy, Thank you for your heartfelt review! We’re so glad to hear that you were able to send a beautiful hamper to your grandma and that it arrived ahead of schedule for her special day. It means a lot to us to help you stay connected with your loved ones, no matter the distance. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Loved the photo of the hamper being delivered!”

Helpful Report

Posted 3 months ago

Dear Jane, Thank you for your lovely feedback! We're thrilled that you appreciated the photo of the hamper being delivered. It’s always nice to see those special moments captured. If you have any further thoughts or suggestions, feel free to share! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“A beautifully presented hamper full of wonderful treats thank you so much! Also to note Muhammad from the customer service team was super helpful with a delivery query. Would definitely recommend hampers.com.”

Helpful Report

Posted 3 months ago

Dear Marianne, Thank you so much for your fantastic review! We’re thrilled to hear that you loved the beautifully presented hamper and enjoyed the treats inside. It's also wonderful to know that Muhammad was able to assist you with your delivery query. Your recommendation means the world to us! Looking forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“The recipient is very pleased with the gift and I am very pleased with the ease of ordering and and follow up. You will be my first stop next time. Thank you.”

Helpful Report

Posted 3 months ago

Dear Carole, Thank you for your wonderful feedback! We’re thrilled to hear that the recipient was pleased with their gift and that you found our ordering process easy and efficient. Your satisfaction means a lot to us, and we can’t wait to assist you again for your next gifting occasion! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Great service. The hamper was easy to order online from overseas, was delivered on time exactly as promised and looked fantastic. The recipient loved it so great result all around.”

Helpful Report

Posted 3 months ago

Dear Lynn, Thank you so much for your fantastic review! We’re delighted to hear that the ordering process was smooth and that the hamper was delivered on time. It's wonderful to know that the recipient loved it! Your kind words truly encourage us to keep striving for excellence. We look forward to helping you with your next gifting needs! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Recipient was very pleased with the hamper and thought it was a lovely surprise.”

Helpful Report

Posted 3 months ago

Dear Rachel, Thank you for your wonderful review! We’re so glad to hear that the recipient enjoyed the hamper and found it to be a lovely surprise. Your feedback truly motivates us to continue providing delightful gifting experiences. Looking forward to helping you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Excellent service from the team”

Helpful Report

Posted 3 months ago

Dear Jennifer, Thank you so much for your fantastic review! We’re delighted to hear that you received excellent service from our team. Your kind words motivate us to keep delivering top-notch experiences for our customers. We look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Good quality and excellent service Will definitely be ordering more for Christmas”

Helpful Report

Posted 3 months ago

Dear Steven, Thank you for your glowing review! We’re thrilled to hear that you found our products to be of good quality and that you received excellent service. It sounds like you’re all set for the upcoming festive season! We can't wait to assist you with your Christmas orders! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Easy to order online for a friends big birthday”

Helpful Report

Posted 3 months ago

Dear Amy, Thank you for your lovely review! We’re thrilled to hear that you found it easy to order online for your friend's big birthday. Your support means a lot to us and encourages our commitment to providing a seamless gifting experience. We can’t wait to help you with your next celebration! Warm regards, Naomi (Customer Care)

Posted 3 months ago

hampers.com is rated 4.8 based on 30,663 reviews