hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,074 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not too happy about the delay in delivery by your delivery company. My concern is that there were items in the hamper that may go out of date soon!! I thought I had requested delivery for the 19th as I paid £5.99 for a specified date and had 2 hampers so assuming as they were going to different addresses I would need to have paid that twice? Not really acceptable! I was notified this hamper was to be delivered on the 12th but assuming it was delivered to my cousin today. I haven't heard from her.”

Helpful Report

Posted 9 months ago

Dear Clare, Thank you for your review. I’m very sorry for the confusion and the delay you’ve experienced — I completely understand your concerns, especially when you’ve paid for a specified delivery date. If you haven’t done so already, please get in touch with us at help@hampers.com so we can look into this properly and support you further. Kindest regards, Team hampers.com

Posted 9 months ago

“The hamper is very small. Every item in the pack is very small. I sent a message for advice on how to return but have not received any response for that.”

Helpful Report

Posted 9 months ago

Dear Gloria Excellent, Thank you for your review. I’m sorry to hear the hamper didn’t meet your expectations in terms of size. I can see you’ve sent us an email, and a member of our team will be in touch shortly to respond and advise on the next steps. Kindest regards, Team hampers.com

Posted 9 months ago

“EXCELLENT ON TIME GOOD PRICE AND MULTIPLE ADDRESSES WELL RECIEVED BY ALL”

Helpful Report

Posted 9 months ago

Dear Philip, Thank you for your wonderful 5-star feedback. We’re glad you found everything excellent, on time, good price, and that it was well received by all. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Good quality and variety. Delivery was very fast”

Helpful Report

Posted 9 months ago

Dear Jane, Thank you for your wonderful 5-star feedback. We’re glad you enjoyed the good quality and variety, and that the delivery was very fast. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Very well organized and profesional”

Helpful Report

Posted 9 months ago

Dear Sara, Thank you for your wonderful 5-star feedback. We’re glad you found us very well organized and professional. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Good quality hamper with really quick delivery”

Helpful Report

Posted 9 months ago

Dear Mark, Thank you for your wonderful 5-star feedback. We’re glad you’re happy with the good quality hamper and really quick delivery. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“It was easy to order online and choose the date of delivery. The hamper was bought for a birthday present. They were very pleased with the products inside the hamper.”

Helpful Report

Posted 9 months ago

Dear Alison, Thank you for your wonderful 5-star feedback. We’re glad you found online ordering and delivery date selection easy, and that the hampers were well-received for the birthday. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“so easy, with just a click you can find a variety of hampers depending on the price and taste. good choice, very good website and easy to order.”

Helpful Report

Posted 9 months ago

Dear Patrick, Thank you for your wonderful 5-star feedback. We’re delighted you’re happy with the website and the easy ordering process. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Great selection and packaging”

Helpful Report

Posted 9 months ago

Dear Mark, Thank you for your wonderful 5-star feedback. We’re delighted you’re happy with the selection and packaging. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Not recieved it yet, the delivery could not find my building, please rectify”

Helpful Report

Posted 9 months ago

Dear Timothy, Thank you for your review. I’m sorry to hear your hamper hasn’t been delivered yet due to the courier having difficulty locating the building. If you haven’t done so already, please reach out to us at help@hampers.com so we can help resolve this for you as quickly as possible. Kindest regards, Team hampers.com

Posted 9 months ago

“Very good service”

Helpful Report

Posted 9 months ago

Dear John, Thank you for your wonderful 5-star feedback. We’re delighted you’re happy with the service. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Excellent”

Helpful Report

Posted 9 months ago

Dear Anamaria, Thank you for your wonderful 5-star feedback. We’re delighted you had an excellent experience with the hampers and that you’re happy. Kind regards, Team hampers.com

Posted 9 months ago

“The order process was very easy and I gather from the friends who received the hamper that it was excellent. The price was affordable and the delivery was on time so I’m very pleased. Well done.”

Helpful Report

Posted 9 months ago

Dear Margaret, Thank you for your lovely review. I’m delighted to hear the order process was easy, the hampers were well received, and everything arrived on time. We truly appreciate your kind words and your support. If there’s anything else we can do to help, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 9 months ago

“Easy to order, lovely hamper and contents. Sadly the message we added to the order to be added to the hamper so the recipient would know who the hamper was from was not included.”

Helpful Report

Posted 9 months ago

Dear Gemma, Thank you for your review. I’m really pleased to hear you found the ordering easy and were happy with the hamper and its contents. I apologise for the confusion regarding the gift message - I understand how important it is when sending a gift. For clarity, the gift message is placed on the outside of the hamper, inside the clear document pouch next to the address label, rather than inside the box itself. This ensures it’s visible on delivery and doesn’t get missed when opening the packaging. Thank you for choosing us. Kindest regards, Team hampers.com

Posted 9 months ago

“WE EASY PROCESS, HAMPER DELIVERED QUICKLY WITH QUICK NOTIFICATION. WILL USE AGAIN.”

Helpful Report

Posted 9 months ago

Dear Peter, Thank you for your positive review and for choosing hampers.com. We’re delighted to hear the process was easy and that your hampers arrived quickly with prompt notifications. We look forward to serving you again. Kind regards, Team hampers.com

Posted 9 months ago

“The hampers are good and are great as corporate gifts. I have been purchasing approx 30 hampers every Christmas for a fair few years. My only complaint is the delivery service. Never on the day promised and not all delivered in one go which causes complications when someone has to be available to receive them.”

Helpful Report

Posted 9 months ago

Dear Karen, Thank you for your review and for your continued loyalty over the years — purchasing around 30 hampers each Christmas is truly appreciated. I’m really pleased to hear you find the hampers themselves good and suitable for corporate gifting. I’m sorry to hear the delivery experience has consistently fallen short, particularly with deliveries not arriving on the promised day or being split across multiple drops. I understand how disruptive this can be when someone needs to be available to receive them, and your feedback is important. Thank you for taking the time to share this with us. Kindest regards, Team hampers.com

Posted 9 months ago

“WE STILL HAVE NOT RECIVED HALF THE ORDER”

Helpful Report

Posted 9 months ago

Dear Emma, Thank you for your review. I’m very sorry to hear you’re still missing part of your order — I understand how frustrating this must be. If you have not done so already, please get in touch with us at help@hampers.com so we can look into this urgently and help resolve it for you. Kindest regards, Team hampers.com

Posted 9 months ago

“I received my hamper which I was gifting to a family member. I was unhappy with how it was packaged. It came in a standard cardboard box with straw. No presentation whatsoever. I now have to repackage it myself. I could just as easily made up my own hamper!!”

Helpful Report

Posted 9 months ago

Dear Tracy, Thank you for your review. I’m sorry to hear you were disappointed with the presentation of the hamper, especially as it was intended as a gift. I understand how frustrating it must have been to expect a more traditional presentation and feel you now need to repackage it yourself. Some of our hampers are presented in gift boxes rather than baskets, with protective packing used to ensure the items arrive safely. That said, I appreciate this wasn’t what you were hoping for, and your feedback around presentation and expectations is important and will be reviewed internally. Thank you for taking the time to share your thoughts. Kindest regards, Team hampers.com

Posted 9 months ago

“So happy with the re-action of friends and family who receive your excellent Hampers. I have just ordered a further three. Merry Christmas Terry Haighton.”

Helpful Report

Posted 9 months ago

Dear Winifred, Thank you for your wonderful review. We’re thrilled that the reaction from friends and family has been so positive and that you’ve placed a further three orders. Wishing you and your loved ones a very Merry Christmas. Kind regards, Team hampers.com

Posted 9 months ago

“Beautiful hampers with lots of choice”

Helpful Report

Posted 9 months ago

Dear Eleanor, Thank you for your wonderful review. We’re thrilled you find our hampers beautiful and with lots of choice. If there’s anything else we can do to enhance your experience, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

hampers.com is rated 4.8 based on 31,074 reviews