hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,889 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was emailed a delivery date however this dident happen on the date you said so I was quite consernened as the parcel was going to my sister that lives in the sticks in Scotland she has now received it.”

Helpful Report

Posted 5 months ago

Dear Rachael, Thank you for taking the time to leave us a review. I’m sorry to hear the delivery date didn’t match what you were emailed, but I’m glad the parcel has now reached your sister in Scotland. If there’s anything else you need or if you’d like us to check future deliveries more closely, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“I haven't received my hampers yet so I can't comment on them but I will comment on your website. I found it impossible to use for more than one order. I tried several times to load 3 different addresses for the hampers but wouldn't let me do more than 1 address. The second address would constantly change to a totally different address nothing like the one I wanted to use and totally alien to me!!!. Led to a total meltdown for me. Even your following questions are skewed so that you can't give any score less than half way. What's the point in asking for opinions only to prevent the customer from being honest.”

Helpful Report

Posted 5 months ago

Dear Gary, Thank you for your review. I’m very sorry to hear about the difficulties you had when trying to place multiple orders. This is not the experience we want for our customers, and I understand how confusing it must have been when the addresses kept changing. We use an address verification tool at checkout to help ensure addresses are correct and can be processed by the carrier, but I apologise if this caused any confusion or interruptions while you were entering your details. Regarding your point about the review questions being skewed — the rating tool uses a dial, and you can move the cursor to any score you feel is appropriate. You’re not restricted to the midpoint, and we value all honest feedback. Thank you for choosing us, and I appreciate you taking the time to share your concerns. Kindest regards, Team hampers.com

Posted 5 months ago

“Just purchased the hamper but did not receive my ten percent discount !?”

Helpful Report

Posted 5 months ago

Dear Mrs Garnham, Thank you for your review. I’m sorry to hear you didn’t receive your 10% discount - that’s not what we want for our customers. If you haven’t done so already, please get in touch with us at help@hampers.com so we can look into this for you and put it right. And thank you for choosing us. Kindest regards, Team hampers.com

Posted 5 months ago

“Great range and supplied efficiently without delay. Quality items and good value.”

Helpful Report

Posted 5 months ago

Dear Alec, Thank you for your fantastic 5-star review. We’re really pleased to hear you found our range great, delivery efficient, and the items quality and value right for you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“There was a small issue of the package not being registered in the delivery network. They responded to me very quickly, phoned me and said they would send one out next day delivery if it wasn't going to arrive in time. Brilliant, the kind of service that's missing from most today's marketplace.”

Helpful Report

Posted 5 months ago

Dear Tom, Thank you for taking the time to leave your review. We’re really pleased to hear our team responded quickly and offered aNext-day delivery option if needed. We strive to sort these things promptly and keep you in the loop. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“Great hamper with lots of fab treats 🎄”

Helpful Report

Posted 5 months ago

Dear Simon, Thank you for your wonderful review. We’re thrilled to hear you enjoyed the hamper and all the fab treats. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 5 months ago

“I cant rate them as haven't received them yet”

Helpful Report

Posted 5 months ago

Dear Janice, Thank you for your review. I’m sorry you haven’t received your hamper yet, and completely understand why you can’t rate it at this stage. Your order is on its way and should be with you very soon. Thank you for your patience, and we hope the hamper will be greatly appreciated once it arrives. Kindest regards, Team hampers.com

Posted 5 months ago

“I ordered three hampers as family Christmas gifts . Two of the hampers arrived as expected and I got a lovely response on receipt of them arriving to my sister and my niece . The third one hasn’t arrived but I have contacted the company and got a speedy response to deal with the delivery . I’m expected to receive the third in the next day or two . Here’s hoping ! Thank you”

Helpful Report

Posted 5 months ago

Dear Pat, Thank you for your review. I’m really glad to hear two of the hampers arrived safely and were so well received by your sister and niece. I’m sorry the third hasn’t arrived yet, but I’m pleased you received a speedy response from the team and that this is already being dealt with for you. You should receive the final hamper very shortly, and I hope it’s just as appreciated as the others. Thank you for choosing us. Kindest regards, Team hampers.com

Posted 5 months ago

“This was requested to be delivered to the family business during working hours, which in previous years of ordering and delivering the Hamper, had not been a problem. However, on this occasion, the parcel was attempted to be delivered at 8pm, long after the store had closed. Luckily a neighbour living close to the stores took it in and delivered it the following day.”

Helpful Report

Posted 5 months ago

Dear Pamela, Thank you for your review. I’m very sorry to hear the delivery attempt was made at 8pm when the business was closed. This is not the service we aim to provide, and I understand how inconvenient it must have been for you to rely on a neighbour to take the parcel in. Thank you for choosing us, and I hope the hamper was still greatly appreciated. Kindest regards, Team hampers.com

Posted 5 months ago

“Sent a Christmas Hamper to my wonderful Sister - she's openened it already and is really pleased with it. She was so touched that there were so many bits and pieces to share with the family over the whole Christmas time.”

Helpful Report

Posted 5 months ago

Dear Julian, Thank you for your wonderful review. We’re thrilled to hear your sister loved the Christmas hamper and that there were plenty of bits and pieces for the family to share over the festive period. It’s great to know it brought joy this season. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 5 months ago

“Excellent! The hamper arrived full of goodies. The basket looked exactly like the photograph. The basket was delivered overseas and my family were thrilled !!! Great service from the ordering to the delivery! 10 out of 10.”

Helpful Report

Posted 5 months ago

Dear Wendy, Thank you for your wonderful feedback. We’re thrilled to hear the hamper arrived full of goodies, the basket matched the photograph, and that your family overseas were thrilled. We’re glad the service from ordering to delivery met your expectations. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 5 months ago

“Great service, great comincation great products”

Helpful Report

Posted 5 months ago

Dear Nigel, Thank you for your wonderful feedback. We’re thrilled to hear you had great service, communication, and products. If there’s anything more you need, we’re here to help. Kind regards, Team hampers.com

Posted 5 months ago

“Order delivered in the time frame stated in plenty of time for Christmas very satisfied with the service”

Helpful Report

Posted 5 months ago

Dear Alyson, Thank you for your wonderful feedback. We’re delighted to hear your order arrived in good time for Christmas and that you were very satisfied with our service. If you need anything else, we’re here to help. Kind regards, Team hampers.com

Posted 5 months ago

“Can't give a positive review as have not even received my hamper yet It was supposed to be here on the second but still hasn't turned up”

Helpful Report

Posted 5 months ago

Dear Darren, Thank you for your review. I’m very sorry to hear your hamper hasn’t arrived yet, especially after the expected delivery date has passed. This is not the service we want to provide. A member of our Customer Care team will be in touch to look into this for you and offer further support. Kindest regards, Team hampers.com

Posted 5 months ago

“Hamper arrived on time the contents were top quality great variety priced very well HIGHLY RECOMMEND WILL BE BUYING AGAIN”

Helpful Report

Posted 5 months ago

Dear Rick, Thank you for your fantastic review! We’re thrilled you’re so pleased with the hampers and that the contents, variety, and value met your expectations. We appreciate your recommendation and look forward to serving you again. Kind regards, Team hampers.com

Posted 5 months ago

“It was loved”

Helpful Report

Posted 5 months ago

Dear Sarah, Thank you for your lovely review. We’re thrilled to hear you loved it. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“Good communication, well packaged and efficient delivert. Nice products.”

Helpful Report

Posted 5 months ago

Dear Jonathan, Thank you for your lovely review. We’re thrilled to hear the communication was good, the packaging well done, and the delivery efficient, and that you enjoyed the products. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“Wonderful hamper received from one of my suppliers. The crackers, cheese, mince pies and tea are gorgeous”

Helpful Report

Posted 5 months ago

Dear Gillian, Thank you for your lovely review. We’re thrilled to hear the hamper was wonderful and that the crackers, cheese, mince pies and tea are gorgeous. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“Good value, wide range of contents, reliable delivery”

Helpful Report

Posted 5 months ago

Dear Lindsay, Thank you for your lovely review. We’re thrilled to hear you’re happy with the value, range of contents, and reliable delivery. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“You were recommended by another Australian mum with family living in UK. I found the experience a true delight, able to find the perfect gift for my son I miss at Christmas. Thank you Merry Christmas everyone ❤️”

Helpful Report

Posted 5 months ago

Dear Nancy, Thank you for your lovely review. We’re thrilled to hear you found the perfect gift for your son and that the experience was a true delight. If there’s anything else you need, please don’t hesitate to reach out. Merry Christmas to you as well! Kind regards, Team hampers.com

Posted 5 months ago

hampers.com is rated 4.8 based on 30,889 reviews