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hampers.com Reviews

4.8 Rating 29,510 Reviews
98 %
of reviewers recommend hampers.com
Read hampers.com Reviews

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous
Anonymous  // 01/01/2019
I paid an extra £5 for a Saturday delivery which you failed to make. Fortunately the recipient was in on Sunday when you made the delivery. No telephone call was made to me (the sender) on Saturday to say the delivery would not be made that day.
Helpful Report
Posted 6 years ago
The balloon looked as if it had burst. Not a great look
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Posted 6 years ago
A trip to Home Bargains would yield similar quality products
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Posted 6 years ago
Thought I was dealing with a consumer retail site. Shock when at the email in my in box when 20 % added to my bill. Will be more careful when dealing with any other trader on line in the future.
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Posted 6 years ago
Gifts very nice however felt overall pricey. Proseco and chocs could have been bought cheaper in supermarket and scarf smaller than anticipated.
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Posted 7 years ago
I just felt the items and presentation were a little underwhelming for the price tag, convenient to order online, but next time I think I'll visit M&S, not quite worth the money in my opinion.
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Posted 7 years ago
I think Hamper is a misleading term. Should be Hamper contents. I should have read more then I would have known there wasn't a basket just a cardboard box and straw. Next time I'll use Amazon Pantry, could get a better range and cheaper.
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Posted 7 years ago
Hamper contents were fine. Delivery booked for a Saturday (and premium delivery cost paid) only for courier to then advise they were “delayed”. Recipient ended up collecting the hamper from courier depot on a Sunday. Disappointing.
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Posted 7 years ago
Much smaller than expected for the price
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Posted 7 years ago
Delivery was late, I understand there were horrendous weather conditions but didn’t receive any communication on the situation. Hamper was disappointing when I did arrive. Had bought thins as a present, was so disappointed I had to go and buy something else.
Helpful Report
Posted 7 years ago
My hamper delivery status was unrecognised. Was told it was already delivered by customer service when it wasn’t. The recipient didn’t received any card so they didn’t know who it was from. I did write a thank you message with the hamper. Had to ask the recipient if they did indeed received the hamper which was meant to be a surprise. This experience left me without any confidence of the delivery service.
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Posted 7 years ago
I paid extra to have it delivered on a certain day and it was late.
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Posted 7 years ago
Good quality basket but feel the contents didn't match or meet the same quality. Still waiting to hear back from the recipients. If they were not as impressed as they were with previous hampers, I won't be buying again.
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Posted 7 years ago
I have contacted customer services to see if my order has been delivered, as I have received no notifications via email/sms as promised and I have received no response quiet frustrating for my first order. disappointing
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Posted 7 years ago
Bought two hampers. One got delivered for Xmas the other hasn't arrived yet. 50% success rate isn't good enough.
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Posted 7 years ago
Presented well but for £28 I expected something more than £3 worth of cheese, £1 shortbread biscuits and a small bottle of port - definitely not worth the money I'm sorry to say...
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Posted 7 years ago
I had difficulty with the billing address field and the shipping address field. Additionally, after I placed my order I waited for the Tracking number but it never appeared. So, I sent several email questions regarding tracking and delivery date information. To no avail. No one responded until after the Hamper was delivered. Too late. We are totally satisfied with your product, however the internet purchase and the customer service is not so good. Please improve these weak points and you will see more repeat purchases I am certain. Wm. Roger Clark, Bristol, PA. 19007, USA
Helpful Report
Posted 7 years ago
Paid £30 for a specific day delivery. Only some hampers arrived on this day. Rang customer service a number of times, over 20 minutes on hold, left voicemails, emails. The missing hampers eventually arrived the following day. Ordered hampers from here last year and service was perfect but was not impressed at all this year.
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Posted 7 years ago
Not good value for money. Arrived in a small box 😕
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Posted 7 years ago
I asked you to deliver 3 hampers on Dec. 23. I am disappointed that you delivered them already, nearly 2 weeks before Christmas.
Helpful Report
Posted 7 years ago
hampers.com is rated 4.8 based on 29,510 reviews