hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery! - I got it delivered to work as I thought somebody would be there to receive the hamper. Got a delivery time of 18.07 - 20.07, I wasn't warned about late deliveries! Contacted the company about changing delivery address ( to billing address), they never returned my call. Went on to DHL website, left an instruction to email me after the previous delivery - never happened! And the delivery path never updated! Not impressed!”

Helpful Report

Posted 5 years ago

“Item went to wrong address”

Helpful Report

Posted 5 years ago

“The hamper was delivered 2 days later than I was informed when placing the order on line, which was 2 days late for my sister’s birthday.”

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Posted 5 years ago

“I ordered the hamper to arrive on a Monday, for my aunt's birthday, but it arrived two days early, on the Saturday - which was not her birthday! I would imagine that many of your hampers are sent as gifts and so it would seem to be important that they arrive on the day for which they are ordered.”

Helpful Report

Posted 5 years ago

Dear Clare, We are very sorry to hear of your disappointment with the early delivery of the hamper. Please be advised that all hampers due for a Monday delivery are despatched on the Friday beforehand, as we are closed at weekends. On occasion, when the driver's are loading up on Saturday with their Premium Service deliveries, they will check to see if they have any other parcels to go to the same postcode/street. If they do, they may at no additional cost, take these out also. The couriers are under the impression this is providing a better service as technically it is an upgraded service at no cost to the customer. Please accept our sincere apologies for the hamper arriving before the requested date & for the disappointment caused. We do hope this will not deter you from visiting us again in the future. kind regards, Hamper.com

Posted 5 years ago

“Meant to be four stars happy”

Helpful Report

Posted 5 years ago

“Delivered on time, however the contents are very limited. The images convey a fuller hamper than that delivered with the box bulked out with straw. Not the best value for money, but my own fauld for not studying the description in further detail.”

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Posted 6 years ago

“The hamper I ordered arrived with incorrect contents (not as displayed on the website). However, after a phone call to customer services the correct contents were promptly dispatched.”

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Posted 6 years ago

“My elderly parents weren't too impressed as a jam jar had smashed during transit. They had quite a messy Christmas trying to unpack the hamper contents from the sticky straw packaging. My delivery notification was 48 hours after delivery. :(”

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Posted 6 years ago

“Expected this to be delivered in time for Christmas as advertised as 24hr delivery. Ordered on Thursday 20th December, not delivered until Friday 28th. 4 working days, this took far too long.”

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Posted 6 years ago

“Still missing 1 hamper”

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Posted 6 years ago

“I had an email saying parcel was delivered to my daughter at reception. She doesn't have reception it's just a house. Furthermore my daughter was not home so that was a lie as well. The parcel was found in the hedge and if I had not told her about the delivery she would not have even known it was there. The surprise was ruined altogether a nd I certainly wasn't happy about the delivery.”

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Posted 6 years ago

“The parcel was delivered and left out in the rain so that the box was saturated. My son to whom I sent the hamper said luckily the goods were ok but I do not think alot of your delivery firm!”

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Posted 6 years ago

“We felt the hamper was a lot for what you got and didn’t feel the presentation was that great”

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Posted 6 years ago

“I ordered 2 hampers, 1 for the US and 1 for Canada. Neither turned up on the day I specified, in fact the one for Canada was 4 days early! The one for the US had no update on it's tracking on the website, and even though it was delivered on the 17th (I specified the 18th Dec) , it has still not been updated as of today and not even showing as having been dispatched. In the end I had to email to find out what was happening! When I asked for receipts, I was told they don't issue them and I had to email separately to specially request them. Overall I did not have a good experience and will chose another company the next time I need to send a gift!”

Helpful Report

Posted 6 years ago

“We ordered two hampers for my daughter for Christmas delivery as a nice surprise. However, she received them 1 day after the order...so, bah humbug....she has to give them away to her colleagues at work! The company should deliver the goods at the request of the buyer.”

Helpful Report

Posted 6 years ago

“Ordered two Christmas hampers - both to be delivered on 18th December and both recipients notified.. However, one has already been delivered early on the 14th December!!”

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Posted 6 years ago

“The hamper itself was appreciated by the recipient- however it was delivered and left on the doorstep overnight despite saying it had been signed for.”

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Posted 6 years ago

“Delivery on time but the contents were not worth 40 pounds.”

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Posted 6 years ago

“The hampers were much smaller than we anticipated from the photographs seen on the website although quality products, we would have sent them back and bought something elsewhere other than fir having a busy schedule leading up to Christmas”

Helpful Report

Posted 6 years ago

Dear Geoffrey. Thank you for taking the time to review our products and service. I am sorry you feel that the hampers did not appear the same as they were represented on our website. Obviously photos are taken to make the goods look as appealing as possible but the full contents are listed for each hamper with measures and ingredients so you can be clear as to what you will receive. I hope the recipients will still enjoy the items in the hampers and I wish you and your family a Happy Christmas. Best wishes Hamper.com

Posted 6 years ago

“Only 2 of the 4 hampers were delivered on the correct day, I was told the other 2 would be delivered the following day. When I phoned the following day as they hadn't arrived I was told it would be a further 2 days.”

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Posted 6 years ago

hampers.com is rated 4.8 based on 29,512 reviews