hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service and excellent delivery by DPD. So much better this year. Thank you.”

Helpful Report

Posted 1 month ago

Dear Martin, Thank you for your wonderful 5-star feedback. We’re thrilled to hear you’re happy with the service and DPD delivery this year. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Great service, beautifully packaged. Amazing value and a speedy delivery. Highly recommend”

Helpful Report

Posted 1 month ago

Dear Stephen, Thank you for your wonderful 5-star feedback. We’re thrilled to hear you enjoyed the service, packaging, value, and speedy delivery. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Very quick delivery and very good hamper packaged”

Helpful Report

Posted 1 month ago

Dear Seamus, Thank you for your wonderful 5-star feedback. We’re thrilled to hear that the delivery was very quick and the hamper was well packaged. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I was delighted with the customer service from Hampers.com. In a hurry, I ordered online and managed to put my own address as recipient instead of my daughter. I realised straight away and sent an email but this was after business hours. No matter, customer service called me and asked for the correct address. The parcel was intercepted and my daughter received the hamper on time. Amazing. Thank you.”

Helpful Report

Posted 1 month ago

Dear Anne, Thank you for your wonderful 5-star feedback. We’re thrilled to hear that our team could assist quickly when you needed to correct the address, and that your daughter received the hamper on time. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Excellent delivery service everything was intact no damages. Great job.”

Helpful Report

Posted 1 month ago

Dear Rupa, Thank you for your wonderful 5-star feedback. We’re glad to hear the delivery was excellent and that everything arrived intact without damages. If there’s anything else we can assist with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Unable to comment relating to the contents as the hamper is a gift. What I can say is that the parcel arrived the day after placing my order. That’s pretty damn good, generally these days everyone is always complaining, but your choice was on the money👍 Thanks Guys.”

Helpful Report

Posted 1 month ago

Dear Roy, Thank you for your wonderful 5-star feedback. We’re thrilled the parcel arrived promptly and that you’re happy with the service. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“After receiving 4/5 broken or wrongly packed drinks Hampers last year we were promised "this wouldn't happen again" .... guess what, had this years 30 drinks Hampers and we have 5 that are broken in some way ..... and we only have to wait 30 days for a complaint to be dealt with .... HAPPY CHRISTMAS .. laughable”

Helpful Report

Posted 1 month ago

Dear David, Please accept our sincere apologies for this experience. We’re really sorry to hear that several hampers arrived with broken or incorrectly packed drinks, especially after you were previously reassured this would not happen again. We completely understand how disappointing and frustrating this must be, particularly at such a busy time of year. This is not the level of service we expect to provide. A member of our team will be in contact with you shortly to look into this as a priority and work towards a resolution. Thank you for bringing this to our attention, and again, we’re very sorry for the inconvenience caused. Kindest Regards, Team hampers.com

Posted 1 month ago

“Really fast and efficient and my colleagues thought they were impressive”

Helpful Report

Posted 1 month ago

Dear Jim, Thank you for your wonderful 5-star feedback. We’re glad you found us fast and efficient, and that your colleagues were impressed. If there’s anything else we can assist with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Absolutely great hamper - Definitely use again”

Helpful Report

Posted 1 month ago

Dear Iain, Thank you for your wonderful 5-star feedback. We’re delighted you found the hampers great and that you’d use us again. If there’s anything else we can assist with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Quick delivery in nice boxes. Contents look good but wouldn’t be able to comment on quality as these were gifts - would purchase again”

Helpful Report

Posted 1 month ago

Dear Sarah, Thank you for your wonderful 5-star feedback. We’re glad the delivery was quick and that the hampers arrived in nice boxes. We appreciate your understanding about commenting on the quality since these were gifts. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Choice of hampers and prices excellent. Easy online order process. Fast delivery with great tracking updates. Recipients are very happy with contents.”

Helpful Report

Posted 1 month ago

Dear Guy, Thank you for your wonderful 5-star feedback. We’re delighted that you found the choice of hampers and prices excellent, the online order process easy, and that delivery was fast with great tracking updates, and that recipients are happy with the contents. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Even said hamper got delivered at 19:06 and the picture they sent was a stock photo from the daytime!! Then you guys said it was at 21:12 and because of the lies I spent the next morning trying to sort it out and it eventually came Monday which was after her birthday!!!!”

Helpful Report

Posted 1 month ago

Dear Jason, I completely understand why it felt misleading, but I want to reassure you that we did not lie to you at any point. All of the updates we shared were taken directly from the courier’s tracking system. Unfortunately, carriers do not always scan parcels in real time, and timestamps or photos can sometimes upload later or be incorrect, which can result in conflicting information showing. I appreciate how frustrating this was, particularly as you had to spend extra time trying to resolve it and the hamper arrived after the birthday. Please accept our sincere apologies for the disappointment and inconvenience caused. Kindest regards, Team hampers.com

Posted 1 month ago

“Order was delivered very quickly and were well received.”

Helpful Report

Posted 1 month ago

Dear Jan, Thank you for your wonderful 5-star feedback. We’re delighted to hear that the order was delivered very quickly and that the hampers were well received. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Unfortunately it still hasn’t been delivered although it should have been delivered on the 12th December?”

Helpful Report

Posted 1 month ago

Dear Janet, Thank you for your review. I’m sorry for the delay and the confusion caused. I can see the order has been delivered today, and please accept my apologies that it didn’t arrive on the original date of 12th December. Thank you for your patience. Kindest regards, Team hampers.com

Posted 1 month ago

“Parcel dumped behind bins. No attempt to ring doorbell. Absolutely useless and pathetic.”

Helpful Report

Posted 1 month ago

Dear Rob, Thank you for your review. I’m sorry to hear about how the parcel was delivered — this is not the experience we want for our customers. If you have not yet done so, please get in touch with us at help@hampers.com so we can look into this further and support you. Kindest regards, Team hampers.com

Posted 1 month ago

“We had not used Hampers.com before but felt very pleased with their range, quality and prices. They delivered quickly and accurately, and the hamper arrived in very good condition.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your wonderful 5-star feedback. We’re delighted to hear that you were pleased with our range, quality and prices, and that delivery was quick and the hamper arrived in good condition. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“As we are in Australia, postage can take a while to reach the UK when getting close to Christmas so we decided to get a hamper delivered. The Christmas hamper chosen was well priced and our friends were delighted by the surprise gift. Delivery was fast and constantly updated. Thank you.”

Helpful Report

Posted 1 month ago

Dear Elias, Thank you for your wonderful 5-star feedback. We’re delighted to hear that the Christmas hamper offered good value, your friends were delighted, and that delivery was fast with regular updates. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“The hamper was delivered in great time and in excellent condition.”

Helpful Report

Posted 1 month ago

Dear Andy, Thank you for your wonderful 5-star feedback. We’re delighted to hear that the hamper was delivered in great time and in excellent condition. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Waste of money”

Helpful Report

Posted 1 month ago

Dear Sara, Thank you for your review. I’m sorry to hear you felt the hamper was a waste of money — that’s not the experience we want for our customers. We take care in selecting good-quality, artisan products and hand packing each hamper, so I’m sorry this didn’t come across for you on this occasion. Thank you for sharing your feedback. Kindest Regards, Team hampers.com

Posted 1 month ago

“Family the hamper was sent to were delighted with the contents and I was delighted with the promptness and ease of delivery.”

Helpful Report

Posted 1 month ago

Dear Ann, Thank you for your wonderful 5-star feedback. We’re delighted to hear that the hamper was well received and that you found the delivery prompt and easy. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews