hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,772 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered before expected, hamper quality is always good. Always happy with my hamper gifts for everyone.”

Helpful Report

Posted 2 years ago

Dear Laura, Thanks so much for your 5 star review I am so pleased the quality of the hamper was good as always and you remained happy with the hamper gifts that you gave everyone. We love welcoming you back. Kind regards Hannah Customer care

Posted 2 years ago

“It was sent as an anniversary gift, they loved the selection and were enjoying a cup of tea and a biscuit when they thanked me!”

Helpful Report

Posted 2 years ago

Dear Ruth, Thank you for your 5 star review I am so pleased the hamper was well received by the recipients and they were enjoying it with a cup of tea and a biscuit, my favourite! We hope to see you again soon. Kind regards Hannah Customer care

Posted 2 years ago

“Everything went well and very pleased. Just to say that your system got me to enter my email address but not that of the recipient. Be useful for you to liaise with the recipient about arrival times etc. Evri were good too but they were liaising with me as if I was the recipient. Other than that everything was good and I am sure I shall use you again.”

Helpful Report

Posted 2 years ago

Dear Ian, Thanks so much for your 5 star review. We are unable to take the recipients email address due to confidentiality and the orders more than likely being a surprise. We would have a lot of queries from recipients asking why they are receiving information and that they didn't consent to it, I'm sure. We hope you understand. :) Kind regards Hannah Customer care

Posted 2 years ago

“Good choice of a variety of hampers. Basic afternoon tea hamper had good selection of usable goods and seemed to be good value for money. Delivery was prompt.”

Helpful Report

Posted 2 years ago

“My overseas family were delighted!”

Helpful Report

Posted 2 years ago

Dear Dorothy, Thank you for your 5 star review I am so pleased to hear your family were delighted with the hamper you kindly sent them! Thanks for choosing us from overseas. We hope to see you again soon. Kind regards Hannah Customer care

Posted 2 years ago

“Excellent product and service. They made an extra effort to insure delivery of the hamper. Many thanks.”

Helpful Report

Posted 2 years ago

Dear Patrick, Thanks so much for your 5 star review Your very welcome. We hope the hamper was well enjoyed! Kind regards Hannah Customer care

Posted 2 years ago

“I have used Hampers several times and I’ve always been delighted with products and service.I would like to give big thanks”

Helpful Report

Posted 2 years ago

Dear Diane, Your very welcome. Thanks so much for your 5 star review and choosing us time and time again. We love welcoming you back. Kind regards Hannah Customer care

Posted 2 years ago

“Very happy with all aspects of communication, kept well up to date and delivery was very prompt”

Helpful Report

Posted 2 years ago

Dear Anne, Great news, Thank you so much for your 5 star review. We hope to see you again another time. Kind regards Hannah Customer care

Posted 2 years ago

“Lovely hamper, quick delivery”

Helpful Report

Posted 2 years ago

“Choc & Champers hamper as a gift for my neice She is absolutely delighted”

Helpful Report

Posted 2 years ago

“First Class ordering and delivery experience, my sister was thrilled with the hamper she received”

Helpful Report

Posted 2 years ago

“Very timely and recipient delighted.”

Helpful Report

Posted 2 years ago

“My cousin was delighted”

Helpful Report

Posted 2 years ago

“Got charged the same delivery fee twice when identical hampers were going to the same address at the same time - would have expected a discounted fee as opposed to the same cost as sending to two different addresses. Also I picked a specific date knowing recipients would be in, but delivery was attempted in advance, concerning me that there was an issue/delivery driver got the wrong date. Not the best experience”

Helpful Report

Posted 2 years ago

My name is Nicole, the Customer Care Manager at hampers.com, and I would like to apologise for the delivery experience you had. As a company, our goal is to provide exceptional experiences to our customers, and we are sorry that we have fallen short this time. Regarding being charged twice for two hampers delivered to the same address. Please note that we are charged per hamper by our carriers, not per order. However, we always try to keep our delivery costs as low as possible and do not include a mark-up on top of our carrier costs we also offer a standard free delivery option for orders over £50.00. Regarding the delay in delivery, I deeply apologise for the internal error that caused the delay. It was not acceptable, and we have fixed the issue to prevent it from happening again in the future. I have also sent you an email to discuss your review in more detail. Please feel free to reach out to me at any time. I look forward to speaking with you. Kindest Regards Nicole (Customer Care Manager)

Posted 2 years ago

“Excellent communication”

Helpful Report

Posted 2 years ago

“I ordered a hamper for my friends birthday 🎉 which she loved. A nice surprise for her to come back to after her cruise ! She was very pleased so thank you for your promptness”

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Posted 2 years ago

“Swift and effective delivery to family in England, who love the basket.”

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Posted 2 years ago

“Ordered a New Years gift from the US for my daughter’s in laws and the transaction was simple and the product excellent. Happy on all counts.”

Helpful Report

Posted 2 years ago

“Excellent communication and very happy with the hamper many thanks”

Helpful Report

Posted 2 years ago

“I think you did good job. Am satisfied.”

Helpful Report

Posted 2 years ago

hampers.com is rated 4.8 based on 30,772 reviews