hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,074 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb company, totally consistent year on year for us - quality gifts, perfect packaging, delivers on time - happily recommend — Wishing you all a very Merry Christmas with my thanks for being such a great, dependable company Jen”

Helpful Report

Posted 8 months ago

Dear Jen, Thank you for your wonderful review. We’re delighted to hear you’ve had consistent quality, perfect packaging, and on-time deliveries year after year. Wishing you a very Merry Christmas as well, and we’re grateful for your kind words and support. If there’s ever anything more we can do, please don’t hesitate to reach out. Kind regards, Naomi

Posted 8 months ago

“Excellent customer service. High quality products. Friendly and efficient!”

Helpful Report

Posted 8 months ago

Dear Ben, Thank you for your kind words! We’re delighted to hear you had an excellent experience with our customer service and that you were pleased with the high quality of our products. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“I paid £ 5 for delivery for the hamper to be delivered on the 18th but it was delivered on the 19th so I wasted my money as it was free delivery within 2 to 3 days”

Helpful Report

Posted 8 months ago

Dear Andrea, Thank you for sharing your feedback. We’re sorry the delivery was a day late and that this affected your experience. We appreciate you bringing this to our attention and will look into our delivery scheduling to prevent it in the future. If there’s anything else we can do for you, please let us know. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Delivered on time. Receiver delghted with their hamper. I will be using Hamper.com again. Thank you”

Helpful Report

Posted 8 months ago

Dear Mrs Sandra, Thank you for your fantastic review. We’re delighted the hamper arrived on time and that the receiver was pleased. We look forward to serving you again soon. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Pretty disgusted to be honest, note came with a printing error () that was not mentioned on the website. Responded to the delivery email from Hampers which said "Get in touch!" and no response or even acknowledgement. Embarrasing for me to have spent money for loyal clients and this is what arrives in the post representing me.”

Helpful Report

Posted 8 months ago

Dear Ben, We are very sorry to hear about your experience and understand how disappointing and embarrassing this must have been, particularly when the hamper was intended for your valued clients. I have now located your email and can see that you replied directly from the invoice email that was sent. Unfortunately, this response did not come into our main inbox, which is why it was missed. Please accept our sincere apologies for this. We will be reaching out to you directly to investigate this matter further and ensure it is addressed properly. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Dpd didn’t deliver the hamper was messed around by them Got in touch with hamper.com and they issued a refund within days Very please how quickly it was sorted out Will use them again”

Helpful Report

Posted 8 months ago

Dear Marie, Thank you for your review. We’re glad the refund was issued promptly and that you’re pleased with how quickly it was sorted out. We’ll take note of the delivery issue to improve future experiences. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“My sister was delighted with her hamper! It was not delivered on the day requested but no harm done! Tis the season! 🎁🤶”

Helpful Report

Posted 8 months ago

Dear Rosemarie, Thank you for your review. We’re so glad your sister was delighted with the hamper. While it wasn’t delivered on the requested day, we appreciate your understanding and will look into improving delivery timing in the future. If you need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Hamper was delivered on time, my friends are delighted, thank you”

Helpful Report

Posted 8 months ago

Dear Berenice, Thank you for your review. We’re thrilled to hear the hamper arrived on time and that your friends are delighted. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Product was not recieved”

Helpful Report

Posted 8 months ago

Dear Humza, We can confirm that a delivery attempt was made and that a request was submitted to reschedule the delivery. We are very sorry that you have not yet received your hamper. We will be in touch shortly to ensure this matter is resolved for you. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Excellent service and range of products. Delivery was on time. Would definitely use again.”

Helpful Report

Posted 8 months ago

Dear Anoop, Thank you for your review. We’re glad you had an excellent experience with our service and found the range and delivery on time. We look forward to serving you again. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Great service and a lovely product. Can't recommend them enough - especially the outstanding support from customer service at a v busy time. Many thanks.”

Helpful Report

Posted 8 months ago

Dear Phil, Thank you for your review. We’re elated you had great service and a lovely product, and we’re glad our customer service could support you during a busy time. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Order delivered ok though a bit later than originally expected - probably due to adverse weather.”

Helpful Report

Posted 8 months ago

Dear David, Thank you for your review. We’re glad your order was delivered, even if a bit later than expected due to adverse weather. We’ll take note to improve delivery timing in the future. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Underwhelmed by the contents. I don't know what i was expecting but it was not this. I won't use this company again.”

Helpful Report

Posted 8 months ago

Dear Christine, We are very sorry to hear that you were underwhelmed by the contents of your hamper and that it did not meet your expectations. Please accept our sincere apologies for the disappointment caused. Thank you for taking the time to share your feedback. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Arrived on time and was appreciated. Thank you.”

Helpful Report

Posted 8 months ago

Dear Caroline, Thank you for your review. We’re thrilled to hear the hampers arrived on time and were appreciated. If you ever need anything else or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 8 months ago

“Quick delivery. Quality products”

Helpful Report

Posted 8 months ago

Dear Jacqueline, Thank you for your review. We’re thrilled to hear you were happy with quick delivery and quality products. If you ever need anything else or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 8 months ago

“I'm living in Calif. USA and we have used Hampers for our famlily living in UK for about 30 years and no problems”

Helpful Report

Posted 8 months ago

Dear V K, Thank you for your review. We’re thrilled to hear that Hampers has been a reliable option for your family in the UK for so many years and that you’ve had no problems. If you ever need any help with a future order or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 8 months ago

“I have used hampers for several years and never had a problem until now. I ordered two hampers to be sent to two addresses. There has never been a problem before. When I contacted them about them going to the same address we had a few emails back and forth. In the end I ended up paying for four hampers instead of two. My sister got three hampers and my brother got one. How fair is that. All I wanted was my sister to have one hamper and my brother to have one hamper and for me to pay for two hampers. That would be fair but apparently someone at hampers has a lousy sense of humor and not fair. You should be ashamed of yourself and refund me for two of the hampers... I only authorized payment for one lot not two...”

Helpful Report

Posted 8 months ago

Dear Virginia, We are very sorry to hear about your experience and the frustration this has caused. Please be assured that we have been in contact with you and this matter has now been resolved. We sincerely apologise for the inconvenience and confusion surrounding your order, and we appreciate your patience while this was addressed. Kind regards, Naomi (Customer Care)

Posted 8 months ago

“Total pro operation! Great job thanks!”

Helpful Report

Posted 8 months ago

Dear Bruce, Thank you for your review. We’re thrilled you found it a pro operation and that you had a great experience. If you need anything else or would like help with a future order, just let us know. Kind regards, Team hampers.com

Posted 8 months ago

“The only problem was the box was very wet. Had to open it so the contents didn't get damaged. Apart from that it was a great hamper and the courier Elliot was really helpful.”

Helpful Report

Posted 8 months ago

Dear Helen, Thank you for your review. We’re glad the hamper was great and that Elliot was helpful, though we’re sorry the box arrived wet. We’ll look into packaging with the courier to prevent this in the future. If you’d like any replacements or assistance with a future order, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“Completely hassle free from start to finish and a great hamper. Will use again and can’t recommend highly enough.”

Helpful Report

Posted 8 months ago

Dear Dave, Thank you for your wonderful review. We’re really glad to hear the hamper was hassle-free from start to finish and that you were pleased with it. We’d be delighted to assist with any future orders. Kind regards, Team hampers.com

Posted 8 months ago

hampers.com is rated 4.8 based on 31,074 reviews