hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,661 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hampers were OK”

Helpful Report

Posted 1 month ago

Dear Elizabeth, Thank you for your rating. We’re glad you found the hampers OK. If there’s anything we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Great value and carefully put together!”

Helpful Report

Posted 1 month ago

Dear Frank, Thank you for your kind words. We’re delighted you found the hampers great value and carefully put together. We appreciate your support and hope to serve you again soon. Kind regards, Team hampers.com

Posted 1 month ago

“Arrived promptly, as promised. My uncle and aunt were thrilled xx”

Helpful Report

Posted 1 month ago

Dear Truda, Thank you for your kind rating. We’re delighted the hampers arrived promptly and that your uncle and aunt were thrilled. If there’s anything else we can do to help, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“This was the second time using Hampers.com and it was excellent service as usual. I realised I had the wrong delivery address on my order but that was rectified in one email. Quick delivery. Super company and would highly recommend.”

Helpful Report

Posted 1 month ago

Dear Louise, Thank you for your wonderful review. We’re thrilled to hear everything went smoothly, even with the delivery address mix-up, and that you were happy with our service and speedy delivery. We appreciate your recommendation and look forward to assisting you with your next order. Kind regards, Team hampers.com

Posted 1 month ago

“This was an easy transaction and everything went according to plan. The recipiants were please. I will use again. Many thaks”

Helpful Report

Posted 1 month ago

Dear Monica, Thank you for your lovely review. We’re delighted to hear the transaction was easy and that the recipients were pleased. We look forward to helping with your next order. Kind regards, Team hampers.com

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

Dear Mark, Thank you for your kind review. We’re glad you were happy with our service. If you need anything in the future, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“Unfortunately the delivery service being used by Hampers.com didn't deliver my hamper. They would only do so if someone is home and returned hamper after 3 attempts. It is hard to guarantee the person will be there when you are buying these as a gift. Will not be using Hampers.com again.”

Helpful Report

Posted 1 month ago

Dear Philip, I’m really sorry for the disappointment this caused and understand how frustrating it is when a gift can’t be delivered as expected. You’re absolutely right that it isn’t always possible to guarantee someone will be home when sending a hamper, and I appreciate how inconvenient this must have been. We do raise feedback like this with our courier partners, as it’s important their delivery approach works for gift orders. I’m sorry this experience has put you off and that we weren’t able to meet expectations on this occasion. Again, I apologise for the inconvenience this caused. Kind regards, Team hampers.com

Posted 1 month ago

“We ordered the hamper from Australia for my brother in England . The whole process was very efficient.”

Helpful Report

Posted 1 month ago

Dear John, Thank you for your kind review. We’re delighted to hear the process was very efficient and that you were happy with the service. If you need anything in the future, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“My friend was delighted with the hamper. l entered the wrong address and realised immediately! The customer service on the phone was excellent and they corrected my mistake without any hassle. I was really impressed with how quickly they responded and how quickly the hamper was delivered! Will definitely be using again - thank you”

Helpful Report

Posted 1 month ago

Dear Anita, Thank you for your wonderful review. We're thrilled to hear your friend was delighted, and we're glad we could quickly correct the address and ensure a fast delivery. We appreciate your kind words and look forward to assisting you again soon. Kind regards, Team hampers.com

Posted 1 month ago

“I bought this hamper as a gift for my good friends. They loved it. Lovely presentation.”

Helpful Report

Posted 1 month ago

Dear Tina, Thank you for your lovely review. We’re thrilled to hear the hamper made a wonderful gift and that your friends enjoyed the presentation. Kind regards, Team hampers.com

Posted 1 month ago

“I buy from Hampers.com twice a year and they're always brilliant. Wonderful for gifts, they always get it to me and the stuff is fantastic.”

Helpful Report

Posted 1 month ago

Dear Mark, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear Hampers.com is your go-to for gifts and that you’re consistently happy with the quality and delivery. We look forward to serving you again soon. Kind regards, Team hampers.com

Posted 1 month ago

“Sent hamper to family member, they said it was beautiful so have to recommend, will definitely order again, hassle free 😀”

Helpful Report

Posted 1 month ago

Dear Gail, Thank you for your kind review. We’re thrilled to hear the hamper was beautiful and that the process was hassle-free. We’d be delighted to assist with any future orders. Kind regards, Team hampers.com

Posted 1 month ago

“I paid extra to have the hamper delivered on a specific day and it was delivered early. Customer was on holidays and don’t know if they had arrived home.”

Helpful Report

Posted 1 month ago

Dear J., I’m really sorry about this and completely understand your frustration, especially as you paid extra for delivery on a specific date. During busy periods, couriers sometimes attempt to be helpful by delivering earlier, but we appreciate that this isn’t acceptable when a named delivery date has been selected. I’m sorry for the inconvenience this caused, particularly as the recipient was away at the time. Kind regards, Team hampers.com

Posted 1 month ago

“Great variety of products Well presented”

Helpful Report

Posted 1 month ago

Dear Bruce, Thank you for your kind review. We’re delighted you noticed the great variety and the presentation of our products. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Purchased a Christmas hamper for my sister in the UK and was delighted that I could specify what date it would be delivered. Received a notification the day before it was due and also when it had been delivered. My sister was delighted to receive this surprise present.”

Helpful Report

Posted 1 month ago

Dear Noreen, Thank you for your kind review. We’re delighted that you could specify the delivery date and that your sister was pleased with the surprise. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Beautiful hamper”

Helpful Report

Posted 1 month ago

Dear Tim, Thank you for your kind review. We’re thrilled you liked the hamper. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“This is a gift, so hopefully it will be well received. There is a lovely wee selection of goodies so I'd be happy to receive it.”

Helpful Report

Posted 1 month ago

Dear Sean, Thank you for your kind review. We’re glad you like the selection of goodies, and we hope the gift is well received. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Reach out to the recipient for a better review”

Helpful Report

Posted 1 month ago

Dear Jean, Thank you for taking the time to leave a review. We hope your recipient thoroughly enjoys it. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“I am still waiting for it after having it ordered in sufficient time forc17th December.Very dissatisfied!!”

Helpful Report

Posted 1 month ago

Dear Eileen, I’m really sorry for the disappointment and frustration this has caused, especially as the order was placed with plenty of time ahead of 17th December. I can see that you have now been fully refunded, and I do apologise that the experience did not meet expectations. Again, I apologise for the frustration caused. Kind regards, Team hampers.com

Posted 1 month ago

“Delivery not carried out. Hamper was not delivered yet. So no good rating yet”

Helpful Report

Posted 1 month ago

Dear Maria, I’m really sorry for the frustration this has caused and understand how disappointing it is to receive delivery updates when the order hasn’t arrived as expected. Our records show the order as delivered on 19/12 at 18:01, but if this wasn’t the case, please do contact us at help@hampers.com so we can investigate this properly and support you as quickly as possible. Again, I apologise for the frustration caused. We’ll work to make this right. Kind regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,661 reviews