hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for prompt response to a query on the post code (Steve), the receivers seem v happy with the hamper”

Helpful Report

Posted 1 month ago

Dear Roisin, Thank you for taking the time to leave us a review. We’re glad to hear the prompt response on the post code was helpful and that the receivers seem very happy with the hamper. If there’s anything more we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“I am very impressed with the professionalism every step of the way.”

Helpful Report

Posted 1 month ago

Dear Siri, Thank you for your wonderful 5-star review. We’re thrilled to hear you found our service professional at every step. If there’s anything else we can do to help, please don’t hesitate to let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Excellent..as always..this despite a road closure in Stafford which prevented a d long delays. However, hamper successfully delivered and left securely, so a big thank you all there, and of course delivery driver.. Hampers.com definately epitome of efficiency ...”

Helpful Report

Posted 1 month ago

Dear Francis, Thank you for taking the time to share your experience. We’re delighted to hear the hamper arrived securely despite the road closure and that our team and the delivery driver helped ensure a smooth delivery. Your kind words about our efficiency are very much appreciated. If there’s anything else we can do for you, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Shipping and logistics are first class”

Helpful Report

Posted 1 month ago

Dear Roger, Thank you for your wonderful review. We’re delighted to hear that our shipping and logistics were first class for you. If there’s anything else we can do to help, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Very user friendly web site. Good choices and options and good communication on profress of order. Quality company and quality product.”

Helpful Report

Posted 1 month ago

Dear Ann, Thank you for your lovely review. We’re delighted to hear the site is user friendly, with good choices and clear communication on order progress. We’re glad you’re happy with the quality of both hampers and service. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“All good would buy from this seller again...”

Helpful Report

Posted 1 month ago

Dear Leonard, Thank you for your lovely feedback. We’re delighted to hear you’re happy with your experience and that you’d choose to shop with us again. If there’s anything more we can do to assist, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“I bought the hamper as a Christmas gift for friends … they have already been in it and the popcorn was a huge hit 😃”

Helpful Report

Posted 1 month ago

Dear Fay, So lovely to hear that the hamper was a Christmas hit and the popcorn was a huge favourite. Thank you for sharing this wonderful feedback. If there’s anything else we can help with, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Present for my sister and she was so pleased with it, she sent me a picture and it looked lovely.”

Helpful Report

Posted 1 month ago

Dear Sharon, Thank you for your lovely review. We’re delighted to hear the hamper looked lovely and that your sister was pleased with it. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Superb company, totally consistent year on year for us - quality gifts, perfect packaging, delivers on time - happily recommend — Wishing you all a very Merry Christmas with my thanks for being such a great, dependable company Jen”

Helpful Report

Posted 1 month ago

Dear Jen, Thank you for your wonderful review. We’re delighted to hear you’ve had consistent quality, perfect packaging, and on-time deliveries year after year. Wishing you a very Merry Christmas as well, and we’re grateful for your kind words and support. If there’s ever anything more we can do, please don’t hesitate to reach out. Kind regards, Naomi

Posted 1 month ago

“Excellent customer service. High quality products. Friendly and efficient!”

Helpful Report

Posted 1 month ago

Dear Ben, Thank you for your kind words! We’re delighted to hear you had an excellent experience with our customer service and that you were pleased with the high quality of our products. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“I paid £ 5 for delivery for the hamper to be delivered on the 18th but it was delivered on the 19th so I wasted my money as it was free delivery within 2 to 3 days”

Helpful Report

Posted 1 month ago

Dear Andrea, Thank you for sharing your feedback. We’re sorry the delivery was a day late and that this affected your experience. We appreciate you bringing this to our attention and will look into our delivery scheduling to prevent it in the future. If there’s anything else we can do for you, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Delivered on time. Receiver delghted with their hamper. I will be using Hamper.com again. Thank you”

Helpful Report

Posted 1 month ago

Dear Mrs Sandra, Thank you for your fantastic review. We’re delighted the hamper arrived on time and that the receiver was pleased. We look forward to serving you again soon. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Pretty disgusted to be honest, note came with a printing error () that was not mentioned on the website. Responded to the delivery email from Hampers which said "Get in touch!" and no response or even acknowledgement. Embarrasing for me to have spent money for loyal clients and this is what arrives in the post representing me.”

Helpful Report

Posted 1 month ago

Dear Ben, We are very sorry to hear about your experience and understand how disappointing and embarrassing this must have been, particularly when the hamper was intended for your valued clients. I have now located your email and can see that you replied directly from the invoice email that was sent. Unfortunately, this response did not come into our main inbox, which is why it was missed. Please accept our sincere apologies for this. We will be reaching out to you directly to investigate this matter further and ensure it is addressed properly. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Dpd didn’t deliver the hamper was messed around by them Got in touch with hamper.com and they issued a refund within days Very please how quickly it was sorted out Will use them again”

Helpful Report

Posted 1 month ago

Dear Marie, Thank you for your review. We’re glad the refund was issued promptly and that you’re pleased with how quickly it was sorted out. We’ll take note of the delivery issue to improve future experiences. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“My sister was delighted with her hamper! It was not delivered on the day requested but no harm done! Tis the season! 🎁🤶”

Helpful Report

Posted 1 month ago

Dear Rosemarie, Thank you for your review. We’re so glad your sister was delighted with the hamper. While it wasn’t delivered on the requested day, we appreciate your understanding and will look into improving delivery timing in the future. If you need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Hamper was delivered on time, my friends are delighted, thank you”

Helpful Report

Posted 1 month ago

Dear Berenice, Thank you for your review. We’re thrilled to hear the hamper arrived on time and that your friends are delighted. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Product was not recieved”

Helpful Report

Posted 1 month ago

Dear Humza, We can confirm that a delivery attempt was made and that a request was submitted to reschedule the delivery. We are very sorry that you have not yet received your hamper. We will be in touch shortly to ensure this matter is resolved for you. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Excellent service and range of products. Delivery was on time. Would definitely use again.”

Helpful Report

Posted 1 month ago

Dear Anoop, Thank you for your review. We’re glad you had an excellent experience with our service and found the range and delivery on time. We look forward to serving you again. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Great service and a lovely product. Can't recommend them enough - especially the outstanding support from customer service at a v busy time. Many thanks.”

Helpful Report

Posted 1 month ago

Dear Phil, Thank you for your review. We’re elated you had great service and a lovely product, and we’re glad our customer service could support you during a busy time. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

“Order delivered ok though a bit later than originally expected - probably due to adverse weather.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your review. We’re glad your order was delivered, even if a bit later than expected due to adverse weather. We’ll take note to improve delivery timing in the future. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews