hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,881 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“requested a named day for delivery specially, and hamper was sent a day early. spoiled the day.. hamper was good though.”

Helpful Report

Posted 4 months ago

Dear Dougy, Thank you for your feedback. We’re very sorry that the hamper arrived a day earlier than requested and understand how that would have spoiled the day, particularly when a named delivery date was chosen for a specific reason. During busy periods, carriers sometimes believe they are being helpful or more efficient by delivering early, however we completely appreciate that this is not what was requested and apologise for the inconvenience caused. We’re pleased to hear the hamper itself was enjoyed, but we’re sorry the delivery timing detracted from the experience. Kindest regards, Team Hampers.com

Posted 4 months ago

“Prompt delivery and great quality. Thanks again”

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Posted 4 months ago

“I was overall happy with the ordering process. The communication throughout has so far been good. The hamper was delivered on-time and was well packaged and well presented. I will definitely use this company again”

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Posted 4 months ago

“I didn't see the hamper as it went to family as a gift but I am yold that they were delighted with it.”

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Posted 4 months ago

“Just 2 days before christmas we had a problem with the delivery method used by Hampers.com. You used Everi couriers.........There were two parcels to be delivered. Yes they delivered the first one after having visited the property and took a photo of the window. Lights on and occupants in the flat but they didnt ring the door bell. Second parcel has gone walk abouts as it has not been delivered. I then contacted Hampers.com and spoke to Rani. She was fantastic. She immediatly arranged for another hamper to be delivered the following morning by DPD couriers. They were both true to their word and the hamper was delivered ahead of time so thank you Rani for all your help in making a friend of mine`s christmas. Also a big thank you to DPD and their team. Please do not use Everi again as they are so unreliable. Thgis is not the first time I have suffered at their hands.”

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Posted 4 months ago

“Easy to order, sent from Australia to UK, arrived on time, kept me updated with texts etc. My mum was really happy with it, will definitely use your company again.”

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Posted 4 months ago

“It was easy to place an order and it was delivered timeosly.”

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Posted 4 months ago

“Been using you for a few years now and always good service and recipient pleased with the gift”

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Posted 4 months ago

“Absolutely fabulous”

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Posted 4 months ago

“A great selection in the Christmas hamper plus my query with the recipient address was responded to and corrected within 24 hours.”

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Posted 4 months ago

“I bought the hamper as a gift for Christmas. Cannot comment on its contents other than every item looked top quality, and as such I would be over the moon to receive such a hamper. Thank you”

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Posted 4 months ago

“A Christmas gift for my daughter and her husband. They were delighted with the quality and it was really quick and easy to order.”

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Posted 4 months ago

“Really quick delivery - ordered Friday afternoon and it was delivered next day, very happy customers!”

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Posted 4 months ago

“Arrived quickly but some products were out of date in a couple of days - not ideal”

Helpful Report

Posted 4 months ago

Dear Amy, Thank you for taking the time to leave your review. I’m really sorry to hear that some of the products were so close to their expiry date, especially as the hamper arrived promptly. I completely understand why that wouldn’t feel ideal. We take care in selecting quality artisan products and aim for them to arrive with a suitable shelf life, so this feedback is disappointing to hear and will be reviewed internally. Thank you for sharing your experience. Kind regards, The Hampers.com Team

Posted 4 months ago

“A beautiful packaged hamper full of my mum's favourite goodies. She absolutely loved it.”

Helpful Report

Posted 4 months ago

“DPD didn’t deliver hamper on specified day but messaged me to say no one in and left card. Customer was in all day looking after her sick daughter and no card left. It was delivered the next day and DPD driver apologized saying it was probably an agency driver, they do this all the time.”

Helpful Report

Posted 4 months ago

Dear Alan, Thank you for taking the time to leave your review. I’m really sorry for the frustration caused by the missed delivery attempt, especially as the recipient was at home all day and no card was left. I completely understand how upsetting and confusing that must have been, particularly given the circumstances. I’m glad to hear the hamper was delivered the following day and that the driver apologised, but I appreciate that this doesn’t take away from the inconvenience caused at the time. Thank you for sharing your experience. Kind regards, The Hampers.com Team

Posted 4 months ago

“Lovely hampers with a great selection, they gave made lovely Christmas presents for 2 happy people.”

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Posted 4 months ago

“Ordered a hamper for my parents in law, was supposed to be delivered 21st December, it’s Christmas Day and haven’t received it. The delivery person didn’t try and deliver to the right address so I changed to a pickup at the local super market and the parcel was “delayed in transit”. when I called customer service they said they would update me in the next hour on the 24th December no update and still no hamper. I understand deliveries before Christmas is hard but since there was a lot of time before Christmas I thought it would be fine. Now I wish I hadn’t spent £50 and got it in person instead of I had known.”

Helpful Report

Posted 4 months ago

Dear Elodie, Thank you for taking the time to leave your review. I’m really sorry for how disappointing and frustrating this experience has been, especially as the hamper was intended for your parents in law and ordered well in advance of Christmas. I understand how upsetting it must have been to deal with delivery issues, incorrect address attempts, delays in transit, and a lack of follow-up when you were expecting updates. That uncertainty at such an important time understandably takes away from what should have been a thoughtful gift. I can see that the hamper was eventually collected on 27/12, but I appreciate that this was far too late to serve its intended purpose. I’m very sorry we let you down on this occasion. Thank you for sharing your experience. Kind regards, The Hampers.com Team

Posted 4 months ago

“Fabulous service! Highly recommended”

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Posted 4 months ago

“Exactly what we wanted in a timely manner”

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Posted 4 months ago

hampers.com is rated 4.8 based on 30,881 reviews