hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,059 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order but contents are poor value for money and not the best.”

Helpful Report

Posted 7 months ago

Dear Andrew, Thank you for your feedback. We’re pleased to hear you found the ordering process easy, but we’re sorry that the contents didn’t meet your expectations for value. Our hampers are curated with artisan, good quality products, with a focus on quality over quantity, however we completely understand that this may not suit everyone’s expectations. We’re genuinely sorry that this wasn’t the right fit for you on this occasion. Kindest regards, Team Hampers.com

Posted 7 months ago

“The hampers were amazing, they were a Christmas present for family members, plenty of choice, And good grade, my family loved them both.”

Helpful Report

Posted 7 months ago

Dear Michael, Thank you so much for your kind words. We're delighted to hear the hampers were loved as Christmas gifts and that you appreciated the selection and quality. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“I received one of your lovely cheese and wine hampers last week. Sadly your card wished me happy birthday Steve but didn't say who it was from so I don't know who to thank. Ref :SO2535681.WC07 Delivery address Steve Walsh, 21 Adys Rd London SE15 4DX Anyway of me finding out ?”

Helpful Report

Posted 7 months ago

Dear Steve, Thank you so much for getting in touch, and we’re delighted to hear you enjoyed the cheese and wine hamper. We’re sorry the card didn’t include the sender’s name, but we’ll happily look into this for you. A member of our team will be in touch shortly to see if we can help identify who the gift was from, so you can pass on your thanks. Kindest regards, Team Hampers.com

Posted 7 months ago

“Your products are excellent but Evri are a disaster. My hamper was out for delivery last Tuesday. I got a message that evening to say they hadn’t delivered then no communication until my hamper was delivered on Saturday. Three days late for my friend’s birthday.”

Helpful Report

Posted 7 months ago

Dear Ruth, We’re terribly sorry for the experience you had and completely understand how frustrating and disappointing this must have been, especially as the hamper was for your friend’s birthday. While we’re really pleased to hear you were happy with the products themselves, we’re very sorry that the delivery delay took away from the occasion. Please be assured that this feedback will be reviewed internally, as delivery reliability is extremely important to us. A member of our team will be in touch with you directly to follow this up and offer support. Please accept our sincere apologies for the inconvenience and disappointment caused. Kindest regards, Team Hampers.com

Posted 7 months ago

“Well presented and good quality”

Helpful Report

Posted 7 months ago

Dear Chava, Thank you for your kind review. We’re glad you found the hampers well presented and of good quality. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“Arrived in time and would definitely order again.”

Helpful Report

Posted 7 months ago

Dear Gillian, Thank you for your kind review. We’re glad the hamper arrived in time and that you’d order again. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“I have been using Hampers.com for over 10 years and have always received wonderful positive compliments from the reciprients as to the quality and presentaion of the goods.”

Helpful Report

Posted 7 months ago

Dear Patricia, Thank you for your kind words and for being with Hampers.com for over 10 years. We’re thrilled to hear that the recipients have consistently praised the quality and presentation. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“We paid extra for named day delivery. However, Evri let hampers.com down by not delivering until the following day. Hampers.com refunded the delivery charge, but we were still disappointed and frustrated that our relative didn’t receive the gift on her special day.”

Helpful Report

Posted 7 months ago

Dear Linda, Thank you for taking the time to share your feedback. We completely understand how disappointing it must have been that the gift didn’t arrive on your relative’s special day, especially after paying extra for named day delivery. We’re sorry for the frustration caused by the delay and appreciate your understanding that this was due to the courier. While we’re glad the delivery charge was refunded, we recognise that this doesn’t take away from the disappointment of missing the occasion. Please accept our sincere apologies, and thank you again for your feedback. Kindest regards, Team Hampers.com

Posted 7 months ago

“Delivered on time. Great service sender and recipient happy all good”

Helpful Report

Posted 7 months ago

Dear Fiona, Thank you for your kind words. We’re glad the delivery met your needs and that both sender and recipient are happy. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“always lovely hampers”

Helpful Report

Posted 7 months ago

Dear Laura, Thank you for your kind words. We’re glad you’re enjoying Hampers. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“I have used Hampers to send my daughter gifts When she was attending the University of London. I live in Chicago , so I search for a company that would deliver a beautiful gift for her missing us ! Now she bought her own home and I send a house warming gift ! Thank you for all the beautiful gifts!”

Helpful Report

Posted 7 months ago

Dear Marilyn, Thank you for sharing your kind words. We’re glad Hampers could help you send beautiful gifts to your daughter across the miles. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“Lovely choice of items delivered for my birthday”

Helpful Report

Posted 7 months ago

Dear Brenda, Thank you for sharing your kind words. We’re glad you were pleased with the lovely choice of items delivered for your birthday. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“Good selection and fast and efficient service”

Helpful Report

Posted 7 months ago

Dear Susan, Thank you for sharing your kind words. We’re glad you were pleased with the good selection and fast, efficient service. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“my famlly was overjoyed with the hamper and also the service provided---I have sent hampers a few times and we have never had any problems--thank you for your efforts.”

Helpful Report

Posted 7 months ago

Dear Valerie, Thank you for sharing your kind words. We’re thrilled to hear your family enjoyed the hamper and our service. We’ll pass your thanks to the team. Kind regards, Team hampers.com

Posted 7 months ago

“Quick, fast and easy to order. Top quality packaging and content of food and beverages.”

Helpful Report

Posted 7 months ago

Dear Vincent, Thank you for taking the time to share your kind words. We’re thrilled to hear you found the ordering quick and easy, with top quality packaging and contents. We’ll pass your praise to the team. Kind regards, Team hampers.com

Posted 7 months ago

“Ordered a hamper for a friends special birthday over a week ago and it still hasn’t been delivered despite choosing nominated day delivery. Have emailed the company and still waiting to hear back. Will not be using this company again.”

Helpful Report

Posted 7 months ago

Dear Siobhan, We’re very sorry for the delay and for the frustration this has caused, especially as the hamper was for a special birthday and a nominated delivery day was selected. We completely understand how disappointing this must have been. We can see that a member of our team has responded to you today. Please do accept our apologies for the wait, as we are closed on Sundays, which can unfortunately impact response times. Thank you for your patience, and we’re truly sorry for the experience you’ve had. Kindest regards, Team Hampers.com

Posted 7 months ago

“Outstanding love it thx”

Helpful Report

Posted 7 months ago

Dear Georges, Thank you for your wonderful 5-star review. We’re thrilled you loved the hampers.com experience. We appreciate your kind words and look forward to welcoming you again. Kind regards, Team hampers.com

Posted 7 months ago

“The service provided was speedy and efficient. The contents of the hamper choosen was perfect and very well received. Thank you”

Helpful Report

Posted 7 months ago

Dear Anna, Thank you for your wonderful 5-star review. We’re delighted the service was speedy and the hamper contents were perfect and well received. We appreciate your kind words and look forward to welcoming you again. Kind regards, Team hampers.com

Posted 7 months ago

“I must say that I am very impressed by the top quality and tasty items in your cream tea hamper, and I am looking forward to tasting your delicious looking Genoa cake, it reminds me of my Mother who used to bake lovely fruit cakes. I must admit that this hamper is not a gift for anyone, but just for an old pensioner who lives alone and cannot get out to far in the winter cold, so I was very grateful for your delivery plus I had run out of tea bags, I must praise your English tea bags top draw.”

Helpful Report

Posted 7 months ago

Dear Brendan, Thank you so much for your lovely words. We’re truly pleased to hear you enjoyed the cream tea hamper and that the Genoa cake brought back fond memories. It’s wonderful to know the delivery helped during the winter months, and we’re glad our English tea bags were a comforting addition. We’re here anytime you’d like to treat a loved one or yourself in the future. Kind regards, Team hampers.com

Posted 7 months ago

“Good service Didn't get total 1st order discount”

Helpful Report

Posted 7 months ago

Dear Rajesh, Thank you for your kind words about our service. I’m sorry to hear there was confusion regarding the 1st order discount. If you still require further assistance, please reach out to us at help@hampers.com so we can review the discount applied and assist accordingly. Kind regards, Team hampers.com

Posted 7 months ago

hampers.com is rated 4.8 based on 31,059 reviews