hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,658 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the amazing hamper my family were so impressed you are amazing”

Helpful Report

Posted 1 month ago

Dear Kathleen, Thank you for your 5-star rating. We’re thrilled you and your family were impressed with the hamper. If there’s anything more we can do to enhance your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Always great produces and delivery is a”

Helpful Report

Posted 1 month ago

Dear Jan, Thank you for your 5-star rating. We’re glad you’re happy with the products and delivery. If there’s anything more we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Hampers.com is a very efficient, effective easy way for USA ( originally Scotland) to buy from here to be delivered over there. My only suggestion would be to offer the same service in the UK with American foods., for those of us that like the idea of sending indirectly USA fun Christmas items.”

Helpful Report

Posted 1 month ago

Dear Amanda, Dear X, Thank you for your lovely review. I’m really pleased to hear you’ve found Hampers.com an efficient and easy way to send gifts from the USA to the UK. It’s great to know this works so well for you. Thank you also for the suggestion — it’s a fun idea and feedback like this is always appreciated. Kindest regards, Kind regards, Team hampers.com

Posted 1 month ago

“Another great product and delivery by the team at Hampers.com. Thank you so much you make it so easy for me to get the hampers delivered while living on the other side of the world, I like the added benefit of seeing the prices in my local currency.”

Helpful Report

Posted 1 month ago

Dear Dan, Thank you for your rating. We’re thrilled you’re enjoying the hampers and the local currency display, and that delivery from Hampers.com makes life easier when you’re far away. If there’s anything else we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“At present the hamper ordered to arrive last week hasn’t and I’ve had to chase it. Customer service have now reordered it and will let me know when it’s been dispatched. I’ve never ordered from here before and unless this gets resolved fast I probably never will again. Most disappointing. It also seems the ratings are a fix on this review as it will only let me rate the experience as average 3, rather than the 1 which it deserves at present. Not boding well for future custom or recommendations”

Helpful Report

Posted 1 month ago

Dear Ellie, Thank you for your review. I can see this has come through as a 1 star review, not a 3star. I want to reassure you that our reviews are not fixed or altered in any way — customers are always free to leave the rating they feel reflects their experience. I’m very sorry for the frustration you’ve had with the delay and the need to chase your order. I can see our Customer Care team have reordered the hamper and are working to get this resolved, with updates to follow. I appreciate your patience and hope we can put this right for you. Kindest regards, Team hampers.com

Posted 1 month ago

“No feedback as yet as to taste of contents. As they were a gift, the recipients are not going to complain about them, I would need to eat one myself! X”

Helpful Report

Posted 1 month ago

Dear Sara, Thank you for your review. That’s completely understandable — it’s always tricky to judge when it’s a gift. We hope the recipients enjoyed the contents, and perhaps one day you’ll get to try one yourself. Kind regards, Team hampers.com

Posted 1 month ago

“Fantastic service both to Hampers and DPD for the delivery. Could not ask for more. Merry Christmas and all the best for 2026 for Hampers and DPD.”

Helpful Report

Posted 1 month ago

Dear MRS, Thank you for your fantastic 5-star rating. We’re thrilled to hear you’re pleased with the service to Hampers and DPD, and we appreciate your festive wishes. Wishing you a Merry Christmas and all the best for 2026 as well. Kind regards, Team hampers.com

Posted 1 month ago

“All excellent with Hampers....but the delivery firm said that the gift was delivered at 11.47am....Hampers sent confirmation that the parcel was delivered around 3pm this afternoon....so, fingers crossed, that the hamper has been delivered to the right place. No confirmation from the recipients yet. But Hampers.Com itself - wonderful! Easy to order and pay.”

Helpful Report

Posted 1 month ago

Dear Loraine, Thank you for your rating. We’re glad you’re happy with Hampers.com overall and pleased you found the ordering and payment easy. We’re sorry about the conflicting delivery times from the courier and the lack of recipient confirmation. If you’d like us to investigate the delivery status further or assist with any follow-up, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“It was the perfect gift, and the recipients were so happy, thank you!”

Helpful Report

Posted 1 month ago

Dear Fiona, Thank you for your 5-star rating. We’re thrilled the gift was a hit and the recipients were so happy. If there’s anything else we can do to help, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“I ordered three hampers for family members for Christmas, to be delivered to three addresses. Two were delivered successfully, one was not. The courier said that the hamper had been denied delivery several times, which suggests that they were deliveriing to the wrong address. My daughter received no delivery attempt at her address. The courier returned it to Hampers.com, who after several emails back and forth with me, are trying to charge me an extra £12 to deliver another hamper. I don't see why I should pay for the mistake of the delivery company, so all in all it has been a disappointing experience and I will not be using Hamper.com in the future. I have requested a full refund for the hamper we didn't receive, but as yet don't know if this will be honoured.”

Helpful Report

Posted 1 month ago

Dear Mrs Bointon, Thank you for taking the time to share your experience. I’m really sorry for the frustration this has caused, particularly as this involved a Christmas gift for your daughter. I completely understand how disappointing it is when one order doesn’t arrive, especially when the others did and no delivery attempt was made at the correct address. Please accept my sincere apologies for the experience you’ve had. I can see that you’re already in contact with our Customer Care team, who are reviewing this and working through the next steps with you. This is not the experience we want for our customers, and I understand your concerns around being asked to cover additional costs where the delivery did not go as expected. Thank you for raising this with us, and I’m sorry that this occasion has let you down. Kindest regards, Team hampers.com

Posted 1 month ago

“Perfect in every respect: service, price and delivery! Hampers.com is worth warmly recommending.”

Helpful Report

Posted 1 month ago

Dear Josiane, Thank you for your wonderful 5-star rating. We’re thrilled you’re satisfied with the service, price, and delivery, and that hampers.com is worth warmly recommending. If there’s anything more we can do to enhance your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Great product and great service”

Helpful Report

Posted 1 month ago

Dear Alasdair, Thank you for your rating. We’re glad you found the product and service to be great. If there’s anything else we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Fabulous service, quick delivery and great array of sweet and savory goods to suit everyone. 👍”

Helpful Report

Posted 1 month ago

Dear Francesca, Thank you for your rating. We’re glad you found our service fabulous, delivery quick, and the selection of sweets and savories suitable for everyone. If there’s anything else we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“I am very impressed with their customer service. I took advantage of a promotion back in October and ordered 2 hampers. I misunderstood the delivery date option on one of the orders, so I contacted customer service who sorted my query straight away. Unfortunately one of the orders was delayed due to Evri not delivering at all! Again, I contacted customer service, at what is probably their busiest time of year, but they still responded the same day. They arranged for a replacement hamper to be delivered free of charge by DPD instead. This was done on Wednesday 17th December, and it was delivered on Friday 19th. It is such a shame Hampers.com dispatched the order on time and as requested, but were let down by their delivery agent (Evri)”

Helpful Report

Posted 1 month ago

Dear Alli, Thank you so much for taking the time to share such detailed feedback. I’m really pleased to hear our Customer Care team were able to resolve your query quickly and support you again when the delivery issue occurred, especially during such a busy period. It’s great to know the replacement was arranged promptly and delivered successfully, and I appreciate your understanding of where the issue originated. Your kind words about the team’s responsiveness mean a great deal. Thank you for choosing us. Kindest regards, Team hampers.com

Posted 1 month ago

“Good products and professional service.”

Helpful Report

Posted 1 month ago

Dear Jonathan, Thank you for your rating. We’re glad you found the products good and the service professional. If there’s anything we can do to further improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“The service was good from ordering to delivery. The recipients of my gifts have responded with positive thank yous.”

Helpful Report

Posted 1 month ago

Dear Ann, Thank you for your rating. We’re glad the service from ordering to delivery was good and that the recipients have sent positive thanks. If there’s anything else we can do to improve your next experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“The recipients were delighted with their hampers and they were delivered on time. Great for me as well!”

Helpful Report

Posted 1 month ago

Dear Wendy, Thank you for your rating. We’re glad the recipients were delighted with the hampers and that they were delivered on time. If there’s anything else we can do to make your next experience even better, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Hampers were OK”

Helpful Report

Posted 1 month ago

Dear Elizabeth, Thank you for your rating. We’re glad you found the hampers OK. If there’s anything we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“Great value and carefully put together!”

Helpful Report

Posted 1 month ago

Dear Frank, Thank you for your kind words. We’re delighted you found the hampers great value and carefully put together. We appreciate your support and hope to serve you again soon. Kind regards, Team hampers.com

Posted 1 month ago

“Arrived promptly, as promised. My uncle and aunt were thrilled xx”

Helpful Report

Posted 1 month ago

Dear Truda, Thank you for your kind rating. We’re delighted the hampers arrived promptly and that your uncle and aunt were thrilled. If there’s anything else we can do to help, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,658 reviews