hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,881 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time”

Helpful Report

Posted 4 months ago

“Great choices, wonderful communication and I was able to change my order quickly and easily when it was required.”

Helpful Report

Posted 4 months ago

“Ordered and paid extra for delivery on Christmas Eve. Delivered 27th December. No apology and didn’t answer any correspondence or request for refund.”

Helpful Report

Posted 4 months ago

Dear Sally, We’re very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. Please be assured that you are not being ignored. We are working through all enquiries as quickly as possible and a member of our team will be in contact with you shortly to assist further. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 4 months ago

“I bought a Christmas tea for my friend and she loved it. It arrived on 24/12. She said it was well packaged and with good quality items. I will buy again next year.”

Helpful Report

Posted 4 months ago

“Great service including on time delivery. Well wprth the money.”

Helpful Report

Posted 4 months ago

“The wine and cheese hamper was the perfect for my Dads 80th, he loved it!”

Helpful Report

Posted 4 months ago

“Ordered from New Zealand on our Sunday ,didn’t arrive in time for Xmas,Delivered on Sunday after Xmas NZ time.”

Helpful Report

Posted 4 months ago

Dear Karen, We’re very sorry for the delay and completely understand why you’d feel disappointed, especially after placing your order well in advance. We appreciate how frustrating it is when something you’ve waited for doesn’t arrive when expected, and we’re truly sorry for the inconvenience caused. Our records show the order was delivered on 27/12, but if you still require any further assistance, please do reach out to us at help@hampers.com and we’ll be happy to support you. Kindest regards, Team Hampers.com

Posted 4 months ago

“I ordered a Christmas gift for delivery on 12/23 and it has not yet been delivered. I have not heard anything from customer service. Won’t use again!”

Helpful Report

Posted 4 months ago

Dear Sarah, We sincerely apologise for the delay. This is unacceptable and not the level of service we expect to provide. I can see that a member of our Customer Care team has been in touch, but I’m very sorry for the frustration this delay has caused. Thank you for your patience, and please accept our apologies once again. Kindest regards, Team Hampers.com

Posted 4 months ago

“Ordered 5 days before Xmas, now December 27th, not shipped yet”

Helpful Report

Posted 4 months ago

Dear Mike, We’re very sorry for the ongoing delay and completely understand your frustration, especially as this was intended to be a Christmas gift. We appreciate that it’s not possible to review the hamper when it has not yet arrived. A member of our team will be in touch with you directly to look into this and provide an update on the delivery as soon as possible. Please accept our sincere apologies for the disappointment and inconvenience this has caused. Kindest regards, Team Hampers.com

Posted 4 months ago

“The hamper was a gift for a family member The contents in there were really good lots of lovely snacks”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

“Good quality hamper and delivered on time.”

Helpful Report

Posted 4 months ago

“Made ordering so very easy and kept us informed through the whole process! From USA to UK.”

Helpful Report

Posted 4 months ago

“As per most the other reviews, only ordered a Christmas Hamper, because it had delivery before Christmas (24th). It didn't arrive until 27th so it’s pretty pointless now.”

Helpful Report

Posted 4 months ago

Dear Jamie, We’re very sorry to read this and completely understand why you feel so disappointed. Ordering a Christmas hamper based on the promise of delivery before Christmas sets a clear expectation, and when it arrives days later it understandably feels pointless and deeply frustrating. We appreciate how much thought goes into choosing a gift for a specific occasion, and we’re truly sorry that the delay took away from that moment. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience and disappointment caused. Kindest Regards, Team hampers.com

Posted 4 months ago

“A great service. A good quality gift.”

Helpful Report

Posted 4 months ago

“Ordered on 11th Dec for delivery on 24th. Arrived on 27th, thereby defeating the point of a Christmas hamper.”

Helpful Report

Posted 4 months ago

Dear Tim, We’re very sorry for the major delay that occurred and completely understand how disappointing and frustrating this must have been. When a gift is meant for a specific occasion, especially Christmas, timing is everything, and the late delivery understandably took away from the experience and the thought behind the gift. We appreciate how much planning goes into choosing and ordering a Christmas hamper, and we’re truly sorry that the delay meant it didn’t arrive when it should have. This is not the standard we aim to provide, and we sincerely apologise for the inconvenience, upset, and disappointment caused. Kind regards, Team Hampers.com

Posted 4 months ago

“Super hamper, recipient very happy. Customer service absolutely amazing when I had made a typo on gift card and sorted it - thanks so much Steve :-)”

Helpful Report

Posted 4 months ago

“I can honestly say that the product was good. The only issue I had was that I paid for the item to be delivered before Christmas. Unfortunately the item didn’t come till 27th and there was no compensation offered and the guy on the chat function didn’t really seem bothered or concerned”

Helpful Report

Posted 4 months ago

Dear Phillip, We’re very sorry for the ongoing delay and completely understand your frustration, especially as this was intended to be a Christmas gift. We appreciate that it’s not possible to review the hamper when it has not yet arrived. A member of our team will be in touch with you directly to look into this and provide an update on the delivery as soon as possible. Please accept our sincere apologies for the disappointment and inconvenience this has caused. Kindest regards, Team Hampers.com

Posted 4 months ago

“Lovely hamper and a fast efficient delivery.”

Helpful Report

Posted 4 months ago

“The product is very good nicely presented. The only thing was I payed for delivery on specific date and it didnt arrive till 2 days later I payed for delivery for that date. It was a present so that was disappointing.”

Helpful Report

Posted 4 months ago

hampers.com is rated 4.8 based on 30,881 reviews