hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have never had trouble before but this time was very stressful as order was for a special occasion but recipient was not home and no phone call was made also said carded on the tracker but no card received by recipient, this happened three times. We advised a phone number when order was placed and would have expected someone to have phoned the recipient. Have been advised of a refund but have also advised the package has been delivered, think it should say it was cancelled.”

Helpful Report

Posted 10 years ago

“Sorry, don´t have much time to do this but ordering on-line and tracking delivery from this company was an irritating experience. I know my IT skills are not great but I have no problems ordering from the big companies eg M&S, John Lewis, Fortnums - easy and quick to use. I gave up with Hamper.com and phoned them to place my two orders. Telephone service was efficient but as I was phoning from my home in Mallorca, it was costly. Subsequent tracking of the delivery the following day was pathetic in comparison with other retailers. I could not find any further information than that my gifts had been loaded. As they were both tea tray presents and the idea was that my friends would receive them in time for tea (!) and had been assured when ordering that deliveries would likely be in the morning, at about 5.30pm on the delivery date, I had to phone again to find out what was happening. The response was good in that they phoned me back in Mallorca to tell me one had been delivered but there was no more news about the second gift. My sister subsequently let me know that the tea tray gift (with fresh scones and cream) arrived as they were having supper in the evening. Not quite the surprise I had intended. The hampers on offer on their site are interesting and creative. However, trying to order and get an efficient delivery was a problem for me so I shall not be using the company again. Linda Forsyth”

Helpful Report

Posted 10 years ago

“My package was delivered to the neighbour 2 days ago, on the requested day which was the 4th August. My mums birthday, no card was issued to my mums house to say it had been delivered and she was unaware. The neighbour also did not notify that it had been delivered. We have only today discovered what has happened, but is now very late and I have missed my mums birthday by 2 days! I am arranging this from Australia, and in future will flind an alternative gift site, as this is unsatisfactory.”

Helpful Report

Posted 10 years ago

“I purchased the Cream Tea hamper, which cost me £36.52p. The recipient informed me that the scones were OK, but the strawberries were nearly all inedible- they looked like they had been on a hot van for days. The cream was UHT in a jar- not fresh. All in all a great disappointment and certainly not worth the money. I have complained directly by email but haven't had a reply so far.”

Helpful Report

Posted 11 years ago

Hi, Thank you for raising the issue to our attention, as you can imagine in this hot weather, fresh products sometimes can be affected beyond our control. We apologise this product did not arrive as we would have expected, I have spoken to Customer Service and they have confirmed this has been resolved to your complete satisfaction. Many Thanks Hamper.com Team

Posted 11 years ago

hampers.com is rated 4.8 based on 29,512 reviews