It took a while for me to find a company that would take US dollars/credit card but deliver to a UK address. Based on reviews, I was excited about sending my sibling a Christmas hamper. The pros: they offer a lot of great hamper options online from very traditional to fun and eccentric. They said they would deliver before a date (in this case Christmas) and was able to do so. Their prices are reasonable compared to competitors. The cons: They delivered the package to another address (I'm assuming they wanted someone present) and didn't leave a note to the recipient that they should check with their neighbor. Also, in contacting them (after it showed delivered and the recipient checked with surrounding neighbors and was unable to find it), they are slow to respond (even taking into account the time zone differences) and short in their responses "did they check with the neighbors?"
I ordered from the United States for a UK delivery and was hoping for an easy transaction. What resulted instead was a few emails to them (some unanswered) and then a search and rescue effort while contacting any and all neighbors from the recipient in the area. It was not a great transaction as a buyer or experience from the recipient.
Perhaps they're better to UK clients - but for all others ordering and hoping for ease, this is not the company that deserves your business.
8 years ago
hampers.com has a
4.8
average rating
from
27,199
reviews
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