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hampers.com Reviews

4.8 Rating 27,166 Reviews

98 %

of reviewers recommend hampers.com

Company Reviews

Product Reviews

4.8

Based on 27,166 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son was very happy to receive the hamper after his operation, cheered him up immensely”

Posted 1 week ago

Dear Margaret, Thank you so much for your outstanding 5-star rating of hampers.com! We truly appreciate your loyalty as a customer and are thrilled to know that our hamper brought so much joy to your son after his operation. It warms our hearts to hear that the hamper cheered him up immensely, and we're grateful to have been a part of his recovery. Thank you once again for your continuous support and for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Gemma (Customer care)

Posted 1 week ago

“Living in New Zealand we wanted some one to provide a present for my brother on his 80th birthday. The order process was easy and clear for an elderly person with limited computer skills. THe Hamper was just what we wanted and the delivery prompt and communications spot on.”

Posted 1 week ago

Dear valued customer, Thank you so much for taking the time to give us a 5-star rating for your experience with hampers.com. We truly appreciate your feedback and we are delighted to hear that we were able to assist you in providing a special present for your brother's 80th birthday. Living in New Zealand, we understand the importance of finding a reliable provider, and we are thrilled that our order process met your expectations. We strive to ensure that our website is user-friendly for individuals with limited computer skills, so we're glad it was easy and clear for you. It brings us great joy to know that the hamper you received was exactly what you were looking for. Our team works diligently to curate a wide selection of high-quality products to cater to different preferences and occasions. Thank you once again for choosing hampers.com. We sincerely hope that your brother enjoyed his 80th birthday and that our hamper made his day even more special. Should you need any further assistance in the future, please do not hesitate to reach out to us. Warm regards, Gemma (Customer care)

Posted 1 week ago

“They have never disappointed!”

Posted 1 week ago

Dear valued customer, Thank you so much for taking the time to leave us a glowing 5-star review for hampers.com! We truly appreciate your kind words and support. We are thrilled to hear that you've had consistently positive experiences with us. It's our utmost goal to provide top-notch service and deliver exceptional hampers that exceed your expectations time and time again. We look forward to serving you in the future and maintaining the trust you've placed in us. Should you have any further feedback or requests, please don't hesitate to reach out to our dedicated customer service team. Thank you once again for your wonderful review! Warm regards, Gemma (Customer care)

Posted 1 week ago

“Very happy with the service no problems from ordering to delivery.”

Posted 1 week ago

Dear Julie, Thank you for your 5-star rating and for leaving such a positive review on hampers.com! We truly appreciate your feedback. We're delighted to hear that you were very happy with our service, and that your experience from ordering to delivery was problem-free. We value your satisfaction and hope to serve you again soon! Kind regards, Gemma (Customer care)

Posted 1 week ago

“Very easy to use, and clear as to what would be iin the hamper. This was a gift, so I don't yet know how well they liked it - but who would not like scones with cream and jam!”

Posted 1 week ago

Dear Sue, Thank you so much for your fantastic 5-star rating and for your kind words about hampers.com! We are delighted to hear that you found our website very easy to use, and that the hamper contents were clearly displayed. We truly appreciate your feedback. We hope that the recipient of your gift thoroughly enjoyed the hamper, filled with delightful treats such as scones with cream and jam. It's hard to resist such a classic and delicious combination! Thank you once again for your support and for being a loyal customer. We value your trust in our services, and we look forward to serving you again in the future. Warm regards, Gemma (Customer care)

Posted 1 week ago

“Easy to use website, great communication via email and quick delivery. Very pleased with the service.”

Posted 1 week ago

Dear customer, Thank you so much for your 4-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that you found our website easy to use and that our communication via email was great. We strive to provide excellent customer service, and your comment reassures us that we're on the right track. We're especially glad that you were pleased with the quick delivery of your hamper. Ensuring timely delivery is one of our top priorities, and it's wonderful to know that we met your expectations. Once again, thank you for choosing hampers.com and for taking the time to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. Warm regards, Gemma (Customer care)

Posted 1 week ago

“This was a gift for my sister and she was really pleased and thrilled to recieve it. She was happy with all the items. Having a nut allergy it was helpful to be able to see the ingredients and pick the best hamper for her.”

Posted 1 week ago

Dear Steph, Thank you so much for your outstanding 5-star rating! We greatly appreciate your support and are thrilled to hear that your sister was delighted with the hamper. We're glad that she enjoyed all the items and found them to be satisfactory. We understand how important it is to cater to specific dietary needs, like nut allergies, and we're glad that our clear ingredient labels assisted you in selecting the perfect hamper for her. Thank you once again for choosing hampers.com for your gifting needs. We look forward to serving you and your loved ones in the future! Best regards, Gemma (Customer care)

Posted 1 week ago

“ease to send gifts to England , I live in Cananda .”

Posted 1 week ago

Dear Primrose, Thank you so much for your wonderful 4-star rating of hampers.com! We truly appreciate your support and kind feedback. We are delighted to hear that our platform has provided you with ease in sending gifts to England, even though you reside in Canada. We strive to make the process seamless for our valued customers like you, no matter the distance. Furthermore, we would like to express our gratitude for your loyalty. Your continued support means the world to us and drives us to constantly improve our services. Thank you once again, Primrose! We look forward to serving you again soon. Warm regards, Gemma (customer care)

Posted 1 week ago

“I was very impressed with the packaging, delivery and constant communication. It's was a great experience”

Posted 1 week ago

Dear valued customer, Thank you so much for taking the time to give us a 5-star rating here at hampers.com! We really appreciate your feedback and we're thrilled to hear that you had such a great experience with us. We pride ourselves on providing excellent packaging, timely delivery, and maintaining constant communication with our valued customers like you. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. Thanks again for your support, and we look forward to serving you again soon! Kind regards, Gemma (Customer care)

Posted 1 week ago

“Lovely hamper with lovely tasting dark chocolate which went perfectly with the red wine!”

Posted 2 weeks ago

Dear valued customer, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you loved our hampers at hampers.com. We're delighted that you found our hamper to be lovely, especially with the tasty dark chocolate that perfectly complemented the red wine. It's wonderful to know that we were able to provide you with a delightful experience. Once again, thank you for your glowing review and for being a valued customer. We can't wait to have the opportunity to serve you again soon! Warm regards, Gemma (Customer care)

Posted 1 week ago

“Everything is great, fast shipping, package as in the picture. I highly recommend it, it's worth it. Thank you very much👍🏻👏👏👏🤗”

Posted 2 weeks ago

Dear Anna, Thank you so much for your amazing 5-star review of hampers.com! We truly appreciate your kind words and feedback. It's wonderful to hear that everything exceeded your expectations, from the fast shipping to the package being exactly as shown in the picture. Your recommendation means a lot to us, and we are thrilled that you found our hampers to be worth it. Thank you very much for your support! We look forward to serving you again in the future. Best regards, Gemma (Customer care)

Posted 1 week ago

“Lovely hamper and the presentation looked great. Only downside is that the delivery company used left the food hamper on the floor outside the home address of the person gifted. Hopefully the recipient still considers it edible....”

Posted 2 weeks ago

Dear valued customer, Thank you so much for taking the time to share your feedback and experience with hampers.com! We truly value your thoughts and suggestions. We're thrilled to hear that you found our service to be prompt and efficient – that's exactly what we aim for! Delivering happiness to our customers is our top priority, and we're glad that you noticed our efforts in making your experience a positive one. We apologise if the delivery service you received didn't fully meet your expectations. We constantly strive to improve our service and appreciate your valuable input. If there's anything specific you'd like us to address regarding the hamper, please don't hesitate to let us know. We're more than willing to assist you and find a satisfactory solution. Should you have any other questions or require further assistance, please feel free to reach out to our customer support team. We're here to help and ensure your future experiences with us are exceptional. Thank you again for your review and for choosing hampers.com! Warm regards, Gemma (customer care)

Posted 2 weeks ago

“best service. ordered from overseas”

Posted 2 weeks ago

Dear AMINMOHAMED, Thank you for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We understand that ordering from overseas can sometimes be challenging, but we strive to provide the best service possible to our customers, regardless of their location. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Kind regards, Gemma

Posted 2 weeks ago

“Hamper was really nice with very tasty scones”

Posted 2 weeks ago

Dear Anupom, Thank you for your 5* rating of hampers.com, we are so pleased you liked the hamper you bought and found the scones to be delicious! Thank you for choosing to shop with us, we hope you choose to do so again. Kind regards, Gemma (customer care)

Posted 2 weeks ago

“Happy with the hamper”

Posted 2 weeks ago

Dear Paul, We would like to extend our sincerest appreciation for your outstanding 5-star rating of hampers.com. Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are happy with the hamper you received. Our team works hard to curate high-quality hampers filled with delightful goodies, and it's always rewarding to know that our efforts resonate with customers like yourself. Once again, we cannot express our gratitude enough for your support and feedback. We hope to continue providing you with exceptional products and service in the future. Warm regards, Gemma (customer care)

Posted 2 weeks ago

“Absolutely excellent service and a wonderful carefully selected range of products.”

Posted 2 weeks ago

Dear Jessica, Thank you so much for giving us a 5-star rating on hampers.com! We truly appreciate your support and feedback. We are thrilled to hear that you found our service absolutely excellent. Our team always strives to provide top-notch service to our valued customers like you. We are also delighted that you enjoyed our carefully selected range of products. Your kind words mean a lot to us, and your satisfaction is our utmost priority. We hope to serve you again soon and provide you with more delightful experiences. Warm regards, Gemma (customer care)

Posted 2 weeks ago

“Easy to order Arrived exactly when they told me. My daughter loved it”

Posted 2 weeks ago

Dear Meryl, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you found our service easy to order. We are also delighted that your hamper arrived exactly when we said it would, ensuring a timely delivery. It's wonderful to know that your daughter loved the hamper - we strive to create gifts that bring joy to the recipients. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 weeks ago

“The delivery was topnotch”

Posted 2 weeks ago

Dear Olaleye, Thank you so much for your generous 5-star rating of hampers.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. We strive to provide the best delivery service to ensure that your hampers arrive in perfect condition and on time. Thank you once again for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 weeks ago

“Excellent service, great choice, just perfect to send as a treat. Lots of choice tea, biscuits, jam, cake, sweets etc with the afternoon tea hamper. Have ordered before, will order again. Thank you.”

Posted 2 weeks ago

Dear Lesley, Thank you so much for your wonderful 5-star rating on hampers.com! We truly appreciate your loyalty and support as a valued customer. We are delighted to hear that you had such a positive experience with our service and found our choice of products to be excellent. It warms our hearts to know that our hampers are just perfect for sending as a treat. Once again, thank you for your kind words and for being a loyal customer. We genuinely appreciate it. Warm regards, Gemma (customer care)

Posted 2 weeks ago

“Great selection and easy checkout. Swift and effiecent. Only takes a few minutes to send gratitude to a loved one. How cool is that?!”

Posted 2 weeks ago

Dear Lucinda, Thank you so much for taking the time to rate hampers.com with 5 stars! We truly appreciate your loyalty as a customer and are thrilled to hear that you had a great experience. We're delighted to know that you found our selection great and the checkout process to be easy. It's fantastic that you also found our service swift and efficient. We couldn't agree more that being able to express gratitude to a loved one in just a few minutes is an amazing feeling! Thank you once again for your kind words and for being a loyal customer. We look forward to serving you again in the future. Warm regards, Gemma (Customer care)

Posted 2 weeks ago

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hampers.com is rated 4.8 based on 27,166 reviews