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hampers.com Reviews

4.8 Rating 27,136 Reviews

98 %

of reviewers recommend hampers.com

Company Reviews

Product Reviews

4.8

Based on 27,136 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pretty nice packing, speedy delivery, yummy and attractive snacks for kids.”

Posted 3 hours ago

Dear May, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and feedback. We are delighted to hear that you found our packing to be pretty nice, and that our delivery was speedy. We take pride in ensuring that your order arrives in perfect condition and as quickly as possible. Moreover, we're thrilled to know that you were pleased with the yummy and attractive snacks we included in the hamper for kids. We believe that providing enjoyable treats is a wonderful way to make our hampers even more delightful. Thank you once again for choosing hampers.com and for taking the time to share your review. We look forward to serving you again in the future! Warmest regards, Gemma (Customer care)

Posted 1 hour ago

“The company offers both large and small hampers to fit most budgets. There was a minor glitch in my order, which they responded to promptly, with a well thought out explanation and generous apology. I'm from the UK and live in the US, so this service gives me confidence that I have gift options for my UK folks!”

Posted 1 day ago

Dear valued customer, Thank you for taking the time to give hampers.com a fantastic 5-star rating! We greatly appreciate your support and loyalty as our valued customer. We are delighted to hear that our range of hampers, catering to both large and small budgets, meets your gifting needs perfectly. We apologize for the minor glitch in your order, but we are pleased that we were able to promptly address it with a well thought out explanation and extend our sincerest apologies. Ensuring your satisfaction is always our top priority. Furthermore, we are thrilled to know that our service provides you with the confidence to find the perfect gifts for your UK folks while living in the US. Distance should never hinder the joy of giving! Thank you once again for your glowing review and for being a loyal customer of hampers.com. We look forward to serving you again in the future! Warmest regards, Gemma (Customer care)

Posted 1 day ago

“Nice good delivery and enjoyed”

Posted 1 day ago

Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you found our delivery service to be nice and good. Our team works hard to ensure that every hamper arrives promptly and in perfect condition, so it's wonderful to hear that you enjoyed it. Thank you once again for choosing hampers.com, and we look forward to serving you again in the future. Kind regards, Gemma (Customer care)

Posted 1 day ago

“Really easy website to use, lovely selections. Would like to have added a gift message, but might have missed this in the process”

Posted 1 day ago

Dear valued customer, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and are thrilled to hear that our website was easy for you to navigate and that you found our selections lovely. We understand that you were looking to add a gift message and we apologize if this feature was not clearly visible during your ordering process. We appreciate your feedback and will definitely work on making it more prominent in the future. As a loyal customer, your satisfaction is our top priority, and we assure you that we will continuously strive to improve your shopping experience with us. Thank you again for your wonderful rating and for choosing hampers.com. We look forward to serving you in the future! Best regards, Gemma (Customer care)

Posted 1 day ago

“This was beyond my expectations. I thought it was going to be complicated to buy for a friend who is UK from Spain, but it was so easy and it was delivered so fast. If I ever have to send any more gifts to family or friends from UK, I am definitely using this wonderful site again. Thank you so much for being so organized and safe to use. Wonderful, simply wonderful!”

Posted 2 days ago

Dear reviewer, Thank you so much for your fantastic 5-star rating of hampers.com! We are absolutely thrilled to hear that your experience with us exceeded your expectations. We understand how important it is to make the process of buying gifts for loved ones abroad as easy and hassle-free as possible, and we're delighted to hear that we met that goal for you. It brings us great joy to know that your gift was delivered swiftly and efficiently to your friend in the UK. We take pride in our efficient and secure delivery services, and we are delighted to have provided you with a smooth and satisfactory experience. Once again, thank you for choosing hampers.com. We look forward to serving you and helping you send more gifts to your family and friends in the UK. Warmest regards, Gemma (Customer care)

Posted 2 days ago

“Easy to order - punctual delivery - and the basket was very well received. An ideal present!”

Posted 2 days ago

Dear Tanya, Thank you for your fantastic 5-star rating of hampers.com! We greatly appreciate your kind words and are thrilled to hear that you found ordering with us to be easy and that the delivery was punctual. We are also delighted to know that the basket was well received and that it made for an ideal present. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Kind regards, Gemma (Customer care)

Posted 2 days ago

“I’ve bought several different hampers for different family birthdays and all recipients have been delighted with their delivery.”

Posted 3 days ago

Dear Alison, Thank you so much for the fantastic 5-star rating of hampers.com! We truly appreciate your kind words and your loyalty as a valued customer. We are thrilled to hear that you have been purchasing several different hampers for your family birthdays. It brings us immense joy to know that all the recipients have been delighted with their deliveries. Your continued support means the world to us, and we can't thank you enough for choosing hampers.com. We look forward to serving you again in the future with more delightful hampers! Warm regards, Gemma (Customer care)

Posted 2 days ago

“Everything is great, fast shipping, package as in the picture. I highly recommend it, it's worth it. Thank you very much”

Posted 3 days ago

Dear [Reviewer], Thank you so much for your amazing 5-star rating and fantastic review of hampers.com! We truly appreciate your feedback and are thrilled to hear that everything exceeded your expectations. We're delighted that you found our shipping process fast and the package exactly as shown in the picture. At hampers.com, we take pride in ensuring that our products are of the highest quality and meet the expectations of our valued customers. Your recommendation means the world to us, and we are glad to know that our efforts are appreciated. We always strive to provide the best possible service and make sure our hampers are absolutely worth it. Once again, thank you very much for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Gemma (Customer care)

Posted 2 days ago

“I order in Sydney and it’s delivered to Worcester UK within days and always looks amazing. It’s the only gift I send overseas. Fantastic service”

Posted 3 days ago

Dear Samantha, Thank you so much for your incredible 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you had an amazing experience. We are delighted that our delivery service has consistently exceeded your expectations. Our team works hard to ensure that your hampers arrive promptly and in pristine condition, no matter the distance. It fills us with joy to know that we are the go-to choice for your overseas gifting needs. Thank you for being a loyal customer and for trusting us with your special moments. We look forward to continuing to serve you with the same quality and dedication that you have come to expect from us. Warmest regards, Gemma (Customer care)

Posted 3 days ago

“The Website was extremly user friendly and easy to navigate. Booking my hamper was straight forward and I was impressed with the customer services once I have placed the order as I have been kept informed and the hamper arrived as per agreed time. The hamper self was of high standard and well presented.”

Posted 3 days ago

Dear valued customer, Thank you so much for your amazing 5-star rating and for taking the time to share your positive experience with us! We're thrilled to hear that you found our website extremely user-friendly and easy to navigate. Our goal is to make the booking process as simple as possible for our customers, so we're glad it was straightforward for you. It's also wonderful to hear that you were impressed with our customer service and that you were kept informed throughout the process. We understand the importance of timely delivery, and we're delighted that the hamper arrived as per the agreed time. Lastly, we're thrilled to know that the hamper itself met your expectations, both in terms of its high standard and presentation. Thank you once again for choosing hampers.com, and we hope to serve you again in the future! Kind regards, Gemma (Customer care)

Posted 3 days ago

“My son was very happy to receive the hamper after his operation, cheered him up immensely”

Posted 3 days ago

Dear Margaret, Thank you so much for your outstanding 5-star rating of hampers.com! We truly appreciate your loyalty as a customer and are thrilled to know that our hamper brought so much joy to your son after his operation. It warms our hearts to hear that the hamper cheered him up immensely, and we're grateful to have been a part of his recovery. Thank you once again for your continuous support and for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Gemma (Customer care)

Posted 3 days ago

“Living in New Zealand we wanted some one to provide a present for my brother on his 80th birthday. The order process was easy and clear for an elderly person with limited computer skills. THe Hamper was just what we wanted and the delivery prompt and communications spot on.”

Posted 3 days ago

Dear valued customer, Thank you so much for taking the time to give us a 5-star rating for your experience with hampers.com. We truly appreciate your feedback and we are delighted to hear that we were able to assist you in providing a special present for your brother's 80th birthday. Living in New Zealand, we understand the importance of finding a reliable provider, and we are thrilled that our order process met your expectations. We strive to ensure that our website is user-friendly for individuals with limited computer skills, so we're glad it was easy and clear for you. It brings us great joy to know that the hamper you received was exactly what you were looking for. Our team works diligently to curate a wide selection of high-quality products to cater to different preferences and occasions. Thank you once again for choosing hampers.com. We sincerely hope that your brother enjoyed his 80th birthday and that our hamper made his day even more special. Should you need any further assistance in the future, please do not hesitate to reach out to us. Warm regards, Gemma (Customer care)

Posted 3 days ago

“They have never disappointed!”

Posted 3 days ago

Dear valued customer, Thank you so much for taking the time to leave us a glowing 5-star review for hampers.com! We truly appreciate your kind words and support. We are thrilled to hear that you've had consistently positive experiences with us. It's our utmost goal to provide top-notch service and deliver exceptional hampers that exceed your expectations time and time again. We look forward to serving you in the future and maintaining the trust you've placed in us. Should you have any further feedback or requests, please don't hesitate to reach out to our dedicated customer service team. Thank you once again for your wonderful review! Warm regards, Gemma (Customer care)

Posted 3 days ago

“Very happy with the service no problems from ordering to delivery.”

Posted 4 days ago

Dear Julie, Thank you for your 5-star rating and for leaving such a positive review on hampers.com! We truly appreciate your feedback. We're delighted to hear that you were very happy with our service, and that your experience from ordering to delivery was problem-free. We value your satisfaction and hope to serve you again soon! Kind regards, Gemma (Customer care)

Posted 3 days ago

“Very easy to use, and clear as to what would be iin the hamper. This was a gift, so I don't yet know how well they liked it - but who would not like scones with cream and jam!”

Posted 4 days ago

Dear Sue, Thank you so much for your fantastic 5-star rating and for your kind words about hampers.com! We are delighted to hear that you found our website very easy to use, and that the hamper contents were clearly displayed. We truly appreciate your feedback. We hope that the recipient of your gift thoroughly enjoyed the hamper, filled with delightful treats such as scones with cream and jam. It's hard to resist such a classic and delicious combination! Thank you once again for your support and for being a loyal customer. We value your trust in our services, and we look forward to serving you again in the future. Warm regards, Gemma (Customer care)

Posted 3 days ago

“Easy to use website, great communication via email and quick delivery. Very pleased with the service.”

Posted 4 days ago

Dear customer, Thank you so much for your 4-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that you found our website easy to use and that our communication via email was great. We strive to provide excellent customer service, and your comment reassures us that we're on the right track. We're especially glad that you were pleased with the quick delivery of your hamper. Ensuring timely delivery is one of our top priorities, and it's wonderful to know that we met your expectations. Once again, thank you for choosing hampers.com and for taking the time to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. Warm regards, Gemma (Customer care)

Posted 3 days ago

“This was a gift for my sister and she was really pleased and thrilled to recieve it. She was happy with all the items. Having a nut allergy it was helpful to be able to see the ingredients and pick the best hamper for her.”

Posted 4 days ago

Dear Steph, Thank you so much for your outstanding 5-star rating! We greatly appreciate your support and are thrilled to hear that your sister was delighted with the hamper. We're glad that she enjoyed all the items and found them to be satisfactory. We understand how important it is to cater to specific dietary needs, like nut allergies, and we're glad that our clear ingredient labels assisted you in selecting the perfect hamper for her. Thank you once again for choosing hampers.com for your gifting needs. We look forward to serving you and your loved ones in the future! Best regards, Gemma (Customer care)

Posted 3 days ago

“ease to send gifts to England , I live in Cananda .”

Posted 5 days ago

Dear Primrose, Thank you so much for your wonderful 4-star rating of hampers.com! We truly appreciate your support and kind feedback. We are delighted to hear that our platform has provided you with ease in sending gifts to England, even though you reside in Canada. We strive to make the process seamless for our valued customers like you, no matter the distance. Furthermore, we would like to express our gratitude for your loyalty. Your continued support means the world to us and drives us to constantly improve our services. Thank you once again, Primrose! We look forward to serving you again soon. Warm regards, Gemma (customer care)

Posted 3 days ago

“I was very impressed with the packaging, delivery and constant communication. It's was a great experience”

Posted 5 days ago

Dear valued customer, Thank you so much for taking the time to give us a 5-star rating here at hampers.com! We really appreciate your feedback and we're thrilled to hear that you had such a great experience with us. We pride ourselves on providing excellent packaging, timely delivery, and maintaining constant communication with our valued customers like you. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. Thanks again for your support, and we look forward to serving you again soon! Kind regards, Gemma (Customer care)

Posted 3 days ago

“Lovely hamper with lovely tasting dark chocolate which went perfectly with the red wine!”

Posted 5 days ago

Dear valued customer, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you loved our hampers at hampers.com. We're delighted that you found our hamper to be lovely, especially with the tasty dark chocolate that perfectly complemented the red wine. It's wonderful to know that we were able to provide you with a delightful experience. Once again, thank you for your glowing review and for being a valued customer. We can't wait to have the opportunity to serve you again soon! Warm regards, Gemma (Customer care)

Posted 5 days ago

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hampers.com is rated 4.8 based on 27,136 reviews