Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,685 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery as usual. Thank you”

Helpful Report

Posted 2 years ago

“I came in with my hubby just to have a look at some furniture and beds etc , we had a very lovely lady called Glynis who greeted us with a smile , asked what we were looking for, she was very helpful and had a lot of knowledge about the products we were looking at, she was very patient and not pushy at all as we couldn’t decide what we needed, would highly recommend her to all my family and friends for the good service we received”

Helpful Report

Posted 2 years ago

“Many thanks for the good service received on Friday when purchasing a sofa and chair from g plan at your Lincoln store.”

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Posted 2 years ago

“Great service from Clayton’s Carpets. We order a bed for urgent delivery. Other bed shops quoted 6 weeks for delivery, however Clayton’s delivered in 2! The delivery team were also very professional and nothing was too much trouble.”

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Posted 2 years ago

“The delivery men were very punctual, cheerful and courteous. A good job done without a problem. The same applies to the wardrobe fitter”

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Posted 2 years ago

“Glynis was extremely helpful and knowledgeable when were selecting our new three piece suite. She offered useful advice and options that were available to us. Glynis is very approachable and dealt with us efficiently and with a friendly manner. Would definitely recommend Clayton’s to others, the store is well laid out and has a huge range of soft furnishings.”

Helpful Report

Posted 2 years ago

“Good service and staff that know the products. No hard sell and the pricing was very competitive”

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Posted 2 years ago

“Amazing service both in the shop and during delivery. I would certainly recommend Claytons, thank you”

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Posted 2 years ago

“Recent carpet delivery and fitting was conducted at the date & time promised and professionally fitted. Delivery of new suite was also completed as promised with great care and taking all precautions to prevent any damage to fixtures and fittings (including runners to protect the new carpet). All together a most satisfactory conclusion”

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Posted 2 years ago

“Fantastic service from sales room to delivery. We would not consider shopping anywhere else for furniture, carpets etc”

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Posted 2 years ago

“Thank you, Glynis Clipson for helping us to get the right chair for my mother in law, in the right material, and the right delivery. 5 star service is the reason we will return.”

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Posted 2 years ago

“Very pleased with the service. The delivery men were very personable and helpful and the sofa is great”

Helpful Report

Posted 2 years ago

“TIME FOR A NEW SOFA its been 10 plus since we brought our current sofa from Claytons and its been great so thought it was about time we brought a new suite to go with the new decor . As we all do we visited all the local furniture stores to get idea`s and understand what we were looking for. On the visit to Claytons we decided on 2 sofa`s . The buying experience was FIRST CLASS , as with any purchase we like to take our time to consider . We were not harassed by a pushy salesman and allowed to just sit and take our time ( not like 3 stores i could name where you are followed as soon as you walk through the doors ) . When we were ready to talk, Ian was fantastic and able to answer any questions we had. He even arranged sample materials so could sort co-ordinating items. The pricing was also very competitive on similar sofa`s so if your looking for a new Suite pay a visit. Would give more than 5 five stars.”

Helpful Report

Posted 2 years ago

“Good quality furniture and good prices”

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Posted 2 years ago

“The order was delivered very efficiently by Jake and Steve on the agreed date. Paul fitted the wardrobes the following day as agreed, also very efficiently”

Helpful Report

Posted 2 years ago

“Absolutely five star service, the assistant in store found us exactly what we needed, at a great price and it was fitted today by 2 lovely lads who’ve done an awesome job, polite, friendly and cleaned up after themselves to…. Thank you, we would definitely recommend”

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Posted 2 years ago

“Great service in store and with the delivery”

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Posted 2 years ago

“The two gentleman who can and fitted my hallway and front room carpets were very professional and tidy, and I’m definitely having Clayton’s carpets back to do my remaining two bedrooms”

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Posted 2 years ago

“I have had 2 online shopping experiences with Clayton's. The first went perfectly and at that point I would have given them a 5 star review. My second went badly and I felt their customer service was poor hence my 2 star review today. I bought a G Plan suite which was not up to standard. As the intermediary I felt Clayton's could have dealt with my complaint in a more helpful and efficient manner.”

Helpful Report

Posted 2 years ago

“Very friendly and knowledgeable, good carpet which seems to be fitted well.”

Helpful Report

Posted 2 years ago

Claytons Carpets is rated 4.9 based on 1,685 reviews