Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“TIME FOR A NEW SOFA its been 10 plus since we brought our current sofa from Claytons and its been great so thought it was about time we brought a new suite to go with the new decor . As we all do we visited all the local furniture stores to get idea`s and understand what we were looking for. On the visit to Claytons we decided on 2 sofa`s . The buying experience was FIRST CLASS , as with any purchase we like to take our time to consider . We were not harassed by a pushy salesman and allowed to just sit and take our time ( not like 3 stores i could name where you are followed as soon as you walk through the doors ) . When we were ready to talk, Ian was fantastic and able to answer any questions we had. He even arranged sample materials so could sort co-ordinating items. The pricing was also very competitive on similar sofa`s so if your looking for a new Suite pay a visit. Would give more than 5 five stars.”

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Posted 2 years ago

“Good quality furniture and good prices”

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Posted 2 years ago

“The order was delivered very efficiently by Jake and Steve on the agreed date. Paul fitted the wardrobes the following day as agreed, also very efficiently”

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Posted 2 years ago

“Absolutely five star service, the assistant in store found us exactly what we needed, at a great price and it was fitted today by 2 lovely lads who’ve done an awesome job, polite, friendly and cleaned up after themselves to…. Thank you, we would definitely recommend”

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Posted 2 years ago

“Great service in store and with the delivery”

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Posted 2 years ago

“The two gentleman who can and fitted my hallway and front room carpets were very professional and tidy, and I’m definitely having Clayton’s carpets back to do my remaining two bedrooms”

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Posted 2 years ago

“I have had 2 online shopping experiences with Clayton's. The first went perfectly and at that point I would have given them a 5 star review. My second went badly and I felt their customer service was poor hence my 2 star review today. I bought a G Plan suite which was not up to standard. As the intermediary I felt Clayton's could have dealt with my complaint in a more helpful and efficient manner.”

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Posted 2 years ago

“Very friendly and knowledgeable, good carpet which seems to be fitted well.”

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Posted 2 years ago

“They are extremely helpful and professional. We would highly recommend them above other carpet retailers. We received a 5* service from the team.”

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Posted 2 years ago

“Perfect place to purchase high quality products at very good price and have used this company for over 30 years, I think they are great.”

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Posted 2 years ago

“We visited Clayton’s looking for a new sofa. Ian was particularly helpful in assisting us and his friendly but very professional service made the whole experience very easy.”

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Posted 2 years ago

“Tom was a massive help today during our visit, answering our questions and getting us sorted with our new bed!! Great help”

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Posted 2 years ago

“Really helpful and pleasant staff. They couldn't do more to help, would certainly shop here again”

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Posted 2 years ago

“Super service from initial ordering in the shop with Glynis and good delivery time. Polite and courteous service from Jake and Steve, delivery drivers A-Star!”

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Posted 2 years ago

“Very helpful and friendly delivery men, very impressed with the service”

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Posted 2 years ago

“The delivery was on time and the delivery team were very careful moving the wardrobe parts. Paul came to fit the wardrobe the next day and he was very helpful and obliging. He took all the waste away with him and when he was putting the wardrobe together one small piece was missing but he had a spare on his van so this didn't delay anything. A very good job done. Throughout the process we were kept well informed by Claytons”

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Posted 2 years ago

“We have used claytons quite a few times for carpets and furniture as well as beds all the staff are fantastic and knowledgeable Mike with carpets and Ian with beds and bedroom furniture were both outstanding and a special thanks to them for helping us out will definitely be returning again soon thanks again George and Donna Thorold Brant Road Lincoln”

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Posted 2 years ago

“Great service from start to finish! Ian was very informative and didn't pressure us into a sale. The delivery drivers were extremely courteous and professional. Many thanks”

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Posted 2 years ago

“Good communication No problems Pleasant delivery crew”

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Posted 2 years ago

“Very impressed with the service in store while reviewing the carpets and materials on offer. A further visit to place our order resulted in some savings on the final price. The fitters were very efficient and completed the job with speed and in a professional manner. Highly recommended”

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Posted 2 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews