Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,726 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Great store, relaxing and a pub across the road. All the questions we had were answered and the sofas had a good delivery time. The delivery team were very good and put covers down to protect our carpet and they were very cheerful!”

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Posted 5 months ago

“From the minute to walking into Clayton’s, felt no pressure, such great service, from Ian, Steve, Jake and Tom. My husband and I are so happy with our new bed, great price, great delivery, Steve and Jake were so helpful and professional, we would definitely recommend Clayton’s to our friends and use them again 🥰. A great family run business, thank you Helen xcxc”

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Posted 5 months ago

“A really good service. They made the modular suite up and took the packaging away. Very friendly staff in store and delivery men. We have always used Claytons and will use them again”

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Posted 5 months ago

“Efficient friendly delivery service, very satisfied”

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Posted 5 months ago

“Friendly staff and very helpful. The delivery arrived when expected and they took the plastic wrapping away”

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Posted 5 months ago

“Wish we had discovered Clayton’s in Lincoln years ago. What a refreshing experience. From the staff in the showroom to the fitters in our home, they have been the most professional people we have dealt with in a long time. All to schedule as promised. Any issues were dealt with efficiently and respectfully and always followed up with a courtesy phone call to check or update us. We cannot fault the service we have received and will always use them in the future.”

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Posted 5 months ago

“Great experience dealing with Claytons (we're returning customers so that says a lot). Delivery on time, helpful courteous staff, many thanks.”

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Posted 5 months ago

“Excellent service from start to finish. Professional in all they do ..... many thanks.”

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Posted 5 months ago

“Excellent service from ordering to delivery. Delivery people introduced themselves and were very efficient and helpful”

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Posted 5 months ago

“Great experience from start to finish! loved the sofa immediately, decided to shop around first but came straight back to buy. We didn't have to wait as long as predicted and delivery was super efficient. everyone we dealt with was friendly and helpful, would really recommend! Thank you”

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Posted 6 months ago

“Claytons dealt with my order very efficiently and in a friendly manner. All communication was by phone and was very professional. The delivery drivers were very helpful and friendly”

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Posted 6 months ago

“Great delivery, all very professional and neat and tidy”

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Posted 6 months ago

“Very pleased with Jake and steve. They provided an excellent service, professional and very friendly. They are both a credit to Claytons and give an excellent impression of the company. Many thanks to them both!”

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Posted 6 months ago

“Quality service from all concerned, from sales advice to the delivery service, many thanks”

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Posted 6 months ago

“All delivered on time and as agreed. Quality product and good service from order to installation”

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Posted 6 months ago

“Arrived within the scheduled time, very polite and efficient with the delivery. All very good, many thanks”

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Posted 7 months ago

“Staff in the store are welcoming, know the ins and outs of the goods on offer and are most helpful. We enjoy dealing with this family business. There was a wide selection of furniture and the delivery men were efficient, friendly and quick”

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Posted 7 months ago

“Very good installation, lovely guys.”

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Posted 7 months ago

“Perfect delivery, considerate and careful. No mess or debris - very happy. Problem with a foot for one of the sofas - nothing the delivery people could realistically fix. Hoping for a quick turnaround of replacement”

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Posted 7 months ago

“Jake and Steve provided great service, informative and polite. Delivered sofa, built and positioned in room as requested. Thanks to both of them”

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Posted 7 months ago

Claytons Carpets is rated 4.9 based on 1,726 reviews