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Claytons Carpets Reviews

4.9 Rating 1,377 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

4.9

Based on 1,377 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We came to the showroom to try out lift and recline armchairs. Glynis was very helpful and had good product knowledge. We ordered two Celebrity brand armchairs, lift and recline in our sizes and paid our deposit. We were told the chairs were ready for delivery a few weeks later (since they are not stocked but made to your order/ colour/ fabric etc) We then paid the remaining amount with good communication from Jane in Claytons accounts. The delivery men were very good (large very polite lads) and unpacked and brought in the two chairs, then assembled the backs to them. They plugged them in and demonstrated all the chair functions. One accessory item was missing, but the delivery chaps got on the phone and it was sent by next day delivery. Very good service, chairs very comfortable, excellent!”

Posted 3 days ago

“Great service, no fuss. Delivered on time”

Posted 1 week ago

“Arrived on time. The drivers were very pleasant and explained everything to us”

Posted 1 week ago

“We recently took delivery of carpets and furniture from Clayton’s Carpets and were really pleased with the service from both the shop staff (Phil and Glynis) and the carpet fitters and delivery men. Everyone was very polite and explained the options and questions. We shopped around for prices before placing our orders and have been really pleased that we have a local shop that you can visit and talk to people. Highly recommended.”

Posted 1 week ago

“I would like to compliment the help that Glynis gave us in helping us through the selection process for a 3 piece suite. She was helpful, patient and on hand when wanted without being pushy or intrusive. We were in the shop for 2 hours before making the selection of the ideal suite. The final choice was made, deposit paid and my friend was so happy. All on Friday 13th May. There is vast selection of suites for all tastes and an indecisive friend lead to a 2 hour shop.”

Posted 1 week ago

“The service in store was excellent. The delivery drivers were very nice and polite. Love my new sofa. Thank you!”

Posted 2 weeks ago

“Really pleased with the service whilst buying and the delivery also. The delivery drivers really took care of the product whilst getting it up the stairs into my flat. Perfect instructions too.”

Posted 3 weeks ago

“Excellent service from ordering to delivery. The staff were extremely helpful during the installation in our house”

Posted 3 weeks ago

“Dear John and the Clayton Carpet team. I would like to thank you for your fantastic service, and for the product you supplied, the best we have had, and at a fantastic price, we looked far and wide for a good price once we had found the suite we liked, and your price was by far the best, along side your companies excellent service, we could not have asked for more, customer service seems to be going from bad to worse with some companies, I am glad yours bucks the trend, a 5 star service, I have passed on your details to our neighbour who asked who supplied with a view to coming to you for a new suite. Once again thank you for your excellent customer service”

Posted 3 weeks ago

“Excellent service Great delivery guys Very pleased and happy”

Posted 3 weeks ago

“Very professional and helpful without being overbaring”

Posted 3 weeks ago

“Dear John and the Clayton Carpet team. I would like to thank you for your fantastic service, and for the product you supplied, the best we have had, and at a fantastic price, we looked far and wide for a good price once we hade found the suite we liked, and your price was by far the best, along side your companies excellent service, we could not have asked for more, customer service seems to be going from bad to worse with some companies, I am glad yours bucks the trend, a 5 star service, I have passed on your details to our neighbour who asked who supplied with a view to coming to you for a new suite. Once again thank you for your excellent customer service Mr & Mrs Colbeck Newcastle Upon Tyne”

Posted 3 weeks ago

“Very helpful staff. Kept in touch and excellent delivery service.”

Posted 3 weeks ago

“Wonderful service, Highly rated, Thank you!”

Posted 3 weeks ago

“Excellent service in the showroom and with delivery”

Posted 3 weeks ago

“Excellent service. No pressure to purchase whilst we were looking”

Posted 3 weeks ago

“Very courteous and professional service from Jake and Steve. 5-star delivery guys who are a credit to your company”

Posted 3 weeks ago

“Brilliant service as usual. The suite arrived 16 weeks earlier than expected so very happy. Great service from the delivery guys. Great quality furniture. Thank you!”

Posted 1 month ago

“The guys were very good at covering the carpets. They took out the old furniture for us and put it into the garage before bringing in the new items, many thanks”

Posted 1 month ago

“Great service, very polite and helpful gentlemen”

Posted 1 month ago

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Claytons Carpets is rated 4.93 based on 1,377 reviews