Claytons Carpets Reviews - Read 1,072 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.83 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had excellent service from ordering instore, keeping updated on delivery and the fitting of the carpet and delivery of our furniture. All staff are amazing, we will recommend you to everyone!”

Posted 4 hours ago

“Fluent transaction, very pleased with the service.
Delivery drivers respectful and pleasant and adhering to Covid regulations”

Posted 4 hours ago

“Excellent service. Fast and efficient and very friendly, thank you”

Posted 4 hours ago

“Very efficient, friendly, professional, wore masks and informative about the products”

Posted 4 hours ago

“Good service initially, not kept up to date very well on the delivery date. Didn't have cushions I wanted despite having them on their website”

Posted 4 hours ago

“Fast and efficient - A 1st class service”

Posted 4 hours ago

“We have shopped at Claytons for many years. We are always welcomed by the staff and always find them very helpful.
Jake and Steve delivered our bed a few months ago and today delivered our units, they are lovely and very very helpful and friendly.
Thank you Claytons very much”

Posted 4 days ago

“Everything excellent. Thanks”

Posted 4 days ago

“Fantastic experience”

Posted 4 days ago

“Excellent service from ordering to delivery. Friendly and helpful staff. Thank you”

Posted 4 days ago

“First class service from start to finish. Thank you Ian and the lovely delivery chaps! On my first visit I struggled to pick the material and was amazed I was allowed to take home the sample book, brilliant. I would 100% recommend Claytons to all. I have used Barker and Stonehouse for the last 25 years but no more! Claytons offer far better service and value.”

Posted 6 days ago

“So very impressed with delivery - not only were courteous, cheerful and mindful of our new carpets but efficient and so very professional. Thank you Jake and Steve! Excellent !!”

Posted 6 days ago

“We could not have had a better service from the sales staff to the delivery chaps. Nothing was to much trouble and our expectations were exceeded. Would recommend Claytons to anyone as excellent quality and service.”

Posted 6 days ago

“All the way through (Covid and all) the staff have been on the phone with updates, keeping us informed of progress. Delivery team were lovely and set everything up perfect. Thank you all in sales and delivery, it has been a pleasure! We will be shopping again soon.”

Posted 6 days ago

“The staff were courteous and helpful. They obeyed the social distancing. Thank you”

Posted 6 days ago

“Great service despite lockdown. Arrived at the time promised. Was unpacked and assembled, looks great”

Posted 6 days ago

“Delivery was a little later than expected due to the pandemic. Other than that happy with the service. Chaps that delivered were very friendly and professional”

Posted 6 days ago

“Excellent delivery. Everyone has been very helpful, especially with how difficult it all is in these times. Thank you”

Posted 6 days ago

“Fantastic Service despite being in lockdown. Bed was delivered with friendly staff. The installation of the bed was completed with diligence and care. Would highly recommend Claytons. Thank You!”

Posted 6 days ago

“Very impressed by the delivery service. The 2 men were extremely polite, pleasant and helpful. They took great care not to make any dirty footprints on my carpet and explained everything to me. I can recommend them highly”

Posted 3 weeks ago

Claytons Carpets is rated 4.91 based on 1,072 reviews