Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,571 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,571 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had 2 online shopping experiences with Clayton's. The first went perfectly and at that point I would have given them a 5 star review. My second went badly and I felt their customer service was poor hence my 2 star review today. I bought a G Plan suite which was not up to standard. As the intermediary I felt Clayton's could have dealt with my complaint in a more helpful and efficient manner.”

Helpful Report

Posted 11 months ago

“I had the whole house done. Laminate down stairs, carpets upstairs and vinyl in the WC’s. Carpet and laminate is great however the vinyl has been sealed in the bathrooms and it is now loose and has lumps on one of them. I rang within a week of having noticed the sealing wasn’t completed and was assured that someone would come and finish it off but no one has ever turned up and no one from Clayton’s has followed up to see if it has been done.”

Helpful Report

Posted 2 years ago

Claytons Carpets is rated 4.9 based on 1,571 reviews