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Claytons Carpets Reviews

4.9 Rating 1,713 Reviews
99 %
of reviewers recommend Claytons Carpets
4.9
Based on 1,713 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Claytons Carpets Reviews
Anonymous
Anonymous  // 01/01/2019
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Great buying experience. John had given us the full details of the product. Good communication from Claytons on delivery
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Posted 7 months ago
Excellent service and all necessary information given
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Posted 7 months ago
Glynis was so careful in explaining all the aspects of the chair. We were pleased with her attitude so we did not feel any pressure. The delivery men were very friendly. We will continue to be customers of Claytons. Thanks to all
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Posted 7 months ago
The staff instore were very helpful. Delivery in the time given and they were nice friendly delivery men. I am really happy with my 3 piece suite
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Posted 7 months ago
Arrived Promptly on day of delivery. Professional and courteous. Took all rubbish away and were clean and tidy.
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Posted 7 months ago
Great, not pressured, plenty of time to look and lots of choice plus discussion. No hassle, would recommend. First class delivery service and installation by Jake and Steve, very professional, friendly service
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Posted 7 months ago
The delivery team were very kind and respected the property. Overall a very good service
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Posted 7 months ago
We have had great service from Claytons and mainly Ian you was so helpful to us when we travelled from Essex to view Alsons Sofas,glad to say our new sofas look amazing and are of wonderful quality and would highly recommend so many thanks once again.
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Posted 7 months ago
Jake and his colleague arrived punctually and they were friendly and efficient with the delivery. The entire transaction was exactly as hoped for. Many thanks
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Posted 7 months ago
From going into store and speaking to Ian to the delivery and installation of our wardrobes we had excellent service from everyone. This includes all the staff in store to the delivery guys and the wardrobe fitter. Communication was good throughout. We knew exactly when to expect delivery and installation. Thank you all!
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Posted 7 months ago
Very pleased with everything. Many thanks
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Posted 7 months ago
Great service. Many thanks
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Posted 7 months ago
Great choice of sofas and chairs. Friendly helpful service and leave you to browse but always on hand to help. Delivery guys excellent, Jake and Steve cheerful and efficient, we are very pleased
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Posted 7 months ago
I had been to another furniture store for a 'quote' and wanted a comparison. I came to your store and ordered and that was it. Ian instore was very helpful and friendly, he even made us a coffee! The men who delivered the furniture have been the same, helpful, friendly and concientious, great all round. I would definitely recommend Claytons
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Posted 7 months ago
'Excellent' Very pleased
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Posted 7 months ago
Excellent service from beginning to end. When browsing for new wardrobes in store, Ian was attentive but not intrusive. No pressure just informative with various choices and advice. The wardrobes were delivered with courtersy, ease and efficiency. They were fitted by Paul who was polite and friendly with excellent end results. All the packaging was removed and everything left tidy. Impressive company with competitive prices for quality and service. Thank you
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Posted 7 months ago
Fantastic service and friendly staff. Really happy with the whole ordering process
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Posted 7 months ago
Extremely satisfied. The staff were very helpful helping us decide the format and colour. The fitters were polite and professional
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Posted 8 months ago
Excellent service, especially getting the furniture into my cottage with small doorways, very polite and helpful
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Posted 10 months ago
Delivered with care and consideration, lovely friendly chaps. Great job fitting the wardrobe, thank you
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Posted 10 months ago
Claytons Carpets is rated 4.9 based on 1,713 reviews