Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,726 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“After visiting a few carpet shops to get a quote for our bedroom we chose Clayton’s as their price was very competitive and their customer service experience was excellent. We would definitely recommend their company and will be using them again when we require any more new carpets. Thankyou”

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Posted 10 months ago

“All staff, both in the shop and delivery were friendly, polite and hlepful. Appreciated the advice on how best to turn the mattress and how to raise and lower the ottoman bed. Grateful for the advice on the waterproof mattress cover too. This is the second time we've bought from Claytons and would buy from them again.”

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Posted 10 months ago

“friendly helpful without pressure good service”

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Posted 10 months ago

“Great service from everyone at the store. Helpful, friendly sales team and delivery men. Would highly recommend Claytons”

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Posted 10 months ago

“We are very pleased with the service from the beginning to the end. A very satisfied customer”

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Posted 10 months ago

“Good service, very happy. The delivery was good and the lads got on with putting it up, very friendly service”

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Posted 10 months ago

“We have used Claytons on two occasions and the service we have received both instore, delivery and fitting has been excellent. Everything has been done to a very high standard and the staff are helpful and friendly”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Used Clayton’s twice in last couple of months, both times had fantastic service, super helpful showroom staff with nothing too much trouble. Even managed to move fitting date forward this time as due a baby any day. Friendly super efficient fitting staff. Would highly recommend, won’t ever go anywhere else again.”

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Posted 10 months ago

“Excellent customer service and delivery. Very easy to deal with Claytons all the way. The gentlemen who delivered the furniture were efficient and courteous to a fault. Altogether a great experience! 10 out of 10!”

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Posted 10 months ago

“I have found my experience at Claytons a very pleasant one. The staff in store are very helpful and polite and your delivery staff are also willing and understanding. When we did have a problem with a carpet there was no problem, you put it right straight away. I always tell my friends what a wonderful service I get from you.”

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Posted 10 months ago

“Brilliant excellent service, highly recommended”

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Posted 10 months ago

“Clayton’s are always our choice for carpets and have been for many years. Just finished another four carpets for us and as usual, a terrific job done. Always polite and friendly, good value and great choices. Simply the best. Thank you so much”

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Posted 10 months ago

“Great buying experience. John had given us the full details of the product. Good communication from Claytons on delivery”

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Posted 10 months ago

“Excellent service and all necessary information given”

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Posted 10 months ago

“Glynis was so careful in explaining all the aspects of the chair. We were pleased with her attitude so we did not feel any pressure. The delivery men were very friendly. We will continue to be customers of Claytons. Thanks to all”

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Posted 10 months ago

“The staff instore were very helpful. Delivery in the time given and they were nice friendly delivery men. I am really happy with my 3 piece suite”

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Posted 10 months ago

“Arrived Promptly on day of delivery. Professional and courteous. Took all rubbish away and were clean and tidy.”

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Posted 10 months ago

“Great, not pressured, plenty of time to look and lots of choice plus discussion. No hassle, would recommend. First class delivery service and installation by Jake and Steve, very professional, friendly service”

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Posted 10 months ago

“The delivery team were very kind and respected the property. Overall a very good service”

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Posted 11 months ago

Claytons Carpets is rated 4.9 based on 1,726 reviews