Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Excellent in-store service. Glynis was extremely helpful in helping us make the perfect choice of suite. The delivery men were very freindly and efficient and took away all the packaging. We were very grateful for the time spent on setting everything up. All the staff have been knowledgeable and friendly, highly recommended”

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Posted 6 months ago

“Professional, friendly and attentive service. In store and delivery staff very helpful and nothing too much trouble”

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Posted 6 months ago

“Excellent service from staff in the showroom to the delivery drivers”

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Posted 6 months ago

“Polite, friendly and careful. First class service”

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Posted 6 months ago

“It was so easy dealing with Claytons in Lincoln. They were very helpful in store and Tom had good knowledge of the product we bought. The Stressless settee arrived when Tom said it would after 10 weeks. Delivery drivers were very helpful too. Thank you Claytons for such a good experience”

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Posted 6 months ago

“The instore service was very professional and the salesperson was very helpful which made my decision of which sofa I chose much easier. The delivery staff were also very professional and made sure that covers were down on the carpets before entering the room to place my settees in the position I wanted. I would highly recommend Claytons to both family and freinds.”

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Posted 6 months ago

“Very polite. Introduced themselves and the were professional and careful with my new sofas. Highly recommend Claytons for service and price. Thank you”

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Posted 6 months ago

“After visiting a few carpet shops to get a quote for our bedroom we chose Clayton’s as their price was very competitive and their customer service experience was excellent. We would definitely recommend their company and will be using them again when we require any more new carpets. Thankyou”

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Posted 6 months ago

“All staff, both in the shop and delivery were friendly, polite and hlepful. Appreciated the advice on how best to turn the mattress and how to raise and lower the ottoman bed. Grateful for the advice on the waterproof mattress cover too. This is the second time we've bought from Claytons and would buy from them again.”

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Posted 6 months ago

“friendly helpful without pressure good service”

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Posted 6 months ago

“Great service from everyone at the store. Helpful, friendly sales team and delivery men. Would highly recommend Claytons”

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Posted 6 months ago

“We are very pleased with the service from the beginning to the end. A very satisfied customer”

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Posted 7 months ago

“Good service, very happy. The delivery was good and the lads got on with putting it up, very friendly service”

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Posted 7 months ago

“We have used Claytons on two occasions and the service we have received both instore, delivery and fitting has been excellent. Everything has been done to a very high standard and the staff are helpful and friendly”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Used Clayton’s twice in last couple of months, both times had fantastic service, super helpful showroom staff with nothing too much trouble. Even managed to move fitting date forward this time as due a baby any day. Friendly super efficient fitting staff. Would highly recommend, won’t ever go anywhere else again.”

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Posted 7 months ago

“Excellent customer service and delivery. Very easy to deal with Claytons all the way. The gentlemen who delivered the furniture were efficient and courteous to a fault. Altogether a great experience! 10 out of 10!”

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Posted 7 months ago

“I have found my experience at Claytons a very pleasant one. The staff in store are very helpful and polite and your delivery staff are also willing and understanding. When we did have a problem with a carpet there was no problem, you put it right straight away. I always tell my friends what a wonderful service I get from you.”

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Posted 7 months ago

“Brilliant excellent service, highly recommended”

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Posted 7 months ago

“Clayton’s are always our choice for carpets and have been for many years. Just finished another four carpets for us and as usual, a terrific job done. Always polite and friendly, good value and great choices. Simply the best. Thank you so much”

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Posted 7 months ago

Claytons Carpets is rated 4.9 based on 1,713 reviews